Kylas Sales CRM

Review of Kylas Sales CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Kylas Sales CRM

"Voted #1 CRM Software for growing Indian businesses by Capterra. Kylas is a sales CRM designed to support growing businesses in competitive marketplaces. It offers a Unique Pricing Framework: It is available for a flat INR 12,999 per month, including: Unlimited User Licenses Onboarding and Training by CRM Experts Kylas helps businesses identify promising sales leads and nurture them to closure for faster business growth." KEY FEATURES :- Lead Management - Kylas allows you to quickly capture leads from various sources, understand which ones to convert into deals, and which ones to disqualify. • Capture leads using lead capture forms • Capture leads from 3rd party portals • Bulk import leads • Automatically assign leads to teams using Kylas Routing Engine. • Manage your leads and analyze them by source, owner, 'created at,' and 'updated at.' • Utilize Custom Fields and Smart Filters for Leads • Engage with leads at multiple touchpoints using telephony, email, WhatsApp, and SMS. Deal, Contacts & Companies Management - Effectively manage Deals, their value, and the win probability, with visual access to analyze them by pipeline stages. Use Kylas for Account-Based Marketin...

Kylas Sales CRM Screenshots

Kylas Sales CRM Features

Features of Kylas Sales CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management

Kylas Sales CRM Integrations

Facebook Business Suite logo
Facebook Business Suite
MyOperator logo
MyOperator
Meta for Business logo
Meta for Business
Shopify logo
Shopify
Gmail logo
Gmail
Mailchimp logo
Mailchimp

Customer Reviews

See why people love Kylas Sales CRM

5 Star
60%
4 Star
30%
3 Star
0%
2 Star
0%
1 Star
10%

Pooja P.

Verified User

Education Management · 2-10 employees

Used daily for less than 2 years
Dec 22, 2025

Kylas CRM: A Game-Changer with Room for Growth

My experience with Kylas CRM has been largely positive. It’s an effective tool for managing business operations, and while there’s room for improvement, its benefits outweigh the challenges.

What they liked
  • Kylas CRM simplifies tasks with its automation features and is easy to use, even for beginners
  • The detailed reports and insights are a great asset for tracking progress and decision-making
Room for improvement
  • The system could improve its integration capabilities with third-party apps
  • Additionally, it sometimes faces performance lags during peak usage

Sai c.

Verified User

Higher Education · 11-50 employees

Used daily for less than 12 months
Dec 22, 2025

Kylas crm user

Verified reviewer

What they liked
  • Its where good to communicate with learn and sales persons and easy to update the comment as well
  • value for money
Room for improvement

performance and speed is good when compared to other CRM and work flow goes good in the CRM easy to manage the things

Switched From

Friends justed kylas is good so the reson i have switched from zoho to kylas

Navath K.

Verified User

Education Management · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Worst CRM in Market

The Kylas was dead slow and the team has never fix the issue permanently

What they liked
  • The CRM has worst and there are pros for the kylas
Room for improvement
  • There are lot of Cons on Kylas CRM 1
  • The Kylas is worst CRM in among all the CRM in Market 2
  • The POC Person has not give correct info about the issue 3
  • I never refer this CRM to any business

Akanksha K.

Verified User

Consumer Services · 11-50 employees

Used daily for less than 12 months
Dec 22, 2025

“Efficient and User-Friendly CRM with Room for Mobile Enhancements”

Overall, my experience with Kylas Sales CRM has been positive. It’s user-friendly, helps streamline sales processes, and provides useful insights into team performance. While there are minor areas for improvement, the CRM has definitely helped in organizing leads and boosting productivity.

What they liked
  • I really liked the intuitive user interface and ease of managing leads and deals
  • The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly
  • I also appreciated the reporting dashboards, they give a clear view of sales performance at a glance
Room for improvement
  • The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version
  • Customization options for certain fields and reports could also be a bit more flexible
Switched From

I switched to Kylas Sales CRM because my current company uses it as the primary CRM tool. While I have experience with Zoho CRM in my previous role, I adapted to Kylas here to align with the company’s processes and workflows, which helped me efficiently manage leads, deals, and sales activities.

Satya P.

Verified User

Electrical/ Electronic Manufacturing · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

One of best Sales Mnagement CRM available to use

As mentioned in Pros every bit spend in terms of time or money is worth for the services provided by Kylas

What they liked
  • With Kylas CRM I am able to track my opportunities at one place which helps me for sales management of team
  • With Kylas I can easily monitor the workflow strating from lead genration to proposal submission to opportunity convertion, everything is seamless WRT performance and speed
  • Security of the data captured or entered by team is topmost and can rely upon
  • Client management or getting details of clintel is just matter of few click
  • Seamless integration with our SAP is one of added advantage
Room for improvement

In Initial journey while adopting the platform few glitches was noticed but properly addresed by Kylas team

Aancha G.

Verified User

Market Research · 11-50 employees

Used daily for less than 2 years
May 28, 2026

Feature-Rich CRM

Verified reviewer

What they liked
  • The best part about Kylas Sales CRM is its user-friendly design and structured lead management system
  • It helps in organizing prospects, tracking follow-ups, and maintaining complete visibility of the sales process in one place
Room for improvement

At times, the platform becomes slow while loading certain reports or data-heavy sections, which affects the workflow during peak hours

Bhavya A.

Verified User

Retail · 51-200 employees

Used daily for less than 2 years
May 28, 2026

Product needs to be improved

Verified reviewer

What they liked

The service being provided by the team is really good and they try to resolve the requirements that we need

Room for improvement

there are a lot of features that should be there in the product which are not there and should be developed

Verified Professional

E-Learning · 11-50 employees

Used daily for less than 6 months
May 28, 2026

Smooth and Efficient CRM for Sales Management

Overall experience with Kylas Sales CRM is good — it’s easy to use, helps manage sales efficiently, and saves time.

What they liked

Easy-to-use CRM with great automation, clear dashboards, and smooth integrations for efficient sales tracking

Room for improvement

Sometimes automations don’t work properly and need manual updates, which slows down the workflow a bit

Ranjan O.

Verified User

Automotive · 11-50 employees

Used daily for less than 6 months
May 28, 2026

Best Kylas CRM

My overall experience with Kylas Sales CRM has been very good. It’s easy to use, helps in managing leads efficiently, and improves overall sales productivity.

What they liked
  • The best thing about Kylas Sales CRM is its simplicity and powerful features like lead tracking, follow-up reminders, and reports
  • It helps our sales team stay organized and close deals faster
Room for improvement
  • Nothing major, just a few minor improvements needed in speed and customization
  • All Functions good And

Akshay C.

Verified User

Capital Markets · 51-200 employees

Used daily for less than 6 months
May 28, 2026

ITS GOOD FOR SAVING CLIENT DETAILS

Verified reviewer

What they liked

Its good to save the details like leads deals and contacts also it is time saving and smoothly functioning

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