Pet Sitter Plus
Review of Pet Sitter Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Pet Sitter Plus
Pet Sitter Plus Screenshots
Pet Sitter Plus Features
Pet Sitter Plus Integrations
Customer Reviews
See why people love Pet Sitter Plus
Brandy E.
Verified UserGame Changer
Verified reviewer
- Oh where to begin
- This software makes it incredibly easy to write a schedule for pet sitters and for clients
- The option to run repeat services saves so much time
- And you can store all client and employee information in one place
- Clients and employees have access to a portal to see all of their information and scheduled services
- The employees can use a feedback portal to send messages and pictures instantly via e-mail to the client so they have peace of mind knowing their pets have been cared for while they are on vacation or at work
- It keeps track of invoicing for clients and jobs/hours worked for employees
- Invoicing and payroll take only minutes
- There are so many more wonderful things, but this review could go on and on
- My life, and my business, became better the moment I began to integrate this software
- It is customizable, but only to a certain degree
- It can be a lengthy process to get everything set up, and it may not be exactly the way you would like it to be
- I would also wish for reports to be a bit more customizable
- But it all flows regardless
Janet S.
Verified UserVeterinary · 11-50 employees
Thank goodness for Pet Sitter Plus! Lifesaver!
Overall, I couldn't be happier. I've loved it since we've started using it many years ago after struggling with another service. During our onboarding, I would ask about a feature I needed and my coach would take me right there. It was an amazing feeling!
- The ability to customize the fields and the thoroughness I can be with details because of the customization
- Allowing us to see when people are checking in and out and adding an approximate GPS is fantastic
- If PSP could figure out how to calculate drive time and mileage, that would be amazing
- We spend a great deal of time dealing with our mileage
- I wish there was a way to mark an employee unavailable/available for certain times on specific days
- Not just the whole day, if that makes sense
Switched From
A quicker system, the client support, the ease of use.
Why they chose it
"It's been so many years but I believe it was what I said above."
MiKayla A.
Verified UserConsumer Services · 2-10 employees
New to Systems
It has its ups and downs and promises not kept. It's good on the budget side of things and hits the basics needs
- The price Budget for a starter business
How many hoops you have to jump through or system you have to go around to get what you need
Why they chose it
"Being a small business just starting out. The price was the biggest factor at the time."
Tim S.
Verified UserConsumer Services · 2-10 employees
Well Designed & Documented, Customizable, Total Software Solution for Your Pet-Sitting Business!
My wife and I are SO encouraged to have all of her client information, dog information and schedules transferred from calendars, notebooks and Post-It notes!!! We couldn't be more pleased with our choice of Pet Sitter Plus!
- As an eCommerce professional with over 20 years of progressive experience working in Internet technology, I have worked with more software solutions for various tasks than I can begin to count
- Some well designed and documented
- Some not
- Having just completed several training sessions with my PSP Software Coach, and having nearly finished configuring and customizing the software for my wife's dog walking and pet sitting company, Two Tails Up, LLC, I can't over state how impressed I have been with how well designed and thought out this software solution is for pet businesses
- It is very obvious by all the features and capabilities of this software that the founders of Pet Sitter Plus had their own pet sitting business prior to launching this company
- This is a total solution
- client records, dog records, scheduling, invoicing, client portal, reports, credit/debit card or ACH transfer transactions, email templates, staff communications and compensation
- its all here
- My wife and I are SO glad we chose this software for our new business
- Because this software is so full-featured and customizable, learning how to use it is not for the faint of heart
- Fortunately, I am a very analytical guy, so between coach's excellent training and thorough documentation I did fine configuring the software and adding all of my wife's clients and dogs, as well as their schedules
- Those not analytically inclined need to go into this being patient with themselves, trusting that they can count on their software coach to guide them through the entire process
Why they chose it
"None of the competing products were as full-featured and complete as Pet Sitter Plus. Pricing is also a good value!"
Lucy D.
Verified UserUtilities · 2-10 employees
5 Star Petsitting Software!
I've streamlined everything through PSP so everything runs through the software (bookings, invoices, wages, client data, email templates). This has made my life a lot easier and I've had more time to grow the business. I'm really excited about using the new features PSP will be offering in the future!
