Hexnode UEM
Review of Hexnode UEM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Hexnode UEM
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Hexnode UEM Features
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Customer Reviews
See why people love Hexnode UEM
Edilson S.
Verified UserInformation Technology and Services · 11-50 employees
Hexnode UEM: simplicity, efficiency, and security in one platform
I found Hexnode UEM to be a complete and reliable solution — easy to use, intuitive, and backed by fast and efficient support that quickly resolves any issues.
Hexnode UEM: simplicity, efficiency, and security in one platform — a truly intuitive, powerful, and reliable solution that makes device management effortless and secure
- The platform works great overall, but the language support for Brazil could be improved
- A fully localized Portuguese (Brazil) interface and documentation would make the experience much better
Ahmed M.
Verified UserInformation Technology and Services · 11-50 employees
Most complete multi OS MDM Solution!
Overall I have used Hexnode to manage PC, Mac, iOS and Android - and its been amazing to be able to manage such a variety of systems in one console. The speed in which these policies are applied are amazing! Also its very easy to deploy initially from a user prospective with minimal interaction. Keep up the amazing work!
- Hexnode allows us to manage a global team working on various Operating Systems
- This provides us one central system to manage compliance and secure our company data
- Their support is always prompt and provide solutions in a timely manner
- hexnode is easy to integrate with any IDP and provides the most multi-OS management than any MDM I worked with in the past
- Documenation can sometimes be outdated with some of the frequent MAC updates
- Additionally when a policy or action is pending and attempts to re-try there isnt a way to stop it
Why they chose it
"I used hexnode in the past, and with a multi os team, its the best to manage all OS settings from a single console."
Paul O.
Verified UserInformation Technology and Services · 2-10 employees
The Unified Platform That Delivers - Mostly
Once you have found your feet inside the platform, it makes sense and the support is quick to respond with any queries we have had.
- This all-in-one platform handles iPhones, Android tablets, Windows laptops, and Apple TVs from a single dashboard, reducing headaches
- The Kiosk Mode locks devices to a single purpose, ideal for retail and restaurants
- Their quick and helpful customer support is the secret weapon
- The quality of their macOS deployments are good, but coming from JamF, it can be better
- I would much rather have a single pane of glass for the entire org rather than multiple tools for multiple platforms
Switched From
pricing and need to deploy more than just Apple devices.
Why they chose it
"Support response, features and pricing were all better in Hexnode."
felipe h.
Verified UserInformation Technology and Services · 11-50 employees
Good for inventory, bad for having control of devices.
it's been really annoying not to have the features mentioned above. Some support works ok but there are some basic actions that don't come with your plan unless you have the very top tier plan.
- easy to setup, add users, assign policies, and give basic configurations to the devices
- Interface is very user friendly
- operation is really hard if you don't have the max plan, controlling devices is almost impossible
- for all the other plans, only tracking is ok, but remote control is limited to impossible
- I can't even apply security actions such as locking computers remotely, changing passwords, etc
- The macOS configuration and control is really basic
Brad H.
Verified UserRestaurants · 501-1000 employees
Hexnode is great
We are slowing deploying to a fleet of 150+ devices. Process has been smooth. Able to work with multiple permission types or groups of devices.
- Customer support is 10/10
- Responsiveness is amazing
- Best bang for your buck here to manage multiple devices and set any policy you want to manage the devices
- Little bit of a learning curve if you haven't done MDM before
- There are some interesting steps you have to take, but once you figure that out
- it's a breeze
Why they chose it
"most robust, well rounded. best bang for buck."
Kerry K.
Verified UserHospital & Health Care · 1001-5000 employees
You should use Hexnode.
My overall experience with the product itself to the rep, and support has been excellent. Dedicated staff really stands out.
- The best part about Hexnode is how easy it is to navigate the portal to set things up
- Unlike many other UEMs I have used, it is laid out very well
A few features that I would like are behind tiered plans that, for our use case, don't make sense to move to just for those features
Switched From
Meraki was not working well, though it was still very much new from cisco
Why they chose it
"Hexnode was obviously the better option after demoing both."
Jeff L.
Verified UserInformation Technology and Services · 501-1000 employees
The much better MDM : ) !
Higher productivity and the policies are excellent.
- Very responsive to changes
- They post much quicker than other MDMs
- The live help is great but there should be more canned solutions etc
Switched From
They lacked customer service and they product didn't always connect to devices - Very frustrating.
Why they chose it
"Our client liked it. We thought you were overpriced for what our client liked but we had to convince them you use your product for this rollout."
Peter M.
Verified UserFinancial Services · 51-200 employees
An excellent option for UEM that handles all platforms
It's been great. The agent is easy to deploy. It's been easy to customize with scripts and software. We haven't had any issues to speak of.
- Hexnode supports Macs, PCs, Linux, iOS, and Android endpoints
- It's great to have all of our device management in one location rather than having to choose different tools to manage different platforms
- While is does manage PCs they haven't yet achieved feature parity
- That works ok for us since we are a primarily Mac shop, but if you have a mostly PCs you may feel that the management is limited
Switched From
We needed more features and better control of devices. Genuity was very limited.
Why they chose it
"Hexnode allows us to manage all of our devices in one platform"
Arantxa G.
Verified UserOutsourcing/ Offshoring · 51-200 employees
Good product - could use some love on the Design-side.
It's a good software! I think the functionality is still better than the UX, but I'm hoping it will catch up.
- It's been improving his UI lately, moved on from being extremely basic to having a bit more oomph
- The searching and filtering of the devices is pretty accurate and I'd say the functionality overall is adequate
- The customer service is also great
- They follow up with an email once they have answered your question, and it has a ton of information there and references you might need
- As for ease of use, everyone in the company is happy with just getting an email and setting Hexnode up, so that partof the UX is extremely easy
- On the admin side of things, it still feels like a very basic database
- The onboarding experience might also be improved since it really doesn't explain much
- Maybe videos instead of written instructions might work best with this specific type of software
- The offboarding of a device is also something that's very vague to me
- The fact that I can just click something to "Appear as un-enrolled" doesn't make me trust the un-enrollment process as much
Uththara K.
Verified UserComputer & Network Security · 51-200 employees
Hexnode: granular control over mobile devices
Hexnode presents a cost-effective solution, offering ease of deployment and management. The product demonstrates comprehensive platform support, encompassing Android, iOS, macOS, and Windows.
- Hexnode offers a comprehensive device management solution tailored for both small-to-medium businesses and large enterprises
- The platform provides granular policy management capabilities, enabling robust device control
- Furthermore, deployment is streamlined across all device platforms
We have observed that Hexnode customer support response times have increased, and the quality of support has occasionally been suboptimal
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