Gold-Vision CRM
Review of Gold-Vision CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Gold-Vision CRM
Gold-Vision CRM Screenshots
Gold-Vision CRM Features
Gold-Vision CRM Integrations
Customer Reviews
See why people love Gold-Vision CRM
Aiden T.
Verified UserMedical Devices · 51-200 employees
Fantastic service with a well built system.
Really good, we have been using GV for a number of years and it has served us well over our growth and constant changes. We have reviewed our options after a few years to see if it was still the best option and we decided to stick with GV as it met all of our needs and the main pro was the customer service, Both [sensitive content hidden] have been incredible to deal with.[sensitive content hidden] has been very supportive and knowledgeable though any issue I have.[sensitive content hidden] within the support team is also a dream to talk to.
Generally easy to use and implement with users, it has all of the features you could want from a CRM at a good price
- Releasing features that don't work correctly
Why they chose it
"This met our needs with the customisation, price and customer service."
Emily N.
Verified UserConstruction · 11-50 employees
A genuinely valuable CRM with outstanding support
Our overall experience with Gold-Vision CRM has been excellent. It’s made managing client relationships and projects across different areas of the business straightforward and reliable. The whole team find it intuitive and beneficial, which is no small feat for a CRM. Combined with outstanding, fast, and friendly support from the Gold-Vision team, it’s become an indispensable tool for our business. Highly recommended.
- What stands out most about Gold-Vision is how easy it is for our entire business to manage projects and client information across multiple arms of the company
- Where CRMs often feel like a chore, our wider team actually find value in using it — several even said it's by far the best CRM they've worked with
- The reporting functions are excellent, making it effortless to stay informed and up to date
- The recent update to the home screen has made the user experience even better, and we’re really looking forward to the upcoming feature for bulk widget updates
- On top of the software itself, the Gold-Vision team are fantastic — super responsive, helpful and always a pleasure to deal with
- Our account manager [sensitive content hidden] is brilliant, and [sensitive content hidden] are consistently key in supporting us with queries and quotations
- My only critique was around the original home screen functionality, but this has recently been updated and has genuinely improved the platform’s usability
- It’s difficult to fault it now
Why they chose it
"The flexibility of the screen designs and user level based features"
Stefanie J.
Verified UserPackage/ Freight Delivery · 51-200 employees
Gold vision turned platinum results
My overall experience has been wonderful like I said I've only been using this with my company for about 6 months or so but it's been amazing and how we have been able to turn around are business model and actually eliminate a job to provide more financial for different areas of our department
I liked that they cater to small business and you're not so lost in all the features of this product and it makes you feel real efficiently able to run a business
Twilight police was the ability to just be caught up in the amount of features but like I said if you're unable to narrow down what you need and not use some of you're not forced to use all the pictures so don't feel like you have to
Tolu A.
Verified UserGovernment Relations · 51-200 employees
Gold-Vision Client Review 2025
My overall experience using with Gold-Vision CRM has been ok, moreso with the help of our success manager. There are quite a few areas of improvement needed as the company grows and requirements change. as it stands its not 100% fit for purpose. The actual platform itself could do with a sprucing up to make it more visually appealing, when looking at the likes of Monday, Salesforce etc.
- Customer support in relation to our client manager makes it much better to maneuver
- Email are responded to promptly and efficiently and solutions are reached with advice on how to utilise platform in accordance to company needs
- In comparison to others Gold-Vision is good value for money
- The user interface can be quite difficult and not straight forward
- The usage of communication tools on the platform is not always fit for purpose and looks like there will need to be further developments made (potentially backend) to help us reach out goals
Laura A.
Verified UserConstruction · 2-10 employees
Great system, highly recommend
Fantastic throughout. The support team are fantastic and get back to you quickly whenever you have any questions or concerns.
- The system is easy to navigate and use
- The system can also be customised to suite specific needs which we found really helpful
- When copy quoting the details from the first quote pull through (i dont think this use to happen) now you have to remove those details to add in the correct contact
- Potential risk of sending a quote addressed to the wrong person
Switched From
The system was horrible and didnt work for the business
Kelly M.
Verified UserHospital & Health Care · 2-10 employees
Training and account management exceeds expectations
Overall we are very happy with Gold Vision and are keen to see what other things they will release that will help us with our business.
Our wonderful account manager [sensitive content hidden] :) but also just how we are able to adapt the system for our use
It can be quite hard to setup and time consuming, but once you get there you can make it work for you
Why they chose it
"We went with the cheaper price because we are a startup"
Alice L.
Verified UserBiotechnology · 51-200 employees
GoldVision 8 CRM
Our account manager has been on hand every step of our upgrade process and provided plenty of support and training in setting up GoldVision 8 CRM. The system is clean and easy to use, has allowed us to simplify some of our internal processes and create easy to view dashboard charts of key information.
- We use GoldVision 8 CRM for all aspects of our customer management, sales processes (website lead qualification, quote generation and opportunity progression) and support ticketing
- The system is very intuitive to use, provide good functionality ‘out of the box’, but also allows easy customization to match our internal processes
A few of our business specific processes cannot be set up in the system, although most areas can be re-configured easily or via additional customization
Why they chose it
"We preferred the ease of customization and simplicity of quoting on GoldVision CRM"
Graham T.
Verified UserElectrical/ Electronic Manufacturing · 11-50 employees
Gold Vision CRM as seen/tested by Graham Tonkin
Gold Vision CRM has streamlined our entire customer database, from prospects to active accounts. It’s excellent value, offers robust security that meets our CE Plus standards, and provides fantastic reporting for directors. Our account manager, [sensitive content hidden], delivers outstanding support. The whole team stays informed on business activity, making collaboration and pipeline management effortless.
GV CRM provides comprehensive tracking of all customer emails, offering effortless, fingertip control for maximum simplicity
The absence of a mobile app and the need to access the system exclusively through a web browser can be inconvenient and frustrating
Lloyd G.
Verified UserPharmaceuticals · 11-50 employees
Great support & easy to use
Great - super helpful and the product is a great central hub for our team
- Amazing support - GV are always super quick at helping me enquiries and finding ways to help us use the product better
- Also like how easy it is to see key metrics on my dashboard, love logging in to see how our sales and KPIs are doing each day
- Not much
- I did take a bit of time to get used to how contacts are set up as we mostly engage with customers on an account level
- I do wish as a marketer there was easier ways of linking GV with some external products without having to use zapier etc as we don't currently use that
Robert W.
Verified UserConstruction · 11-50 employees
[sensitive content hidden] - A 5 star employee
7/10 - can be slow, sometimes over resourced. Im sure will improve as we get better at using and build to suit us
[sensitive content hidden] was extremely helpful, hes a shining asset for your company
- Not being able to add attachments to mailshots
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This is very useful service. The company presents itself in a very professional manner.
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