LS Retail

Review of LS Retail Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About LS Retail

Running a retail or hospitality business today means balancing endless moving parts: changing customer expectations, new sales channels, growing product ranges, and pressure to stay efficient across every location. LS Central helps you bring all of that together in one modular, flexible platform, so you can focus on what matters most: your customers and your profitability. Built on Microsoft Dynamics 365 Business Central, LS Central combines point of sale (POS), retail management, hospitality, and back-office functionality in a single connected environment. Whether you operate a supermarket, restaurant chain, pharmacy, convenience store, or hotel, LS Central gives you complete visibility and control, from front of house to head office. 𝗪𝗵𝗼 𝗶𝘁 𝗶𝘀 𝗳𝗼𝗿 LS Central is designed for mid- to enterprise-level retailers and hospitality operators managing multiple stores, outlets, or regions. It’s ideal for: Retail chains that want consistent pricing, inventory, and promotions across stores. Restaurants and cafés needing seamless kitchen-to-POS communication and centralized menu management. Convenience and forecourt retailers running both fuel and in-store sales. Pharmacy gr...

LS Retail Screenshots

LS Retail Features

Features of LS Retail
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Automatic Refills
Availability Management
Barcode/Label Management

Customer Reviews

See why people love LS Retail

5 Star
40%
4 Star
50%
3 Star
10%
2 Star
0%
1 Star
0%
Gokulnath S.

Gokulnath S.

Verified User

Computer Software · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Best ERP for Retail sector

Verified reviewer

What they liked
  • Best way to track your daily expense and income in Retail zones
  • Can handle larger data volume
  • Can be integrated with any solutions like whatsapp, Payment gateways, Etc
Room for improvement
  • It comes as an Vertical software with Business central
  • not as a standalone software

Dilanka H.

Verified User

Information Technology and Services · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

All-in one Retail Solution for a plug and play action

Retail Business in Sri Lanka is not well-managed when it comes to Resource Planning and Finance Management. Sri Lankan IT Industry is highly competitive in introducing a modernly made Retail Management Software Solution to make things go ahead in Retail sales industry with efficiency and good standard, and herewith LS Retail and its business logic designs as an Implementation person I did see bigger advantages to follow a well-developed framework. LS Retail was a Thumbs up from both the Implementer and the End-Customer.

What they liked
  • Wide-spread Configuration capability is a huge plus point selecting this as the main Retail Solution for a Retail operations-driven Business or an Enterprise
  • LS Retail has the capability to deploy as a vertical software solution for Microsoft Dynamics NAV/Business Central which makes the solution proposals more competent and viable
  • In terms of UI/UX, the user-friendliness is an achieved goal metrics here at LS Retail
Room for improvement
  • Although the capacity to configure the system is given at a performable level as a Deployer I am keen for good development capabilities to be carried out, overlayed or extended
  • At the moment the pricing structure is not that viable for South Asian Market from implementation and proposal development experience
Why they chose it

"Well-developed Retail Business Adaptation framework."

Verified Professional

Retail · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

LS Retail The Middle Market Retail POS Solution

Retail

What they liked
  • 1
  • It overall Look and Highly customizable Features
  • 2
  • Integration with almost any dotnet or API based soluition
  • 3
  • Mobile POS Solution are even more comfy
  • 4
  • Mobile App for each and every module(Retail,Warehouse,Inventory Management,LS Pay etc) 5
  • INtegration on ALL possible NAV updates of Microsoft Dynamics NAV startion from 3
  • 0 to 14
  • xx till date
Room for improvement
  • 1
  • Issues in Coalation and Arabic Languages
  • 2
  • Costly due to created on NAV base
  • 3
  • Should have a different billing solution except LS NAV for Small level shops
  • 4
  • ect

Verified Professional

Information Technology and Services · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

Value for your dollars!!!

The solution was implemented in a multidimensional organisation with POS's, backend and frontend users. The ability to have everything (>90%) of your needs fulfilled is a fantastic feat.

What they liked

The ability for the software solution to work for you straight out of the box and then provide the adaptability and also extensive modularity is amazing

Room for improvement
  • The lack of a Human Resources aspect
  • Well there is HR involved but its very limited
Switched From

THe ability for the solution to manage our various needs.

Fernando M.

