GrowthZone
Review of GrowthZone Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
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Customer Reviews
See why people love GrowthZone
Tabatha A.
Verified UserReal Estate · 2-10 employees
Go with GrowthZone
Verified reviewer
- GrowthZone allows us to update multiple databases with one change, which has been a significant time saver for our organization
- Implementing online membership applications has also saved time and paper
- Onboarding was not the easiest, but GrowthZone walked us through every step
Maria W.
Verified UserNon-Profit Organization Management · 2-10 employees
pretty good
Would recommend to others as we understand our poor experience onboarding was a one-off. Overall, we are happy.
- The software itself is easy to use and fairly intuitive
- It's helped us amalgamate our CRM database with our billing & payments
- The support staff & tier 2 team are awesome and things have been getting faster and more responsive with the support team
- I like that there are additional modules we can add on as our biz needs grow
- The staff member onboarding us, it was his last onboarding before he moved to a different dept and to say it was brutal would be an understatement
- 2 yrs later and we are still correcting issues that the onboarding created
- It has been a fight to get the software to meet our needs from day one - we didn't now what we didn't now and the deficient onboarding exacerbated the issues
- We wish there was more easy-to-access support with the webpages
Switched From
to get billing and CRM in the same software & to make it easier for our members.
Heather S.
Verified UserNon-Profit Organization Management · 2-10 employees
Highly Recommend!
I love GrowthZone! It allows me to do my job much more efficiently!
I love that GrowthZone is user-friendly, and it easily allows me to pull reports and statistics
The only complaint I have is the time it takes for the support staff to respond to an issue, or question
Brent W.
Verified UserReal Estate · 2-10 employees
GZ is leaps and bounds ahead of the competition.
So far, minus the customer service issues, we have really enjoyed using GZ. It has increased our attendance for classes, events, and charity events.
- It has most everything that an association AMS should have
- Most areas are pretty easy to learn and set up, but there are a few areas that don't make sense in the setup
The customer service is not up to par to the other programs and systems that we use on a daily basis
Switched From
We did not use Empower, but the product we were using by Black Knight was discontinued. It was horrible and old anyway.
Stacey K.
Verified UserConstruction · 2-10 employees
GZ for Small Trade Association
GrowthZone really wants to put out a great product and meet its customers' needs; the initial conversion was pretty smooth. They are open to suggestions.
- Great value for budget-minded small association; an off-the-shelf product with customization options that have worked well for our organization
- Knowledge Base is very thorough - sometimes difficult to find just what you're looking for with all the information but once you do find it, the step by step graphics and instructions are great
Customer service had declined for a while / tickets and support were taking quite a bit longer than we'd like, but that has been improved a lot since new management and commitment to serving its customers
Switched From
Better functionality and modules; better reporting
Why they chose it
"Cost and varioius modules that met our needs"
Paul S.
Verified UserNon-Profit Organization Management · 2-10 employees
Growthzone review
Overall, it is good program with many features that work well together; however, it seems the program was designed by different committees and forced to work together. So far no one has been able to provide a map of terms & examples. See above.
What I like best is how membership management, event registration, and communications all work together to provide a record of member activity
- Support - When we used Memberzone customer support was much, much better
- Now it is hard to get someone on the phone
- Also, there is no consistency in terms
- Some places Contact Name is a company, others it is an individual
- This makes it hard to pull reports and get the desired results
Switched From
Your question above would not let me enter the correct response. I switched from Memberzone because support for it was being phased out. Prior to that I used Hammers by LDI Consutling. That change was made for more features.
Why they chose it
"Your question above does not allow for correct answers. Other programs consider were WildApricot, MemberClick, and Member365. Intergration with NAHB's WMS. This was the one essential feature."
Dan W.
Verified UserMechanical or Industrial Engineering · 2-10 employees
Growthzone for Trade Association Use
Very good. Onboarding and customer care are very good. Perhaps the most impressive thing about GZ from my perspective is that it is already apparent to me that they listen to their users, and that they are constantly making improvements and keeping users in the loop on what features and fixes are coming down the pipe.
- Membership Management, Reporting, and user education are all features are all logically laid out
- In fact, the whole environment is well designed with reporting being a key feature to provide additional metrics for an association
- There is a learning curve, but it is not insurmountable
- As with anything, this software's users would benefit from more specific examples for their end users (i
- e
- Trade Association, Chamber, Real Estate, etc
- ) to help users understand how to leverage the power of the software to solve their problems for their use case
Switched From
Outgrew MemberClicks. Growthzone is an upgrade for us.
Why they chose it
"Growthzone felt like the right sized solution for our group. IMIS is more customizable, but also more expensive."
Mike N.
Verified UserReal Estate · 2-10 employees
Director of Membership
Great customer service when contacted, I think the good news is there is room to grow. I do wish there could be a little more user friendly features on the website building portion of it.
- I like the directory, contact portion of it very much, it's clear and seems to have enough of the fields that we need and room to grow
- I also like the payment portal is included
- Certifications are a huge part of our business and that is there too
- Customer support is great, but hard to reach sometimes and I've waited up to 5 days on tickets
- Sometimes what we are doing is more urgent and a response would be appreciated
Switched From
We wanted to follow suit of our other Maine associations
Loni B.
Verified UserReal Estate · Self-Employed
Our GrowthZone experience-Crossroads Association of REALTORS
We are still onboarding, but we are confident this will revolutionize how we currently do business. Getting started with Growthzne has been such a great experience! From day one, the team has been welcoming, patient, and easy to work with. They walk us through every step, answer our questions quickly, and make sure we actually understand what’s happening—not just check boxes. What we’ve loved most is how personal it feels. They really listen to our needs and tailor things so it fits us, instead of just giving a one-size-fits-all plan. The process feels organized but not overwhelming, and their energy makes it easy to stay excited about what’s ahead. So far, onboarding has been smooth, supportive, and even fun—we can already tell Growthzne is going to be a great partner for us moving forward!
We love the membership management capabilities and the one on one onboarding support we have received so far
I would love if it integrated with a print on demand company to be able to use for the storefront to create non dues revenue
Why they chose it
"It had more of the features we were looking for now and to be able to scale."
Rhonda D.
Verified UserEducation Management · 2-10 employees
User Experience
Support from GrowthZone from initial trainings through the website build has been stellar. The GZ team works together to make sure you have everything you need for a successful launch.
- I like the simplicity of user engagement
- The entire database is easy to navigate
- From the business and financial side to website design, the process has been easy
- My organization hasn't been with GrowthZone long enough to be able to answer this question
- I'm sure I'll have more to say in the next few months
Switched From
Customer support was lacking. Sometimes it would take days to get help.
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