- PSP is very easy to use
- I found the initial training sessions over the phone very helpful
- The customer support team are always available when you need help with any of the features
- Using PSP has saved me so much admin time
- Before using PSP I duplicated a lot of my work and at times i was working on admin late at night to get everything done
- PSP condenses everything and I like how the client is in charge of their booking and everything is in the one place
- [SENSITIVE CONTENT HIDDEN] has been my main point of contact and she's been a wonderful help
- Transferring existing client data to the PSP database was quite a time consuming process but that had nothing to do with PSP
- that was more to do with my previous data storage system
- So i had to do a lot of data entry to set things up
Why they chose it
"UK based with easy access to customer service. PSP ticked m"
Genevieve B.
Verified UserProfessional Training & Coaching · Self-Employed
Incredible Support
I am a sole trader in Dog Training and Behaviour. I used to have to write out my invoices by hand, had a personal address book for my clients and was stuffed if I didn't have a client's details on me when I was travelling because I couldn't access them easily. Not only does PSP fix all of these issues (invoices automatically, easy client look up, access via mobile) they offer incredible, friendly and prompt customer service when needed. They also were happy to save my details for later when I needed to take a step back for monetary reasons during the COVID crisis, even though I wanted to continue with the product when my business was back up and running. (Did not hold me for ransom!)
Pet Sitter Plus is extremely user friendly, and the few things I got stuck on I know I would have support with in no time
- Honestly, I haven't encountered anything I disliked about the software
- It has features I do not need or use but they are easy to switch off
Switched From
Pet Tech Pro drove me up a wall. It is not remotely intuitive, though it looks nicer than Pet Sitter Plus. Even after two years of use I still could not easily navigate my way to the screens I needed. It is also very un-user friendly when it comes to training vs boarding kennels.
Nick O.
Verified UserConsumer Services · Self-Employed
Just what I needed
Fantastic experience with PSP! Free trial - excellent option to spend time figuring out if the system is for you. The customer service support you get is second to none! Very quick to help you, very patient, friendly & understanding. Can’t rate [SENSITIVE CONTENT HIDDEN] CS high enough!
- There are a few Pros to this software
- The diary/planner
- The email templates are so so useful
- The invoicing side of things is a breeze
- I don’t know how possible it is but automation for other payment services than Stripe would be great
- Also, a ‘Birthday report’ in the same way there’s a ‘vaccination report’
- Payment services such as PayPal and bank transfer
- It’s rather complicated to use
- Could be more user friendly but like with anything, it gets easier the more time you spend with it
Why they chose it
"A very in depth system. Free trial. Automated scheduling/invoicing/receipts. The option of each customer and their pet having their own profile was one of the main draws for me. The alternatives just seemed to be missing one thing or another. PSP has the whole package."
Ericka M.
Verified UserVeterinary · 2-10 employees
Was not customizable to suit my business.
It was very informative and gave me ideas on intake forms and the setting up of my online appointments, payments etc.
- That it was user friendly and had pre made client intake forms
- Although it helped that they had the software set up to help give you a boost
- The software couldn’t be changed to fit with the needs of my business
- It just focused on just pet Sitting I was unable to incorporate the Grooming services I provide to clients online
Switched From
To see if they could customize their set up to different areas of Pet Care such a Dog Walking and Grooming.
Why they chose it
"To Get an idea of what I need to set up online booking for clients on my website"
Hayley C.
Verified UserAccounting · Self-Employed
Made life much easier
Verified reviewer
- There so many handy features
- It's made my time spent on the admin side of my business much less and I couldn't be without pet sitters plus now
If I was to be very picky I would like to be able to block out days that I'm away so that clients are unable to book them days
Switched From
Wanted an online booking system for me clients to use.
Wendy C.
Verified UserPet Sitter Plus is extremely well thought out, logical and has greatly streamlined my business.
Verified reviewer
- It has so much functionality and is very logical
- It saves tons of time with invoicing and payroll
- There was a learning curve to some of it, but it really didn't take long to learn
- The only other con is only being able to add a holiday fee by the day instead of the visit, but that wouldn't fit with the software's logic so I understand why it isn't possible
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