Kenko
Review of Kenko Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Kenko
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Kenko Features
Kenko Integrations
Customer Reviews
See why people love Kenko
Elcin R.
Verified UserHealth, Wellness and Fitness · 2-10 employees
If you are thinking about switching platforms to KENKO- do it
Amazing. I’m looking forward to realizing all the benefits of this new platform. I already feel like it’s taken my small studio to the next level.
- Vidi was so amazing
- She was patient and thorough in explaining features and never flustered if I asked too many questions
- Very professional and knowledgeable
- Not sure there is anything I didn’t like
Switched From
Not user friendly & expensive for what you receive
Why they chose it
"Various reasons. Cost, ease of use and mostly my branded app"
Danielle D.
Verified UserFacilities Services · 2-10 employees
Great experience with Vidi
Verified reviewer
- Branded app and the waitlist feature
- Also the fact that I have somebody to work on marketing with once my app goes live
- How long the setup takes before the app goes live
Switched From
I didn’t have my own branded app and I was not happy with the way they were managing my account.
Elena G.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Personal Trainer's Review
Verified reviewer
- Very easy to navigate
- Searching for clients and popping them into my schedule is super easy
- Having to manually put in floor hours is a bit tedious
- It would be awesome if there was an option to put in multiple floor hours at once rather than individually
- It can also take an awful long time to load
Samaira J.
Verified UserHealth, Wellness and Fitness · 11-50 employees
Best emerging software in this field
Verified reviewer
- They value customer experience a lot, which prevents them from becoming a feature factory and build features that are actually the best present as of now in the market
- The team is helpful, great support and people from the team get on a call with me at times to discuss my experience
- Overall, 10/10 experience
I had requested for the CRM to be compatible on other devices and this problem has been solved recently too, so nothing as of yet
Switched From
They became a feature factory with absolute trash support
Why they chose it
"Price and feature graph seemed the best with book"
Andrea S.
Verified UserHealth, Wellness and Fitness · Self-Employed
Bookee is a game changer
It has been a great experience. Jay was so helpful during the onboarding process. I’m beyond happy I decided to implement Bookee into my company.
- The ease of the system for me and my customers
- The CRM is not available on my phone and it would be helpful in a pinch
Switched From
It was impossible to see when someone booked or cancelled a class. Worse than that, I had no idea when someone joined my studio. It wasn’t entirely their fault because the system was set-up for baseball cage reservations.
Why they chose it
"The price and the quick onboarding process"
Evan H.
Verified UserHealth, Wellness and Fitness · 2-10 employees
United Athletics Fitness - Bookee review
Overall positive experience with transferring from our old system. Everything is much easier to use and having the website, mobile app and admin end of the system being integrated together allows our team to provide and more cohesive experience for our members.
- Easy to use and set up
- Member interaction and automation is very helpful or our small business time management
- Mobile app is clean and easy to use along with troubleshooting member concerns
No hourly setting for staff payroll or percentage option for paying staff that are appointment based
Switched From
The old system was very detailed and involved to set up and use. Although it gave our company more control over the app and website it was very easy to make mistakes create larger problems. The customer service was not very responsive and because the app and our website were not integrated members found interacting with our business difficult.
Why they chose it
"Bookee was the most cost effective fix to the issues that we had with our old system and also provided some features that would allow our business to expand."
Holly P.
Verified UserHealth, Wellness and Fitness · 11-50 employees
The BEST Fitness Software!!
My experience has been excellent. We have been with Bookee from nearly the beginning and they have given so much attention to the user's experience. They are always really responsive and so attentive to your needs. And they don't charge for every little thing like some other programs, which is a deeply refreshing experience.
- It's INTUITIVE, which makes it easy to use and navigate
- It's easy to train staff to use it
- It is sleek and modern and meets all of our needs
- Bookee really listens to their users and therefore are releasing new features all the time
- It can sometimes be hard to keep up on what the new releases have to offer
Switched From
Mindbody was constantly up-charging me while making my life more difficult on their very archaic platform. My main goal was to find a clean, up to date, and new company that made the experience for myself and my users very intuitive and easy. People are not always very tech savvy so a program on the user end needs to be simplified while doing what we need. And on the back end it needs to be robust and intuitive at the same time. Bookee was exactly what I was looking for.
Why they chose it
"I liked the look of bookee's design. I also liked the people behind bookee and was willing to take a risk on a lesser known company at the time. I'm glad I did. They've been amazing."
Lucina P.
Verified UserWireless · 11-50 employees
Great Software for a Great Price
The onboarding process was smooth and thorough. [sensitive content hidden] was amazing—she guided me through every step and was always available to answer questions or resolve any issues. Since booking software is new to me, having her support made a huge difference in getting everything set up properly.
- Kenko is an easy-to-use booking software that works well for both businesses and consumers
- The intuitive interface makes scheduling and managing appointments seamless
- The system can be a bit slow at times, and I haven’t yet figured out how to accurately connect a payment system to the software
- Some improvements in this area would enhance the overall experience
DonRicka C.
Verified UserPerforming Arts · 2-10 employees
Bookee is the BEST!
I love Bookee and and the dedicated manager AB that I have for support about ANYTHING! He is very knowledgeable on the entire system and takes me step by step, answers all my questions and if he doesn't know it right off top he will let me know he will follow up once he has the right answer. We have 1 on 1 weekly meetings to make sure that I am confident and comfortable with Bookee and He always updates me on all the new functionalities coming soon with visuals too. I am able to train my staff with ease and its fun because of how easy it is to move through Bookee. I recommend Bookee to everyone for your brand and business because it will make you and your clients happy and take your brand to the next level!
- I love how straight to the point Bookee is visually
- I love the simplicity of how to navigate through the platform
- There is no test mode on things besides the notifications
- There are no training documents or manuals or anything electronic for you to be able to go back to when you need help or have questions as a new client
- I know there is support but they are not always available
- you send a message and then an automated message comes to you and sometimes your question still doesn't get answered
Verified Professional
Health, Wellness and Fitness · 2-10 employees
Bookee for healthcatr
Health, Wellness and Fitness
Photos of patients are good, the interface looks nice, the best part is the app from a patients point of view
Unable to clinic on a patient and click rebook, I have to go throughout the whole manual process every time
Switched From
boss wanted to switch, I like this anemone
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