MyPOS Connect
Review of MyPOS Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About MyPOS Connect
MyPOS Connect Screenshots
MyPOS Connect Features
MyPOS Connect Integrations
Customer Reviews
See why people love MyPOS Connect
John B.
Verified UserWholesale · 201-500 employees
MyPOS - An excellent choice for POS system
MyPOS is so easy to setup and deploy. The people at TriCity are very knowledgeable, professional, and pleasant to work with. They always do their best when presented new business requirements.
- MyPOS is so easy to setup and deploy
- The people at TriCity are very knowledgeable, professional, and pleasant to work with
- They always do their best when presented new business requirements
- Coming from MS RMS system, one thing I'm missing is the ability to secure any field/data on the screen and only select user(s) can see them
- e
- g
- Landed cost
- But this really depend on your business requirements/needs
Switched From
We went from MS Dynamics RMS (forces me to choose MS Dynamics 365 on the previous question) to MyPOS. Lack of support, functionality after EOL announcement.
Why they chose it
"We work with TriCity for a very long time and their support is second to none. Even we decided to not use their payment gateway partner, they still supported us all the way."
Amber T.
Verified UserMuseums and Institutions · 11-50 employees
myPOS Connect
We don't have an online store yet, but are headed in that direction. It is good to know that there is an integrated solution available: MyPOS + Shopify
- Best feature (as compared to our previous system) is Physical Inventory taking
- Many of our products are non-inventory (i
- e
- tickets), and we have a fairly small shop
- We hand count on paper when we do our yearly inventory
- MyPOS allows you to export your product list to Excel, and arrange the paper count sheets in any order that suits you
- You can manually input your QTYs back into Excel and then import the numbers to myPOS
- Using Excel saves a lot of time
- Our previous system didn't allow flexibility in sorting the list, so entering QTYs after the count was very tedious
- Our previous system allowed us to have 2 separate programs running: the sales module, and the back office module
- We could easily switch between windows, to make sales to customers and then (when there's no customer) do back office tasks
- MyPOS Connect doesn't allow that flexibility
- My desk is a public facing position, where I do sales + all of the back end work
- If a customer wants to make a purchase while I am working in the back end (e
- g
- creating a PO), I have to close it and navigate to the sales screen when a customer wants to make a purchase
- This is the biggest drawback of this program
- I feel like I lose a lot of time, navigating between front end and back end, as I try to balance customer service with productivity (in terms of "back office" work)
Switched From
Dynamics RMS is at the end of its life. We needed to find a new system, as the newer Microsoft replacement program was not within our budget.
Why they chose it
"TriCity Retail has been very good to work with. We have been their client 2010. When we needed a new system, they recommended myPOS. They gave us a good demonstration of the product, and we trusted their recommendation. They have given us excellent training, and have been consistently available for helpful advice and customization through out the process. Their human helpdesk is extremely user friendly."
Mark S.
Verified UserConstruction · 2-10 employees
MyPOS Review
Service is fantastic. The support team is helpful, knowledgeable, and flexible. If you send thinks to the "Wishlist" they may end up in the regular program.
- It is cost effective for start up businesses
- Integration with accounting software is not as detailed as we would like
Philippe-Antoine D.
Verified UserRetail · 201-500 employees
MyPOS Feedback
We are extremly happy with the system and the integrators (TriCity). The system is very stable, user friendly and we are able to customize pretty much everything that we want. The possibilities are endless. They are at the forefront of the technology.
- There is a long list of features that we love but one of the deciding factor was the cloud base system while having an offline redundancy at the store level
- If we lose internet we are able to still conduct our activities
- The interface isn't the most pretty out there
Switched From
The technology of RMS was old and they were doing a big upgrade of their system. The new generation didn't seem to be user friendly. We were anxious that we were not going to be able to run the backend without specialized ressources.
Why they chose it
"MyPOS was much quicker than the other system. With the volume of transactions that we do everyday the speed of the system was the deciding factor."
CHANNING S.
Verified UserFarming · 11-50 employees
MyPOS Connect review
Excellent support. With so many different on line and delivery companies, not looking for perfect integration but need smoother methods for inputting, tracking orders from external systems...
- License fee grows with you based on number and actual use- helpful for seasonal and small business
- Card machine and on line business integrations
- Service
- Excellent support
- There are no hints or self help instructions
- While this would be difficult to keep current and is part of their business plan to encourage purchase of support, its not overwhelmingly negative
Switched From
Initially, pricing, looking for local service.
Why they chose it
"Attentive, local support."
Johnathan R.
Verified UserHealth, Wellness and Fitness · 51-200 employees
Simple and easy to use!
MyPos helped streamline purcahsing and inventory management. At the same time, the back office gave the administration a lot of access what we needed to log into a store's computer to do.
- The adaptability of the software
- There are a lot of customer things that can be done to fit the needs of our organization
- At the same time, the program is very simple and easy to use
- The transition for our team was seamless
- The program is a little slow at the till when processing transaction and searching up in our customer database
- Our internet connection is fine, but sometimes it take a little longer than we would like to complete some tasks
Switched From
The system was outdated and support was expiring
Why they chose it
"The 3rd party reseller in our area was already dealing with some of our group and they offer great support."
Linda L.
Verified UserMuseums and Institutions · 11-50 employees
Great Software
Great experience, still working on understanding how to grow our use and make it more effective.
Support for the software, set up and make changes are easy, clear fields and how to's
- Not enough fields for our current requirements
Why they chose it
"Based on SQL, able to integrate with other similar applications. Cost effective."
Erin D.
Verified UserRetail · 2-10 employees
Change is difficult, but with help it's possible!
Verified reviewer
- The back office part of the software is well organized and helps you to walk through whatever task you're looking to accomplish
- The spreadsheet integration to enter products and purchase orders is fantastic compared to our last program
- The POS part is easy to navigate after some training and allows for quick transactions
- Things can get very confusing, very quickly
- Mistakes are easily made but not easily corrected
- Change overall is hard, but it was a bit more intimidating at the beginning than we imagined
- If you don't have good trainers to walk you through, good luck
- Our tech help has been amazing and is the ONLY reason we've made it as long as we have
Switched From
RMS became out of date and no longer updated.
Why they chose it
"MyPOS was able to carry over our multiple years of customer history, product data, and sales information which was critical information for us."
Alex W.
Verified UserTobacco · 2-10 employees
My POS Connect
Verified reviewer
- I love the feature of the import and export when doing counts, POs, and inventory corrections
- The amount of field to get nuanced information when searching is perfect
- The a couple of problems absolutely have arose over the last 6 months but we have worked past them with the help of the support team
- Being that we are in tobacco its kind of a drag that Shopify is the standard of website that it would like us to use
Switched From
Being that we have worked with Tri-City for a number of years we decided to keep with them as they are simply the best. RMS is already a dead software and we are trying to be ahead of the curve.
Carol H.
Verified UserMuseums and Institutions · 11-50 employees
MyPOS for Museums
Verified reviewer
- MyPOS was relatively simple to implement and functions for all our needs: daily admissions, annual passes, retail sales
- Despite there being a huge list of reports to choose from, there were a few reports that we required not listed
- The team at Tricity had no problem customizing the reporting to suit our needs
- The till functions are pretty intuitive and it has been very easy to train our team
- The process to enter new product and print tickets can be a bit slow (we don't always have a PO) and it would be helpful if we could batch print barcode labels for a delivery
- Shopify integration wasn't as intuitive as other products that I've worked with (ie
- Lightspeed), but the customer service team was a huge help in getting things running smoothly
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