Verified User

Information Technology and Services · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Great business value

Customer service, replenishment, retail operations, accounting, inventory, store management

What they liked
  • Integrated solution, ease of use, world-class product, great functionality
Room for improvement
  • Some tardiness in the technical response
Switched From

Product quality, ease of growth, functionality

Why they chose it

"Support, experience, language availability, price"

Jaganath R.

Jaganath R.

Verified User

Information Technology and Services · 10000+ employees

Used daily for less than 12 months
May 28, 2026

Working with LS retail since last 17 years long journey with summary below.

Amazing product with both pros and cons. Product carries history with great experience from implementers. As a core product there are lots of features missing for mid-size retailers. Other competitive products in the market supply lot of these features and we haven’t seen in LS yet. LS central become lot more difficult to Quicker deployments with customisations and lot of dependencies and also un availability of LS Retail support I know LS is investing lot of inputs but it is not catching up with market speed.

What they liked
  • 1
  • Built on Business Central 2
  • Compatible with SQL 3
  • Uses Microsoft AZURE & Cloud 4
  • Rich features with integrated ERP 5
  • Best fit for mid and small retailers and quick setups to go live 6
  • Good replication tool 7
  • etc
  • etc
  • i have a massive list to go
Room for improvement
  • 1
  • NOT User friendly on POS configurations, too many complicated setups involved behind scenes 2
  • NOT easy to install and deploy 3
  • Hard for low end retailers to maintain and manage 4
  • Lack of training materials in latest versions
  • 5
  • Lack of integration to other channel platforms
  • 6
  • Lack of localisations in some countries and partners are not up to date
Why they chose it

"I did not choose i implement and support LS Retail"

Navneet P.

Navneet P.

Verified User

Retail

Used daily for more than 2 years
May 28, 2026

LS Nav is a high quality solution from a top retail partner

I used LS NAV in the Retail and was part of the implementation process. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customization can get expensive if you need features that are not out of the box.

What they liked
  • Seamless integration with Microsoft Dynamics NAV, highly configurable point of sale user interface, the promotions (discount offers, mix/match, happy hour, buy x get y free, etc
  • ) works very well and is very intuitive once you have used it for a little bit, LS Retail is constantly investing in their solution
Room for improvement
  • No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line
  • The inbuilt reports feature is not fantastic
Mohammad Rizki M.

Mohammad Rizki M.

Verified User

Information Technology and Services · 11-50 employees

Used daily for more than 2 years
May 28, 2026

Good Product with Valuable Price

LS Retail is company that provide a solutions focusing in retail and hospitality. I am using one of their product, LS NAV. The product was very rich features and functionality, its suite to any business process that i am facing for all client. Whenever, the client has a specific requirement, the system can be customized with some effort. Rich features always means high complexity. And, the product is quite expensive for small retail business. But, overall the system is fine.

What they liked
  • Rich features and functionality, stable because it's an add-on on top of Dynamics NAV/365 BC that strong in the accounting
  • Configurable with needed of good knowledge of the system
Room for improvement
  • The support team is not really helpful
  • Quite expensive product
Why they chose it

"Proven and stable on top of Dynamics NAV/365 BC."

Mercy T.

Mercy T.

Verified User

11-50 employees

Used daily for more than 2 years
May 28, 2026

As a project consultant of LS NAV for 4 years, this is the software that is easy to manage.

An active enhancement plan is a vital part of making the most of LS Retail solution, whether it's LS Nav, LS One, or LS First. There are many benefits of being on active enhancement plan that many retailers do not realize, and re-enrolling as a lapsed customer can be costly and time-consuming. With an active enhancement plan, you can provide an excellent customer experience that doesn't end after the license has been purchased.

What they liked
  • The most I like with LS NAV software is the compatibility with other modules
  • End-to-End business process
Room for improvement

The least that I like with LS NAV is the monthly update of fix objects, which I don't find it easy for me to catch up regularly since I'm on a project phase

Gagandeep G.

Gagandeep G.

Verified User

Financial Services · 1001-5000 employees

Used daily for more than 2 years
May 28, 2026

LS NAV is nice product for retail industry however hospitality side of functionality still have bugs

- Most stable Retail add-on for Microsoft Dynamics NAV - Ease of implementation - Ease of configuration and customization - Capability to handle large store network

What they liked

- Simple architect - Ease of use - Seamless integration with NAV - Data replication is stable - Promotion are easy to setup and publish across stores

Room for improvement

- Member management - No API for e-commerce - Cost of product for customers - Hospitality retail - Split bill function - Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision

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