HubSpot Sales Hub
Review of HubSpot Sales Hub Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About HubSpot Sales Hub
HubSpot Sales Hub Screenshots
HubSpot Sales Hub Features
HubSpot Sales Hub Integrations
Customer Reviews
See why people love HubSpot Sales Hub
Himaanshu L.
Verified UserInformation Technology and Services · 201-500 employees
It's a comprehensive Sales Tool
Overall, it has been a great experience using it as it has eased our manual task.
We really like all in one sales feature to manage our clients' details and automations
- The cost is on higher side, and it takes time to understand functions
Alexandra L.
Verified UserMarketing and Advertising · 2-10 employees
Great as an internal communication tool
We have been using hubspot sales for 2 years, and also promoted to other clients. Overall is a good experience with a lot of flexibility but it also takes time to built the system to work correctly for your business operations.
All information you need in one platform, good for internal tasks, internal management and communication between the sales department
- Although it comes with an onboarding, you need to really become used to the system to understand it
- And if the onboarding is not done with the companies working flow in mind, it can be a mess for months
- It’s not the softwares fault but it can be difficult to use at the beginning
Switched From
Active campaign was becoming too messing for a CRM, it was great as a lead capture (lead magnet strategy) but when it came to CRM we needed something more robust.
Why they chose it
"Teamwork CRM will soon be decripted and we were not able to test it correctly. Also we do use a lot Of automations from hubspot so we do need a more capable software for automations and emails."
Karen F.
Verified UserElectrical/ Electronic Manufacturing · 11-50 employees
Prospect chaos reigned in
If you are currently using excel or any other non CRM software to track your prospects, STOP. Switch to Hubspot! You won't be sorry.
- I was previously using Excel to track prospects
- It was working although it was VERY time consuming
- Then I discovered Hubspot
- Life has never been better
- I have all my prospects in one place
- I can track the correspondence I have with each prospect and set follow up reminders
- It's all in one place and the history of the account is easy to review
- I use the free version, which does not include the email campaign feature which is a bummer
- But you get a lot for the free version, including dashboards for pipeline evaluation, which is great
Sara Gabriela C.
Verified UserEnvironmental Services · 51-200 employees
Expensive but not the best one out there
I think it is the most expensive CRM, but there are some issues, some delays, and some problems that take a while to get solved on the support side.
While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes made
The Workflows does not always work; there are delays, and almost every week, there's an issue with something
Why they chose it
"I didn't choose it, I just had to work with it. The upper management did."
Jeff M.
Verified UserMarketing and Advertising · 11-50 employees
HubSpot is the best!
Mostly great! I like using the app and it's features. The HubSpot trainings are also very informartive and useful.
- It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you pay for it
- I use it weekly to keep my records straight
- I've never had a problem finding my invoices and paying them where necessary
- The features are simple and effective
It can be tricky to add outside plugins like CallRail and have it function properly unless you have a dedicated tech guy to help keep it straight
Mateja P.
Verified UserPharmaceuticals · 501-1000 employees
State-of-the-art functionalities in perfect harmony with other platforms.
Coverage of the entire sales and customer success process. The biggest advantage is the sequences and collaboration across the entire customer team.
- The fact that all contacts are stored in a database and activities like form submission, websites visited are automatically recorded
- It is our centralized management core for all communication threads that makes it a valuable tool
It seems impossible to structure an account in such a way that the elements, data and content of different regions can be viewed separately
Switched From
I was looking for adaptability as well as security and flexibility. Hubspot Sales Hub offers all this under one roof.
Nolan W.
Verified UserReal Estate · 11-50 employees
Hubspot Embraces Sales Hub and becomes Sales Focused
Overall, it's a great improvement to Hubspot, where my prior critiques have been based on it not being a sales persons CRM. It's definitely made an impact in organizational outreach for us, and has allowed us to reduce CTA and time to convert because we don't miss on Follow-Ups.
- Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue and upcoming, but do find the Guided Actions to be my favorite part
- Hubspot helps sort recommended actions based on Deals and Prospecting, allowing myself and team to stay prepared for meetings
- The layout took some getting used to
- I had actually preferred the Prospecting Hub Layout before that was replaced
- It doesn't flow as well when opening specific leads in Hubspot Sales Hub
Why they chose it
"Cost and customization were key for us to choose Hubspot. While not cheap, the cost and value was preferable."
Ana G.
Verified UserInformation Technology and Services · 11-50 employees
Great tracking tool for deals
Overall it helped me track my deals and emails well. I can also track the emails im not included in as long as every team member registers the emails with the corresponding deals.
- I like how the free trial doesn't limit the process and the performance of my everyday task
- I also like the function to connect to my emails and organize the contacts and deals
- I can say it is smart enough to register the details without having so much to be input
- They can improve the process of contact saving especially since most of the email credentials have their name, maybe they can save the names automatically
- There are also times when i search a specific person and the search bar results do not match
Why they chose it
"It has the best free trial for a small for-profit like us"
Kayla K.
Verified UserInformation Services · 11-50 employees
Great for Sales Efficiency
Overall, it’s a solid tool for streamlining sales processes and keeping everything organized, but it can get pricey as you scale. I also think there needs to be a better way to integrate the business card scanner.
- The integration with our CRM and automation features makes tracking and managing leads super easy
- The email templates and sequences also save a ton of time
- Some of the more advanced features are locked behind higher-tier plans, and reporting could be a bit more flexible
- Also, Business card scanner is not integrated in an easy way
Switched From
Hubspot has more capabilities to measure the reporting and sales activities
Why they chose it
"The cost was the major driver of this product"
William H.
Verified UserHuman Resources · 51-200 employees
Great system to aid sales
I love it, it helps with my day to day pipeline management but also slows me to market myself and the company to a wide audience.
- It’s great for managing your workflow and pipeline
- Automating life as a sales person and managing me deals
Lots of options can be a little clunky which means navigating can be somewhat challenging, using daily can help with this
Switched From
HubSpot had a lot better reviews, salesloft seemed too basic for our need so we switched to a better system.
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HubSpot Sales Hub
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