Practice
Review of Practice Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Practice
Practice Screenshots
Practice Features
Practice Integrations
Customer Reviews
See why people love Practice
Jonathan R.
Verified UserProfessional Training & Coaching · 2-10 employees
Simple to use, yet feature rich, at an amazing price
Verified reviewer
- Simple and clean user interface for both coach and client; scheduling, client management, and billing all in one platform just makes it easy to run a coaching business
- The product team is super responsive to coach needs
- The product’s community is always willing to share how they do things in and out of Practice to support each other in building better businesses
- Integration with Outlook
- com/Microsoft 365 is not yet there
- Ability to customize how packages work (# of hours vs # of sessions) is not yet possible
Switched From
Practice has a much more pleasant user experience for both coach and client. Price point for Practice was a game changer from the business’ budget perspective.
Why they chose it
"Practice was client centric and had everything needed to run the business, above and beyond just scheduling."
Verified Professional
Professional Training & Coaching · 51-200 employees
Practice Helped Elevate Our Business!
Working with the Practice team has been a true joy! They have been extremely responsive, collaborative, and optimistic. Almost all of our requests were met with urgency and immediate action. They've been a great partner in building up exactly what we needed to help take our organization to the next level, and made the overall experience of transitioning tech platforms (which everyone knows is historically one of the worst parts of growth) pleasant.
Practice is able to combine so many of the different platforms & technologies we've been previously using into one system with features that we've previously hoped for, but struggled without
- As we are both growing businesses, there were some features that Practice hadn't previously thought about or built out for a company like ours
- But this con was also a pro because our needs were always heard and acted upon
- This benefits our organization, Practice, and future organizations who seek out Practice as a potential partner
Switched From
Exploring new opportunities for growth as an organization.
Frederick Gianmichael S.
Verified UserHealth, Wellness and Fitness · 2-10 employees
An incredible tool for centralizing client activity and freeing you up to do what matters most!
Practice.do's greatest strength is its ability to centralize client activity and automate tedious administrative tasks via Smart Actions, freeing me up to focus more time on what makes me money -- client work and growth/development.
- Practice
- do shines as a unified client management platform by consolidating essential business tools into a single, intuitive hub, effectively minimizing the need for multiple subscriptions
- Its standout features center around automation and streamlining the client experience, including highly customizable appointment scheduling that syncs across multiple calendars, and a powerful client portal that serves as a one-stop shop for clients to manage bookings, documents, and communications
- It's so easy to set up
- The customization process was very straightforward, but there was still a bit of a learning curve
- Not really able to complain about it, but if I had to pick something, I guess that would be it
Erin J.
Verified UserHealth, Wellness and Fitness · Self-Employed
Service is unresponsive
I would like to like this software. But customer service needs to step it up. I went with another product because of the lack of help.
- I like the ease of setup and the interface
- Requests for help
- I submitted several tickets for help and got no response
- There is no way to cancel your account by yourself
- You have to submit a help ticket for this, and of course, I got no response
Why they chose it
"I liked the interface better but went with Paperbell."
Eboni L.
Verified UserManagement Consulting · Self-Employed
Amazing Company, Software, and Team
I'm able to create a streamlined client experience for myself and my clients. It's an amazing software that I can't recommend enough.
- First off, let me say that their customer service is unmatched
- [sensitive content hidden] has been amazing as I made the switch to Practice
- I asked a question about something before even becoming a customer and [sensitive content hidden] took time out of his day to record a Loom video for me
- The platform is still young but advanced and making strides
- They keep it simple so it's not overwhelming but it's still robust at the same time
No true cons as they really listen to their client bases and add suggestions to their roadmap
Switched From
The scheduler isn't up to par for coaches or businesses with multiple schedulers and availability. It's a pain to update each individual scheduler in the template AND client portal. The client portal is also clunky and unorganized.
Why they chose it
"Paperbell just didn't appeal to me. It didn't offer the features I would like."
Jen M.
