Perfect
Review of Perfect Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
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Customer Reviews
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Maureen L.
Verified UserHospital & Health Care · 11-50 employees
Elsmar Home Health Care
The transition of Oasis C2 to OASIS D has caused us a little delay with some of our POC info not transmitted to the 485.
- Very easy to use
- And also love the reports
Customer support is at time not timely with problem solving, causing us to make call back s to resolve the issues
Jose X C.
Verified UserHospital & Health Care · 11-50 employees
THIS IS THE CLOSEST THING YOU CAN GET TO "PERFECT", FOR HOME CARE APPLICATION - REGARDLESS OF SIZE
As Executive Officer of the organization, the software provides me a wealth of corridors to view a wider perspective of the overall affairs of the agency, no matter where I am. The executive dashboard is most certainly an essential tool that I use on a regular basis.
- LET ME COUNT THE WAYS: INNOVATION: This software is dauntless in their quest to make the system work better- Everyday APPLICATION: The software provider is extremely generous with customizing the system to accommodate the unique needs of each agency they support- even for small organizations like mine
- SEAMLESS TRANSITION: Transfer of data from the previous provider is handled thoroughly by their dedicated transition team- Painless
- SUPPORT: The ongoing support you get, is second only to none, & they always do it with pure enthusiasm (you can tell by their demeanor when you talk to them on the phone)
- And you can always count on them giving you an update of your concern
- There are still links in the system(like any)- but then again they always work relentlessly to rectify it, just don't be timid to call them out
- The Eastern US sector can actually benefit from an augmented morning tech support resource
Verified Professional
Hospital & Health Care · 201-500 employees
Save your money
Overall, I wouldn't really recommend Perfect. Tech support is nice, but ineffective. It is too expensive for the loss in productivity caused by the lagging and counter-intuitive processes required to chart correctly.
- The best thing about this software was the option for a mobile app that allows clinicians and patients to electronically sign route sheets
- I also initially liked the idea of customizable reports to track documentation and approvals
- However, after using the product, the mobile app is riddled with glitches, is difficult to use, and signatures usually do not come out correctly (if a patient has wiggly hands, the signature will not stick)
- The reports are also not as customizable as we had initially hoped for (limited filters, having to run multiple reports in order to achieve a singular goal, inaccurate numbers and charts overlooked)
- The software is very slow and full of glitches
- It often crashes, or takes so long to load that it just freezes up
- Tech support does try to address the issues as they come, but a lot of complaints result in the usual 'user error' and nothing is resolved
- Route sheets do print with notes upon invoicing, but they are often split between pages
- A correction on this is a special request and will actually cost customers money
- The software is also very difficult for clinicians to navigate, as it is not the most intuitive product on the market
Verified Professional
Customer service was top notch
Used daily for less than 12 months
Ability to maintain focus on patients in the main menues, being able to multi task if need be in a busy office this is crucial
The photo attachment system for wound care other than that i have no real other complaints, the whole software was good
Verified Professional
perfect is a great product for home health professionals
its hard to use
copying of notes is easy, all information is in one format , easy to see visits, scheduling patients is easy in calendar form
- This software needs a lot of training to get to use it easily
- this is not user friendly at all , your integration of use is harder that the previous software we were using
- the old software was so user friendly you can learn on your own
- while your software was hard to use and would need hours of training
Verified Professional
Hospital & Health Care · 11-50 employees
Perfect Review from OT
Dislike it.
- Accessing notes from calendar is relatively simple
- The fact that you can’t access other required documents from your note is a waste of time
- For Evals for example, we need to complete orders as well
- It would be nice to have this feature be completed as part of the note so that we don’t have to finish the note, go find orders, and write a completely separate document
- The user face is WAY to complicated and there is SO much stuff on the screen
- Very hard to navigate
- It would also be nice to have multiple documents open at once
- Occasionally we like to cross reference notes or look up info from the SOC
Verified Professional
Been using note-e-fied for documentation over the last year with multiple Home Health companies
Again it helps to document and is easy to plot visits which helps when getting things done for work.
Ease of use, good customer support, overall ease to plot visits and document notes, ability to communicate on messenger
Sometimes it can be a little confusing finding what documents go in which folder, or finding whats needed when clicking on the calendar
Verified Professional
Hospital & Health Care · 51-200 employees
Home care user
Worked appropriately
- Simple navigation, easy communication ability, visually appealing
Not as commonly used among healthcare providers so I used it less often and therefore more prevalence in general amongst providers would have given me more chances to use it
Verified Professional
Hospital & Health Care · 1001-5000 employees
Intuitive navigation
Hospital & Health Care
Relatively easy navigation, mobile app and desktop site work well together, customizable dashboard and notes are nice feature
- Tech support / customer service is courteous and friendly, and issues get resolved
- However, it is often not immediate
Verified Professional
Medical Practice · 2-10 employees
Perfect - A Review
Medical Practice
- The interface is nice and intuitive
- The features are better suited for my duties than our previous software
The instant messaging system can sometimes be cluttered, and more can be done in that area
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