Verified UserProfessional Training & Coaching · 2-10 employees
Aesthetically Pleasing... But Super Buggy and No Customer Support
Customer service was not helpful, unfortunately. I am a techie person. I don't usually need customer service, and I generally have wonderful experiences with software support. The last straw was when I asked for my account to be deleted so I could start over and they were nonresponsive. I've seriousn't done everything I could to make it work, and I can't anymore with this.
- I love the aesthetics
- It's super simple interface made it easy to create programs and services, automations, etc
- It's so buggy
- Calendar notifications for meetings I didn't accept, notifications that meetings I have accepted were cancelled (when they weren't), calendar being disconnected without letting me know (so people can't schedule), paid appointments generating duplicate payments (we had to issue refunds via Stripe), or paid appointments not going through
- All of these cons are critical to running a coaching or consulting business that runs off of a calendar and paid appointments
- We couldn't handle all of the issues
Switched From
We are switching back to Bonsai (hellobonsai.com). Although it doesn't do everything we need, it is a stable product. Practice's bugs are just too much to bear.
Why they chose it
"Ease of use, pricing. We are going back to Bonsai because even though some things are harder to configure, we had a better experience with the software's performance, lack of bugs, and the occasional customer service we've needed."
Marcy P.
Verified UserPublishing · 2-10 employees
Even up-and-coming it's better than most!
Even while I'm waiting on a few pieces to FULLY cover all of my needs, the price, usability, responsiveness of the Practice customer service, UX... all of that make it worth the wait. It's a great platform and it's only getting better every day.
- I don't have enough time to say everything I love about Practice
- I love the ease, how everything with my clients is in one place, the calendar and scheduling, the to-dos, the ability to purchase products
- it's SOOOO user-friendly
- I've used Hubspot, Infusionsoft, Dubsado, and MORE
- and this by FAR has the greatest and most intuitive UX
- It's still growing
- Though I've dropped lots of great improvement requests and each of them get a personal response and many have been implemented
- I LOVE seeing it actively grow in response to my/our needs
- The only things I'm still waiting on are 1
- multi-coach capabilities (I want my co-worker to be able to log in as an equal admin to me, through her own login, and interact with our clients)
- My workaround is that she's signed up as a "client" and I act as a bridge
- This will make me REALLY happy when it's implemented
- I'm also waiting on a more sophisticated workflow option so save me remembering some of the manual stuff I still need to send to onboard clients, i
- e
- sending a document I want them to have, or whatever
- And finally, I'd love payment plans for my invoices
- I currently have to create smaller bills and remember to send them if someone is on a payment plan
Switched From
I switched because of the price and the ease of use. I found Dusbado to be quirky at times and not as intuitive as I wanted. It could do A LOT if you could figure it out. And it was glitchy... a workflow would work for awhile and then suddenly get stuck on a certain task.
Why they chose it
"Because it was the best option."
John Matthew K.
Verified UserProfessional Training & Coaching · Self-Employed
Using Practice Software for managing your coaching business
My overall experience with Practice has been very good. For me, they had the right technology and a decent price point for me as I started my coaching business.
- The ability to create both private and public scheduling options for prospects and clients
- Integration into Stripe for managing and tracking invoices
- It would be nice if there were an integration into an email marking tool to help manage and nurture the early-stage buyers
- I would also like a more robust contact tracking to-do tracking function - recent additions are a step in the right direction
Why they chose it
"Price Point - ease of use to get up and running"
SARA B.
Verified UserAccounting · 11-50 employees
Practice is a good management software for accountants
Verified reviewer
- ease of use and management of client data
- cost and lack of up front training on how to use software
Why they chose it
"EASE OF USE AND COST ASSOCIATED WITH SETUP"
Gearl L.
Verified UserEducation Management · 2-10 employees
My favorite coaching tool
I have been very pleased. The onboarding process is simple, and I like their tutorial videos. The Practice team is also very responsive to your requests.
- I enjoy using Pratice as a coaching tool
- Practice helps me keep everything organized and in one place
- Additionally, the portal and app have increased my efficiency, and my clients like using them
- I have not found anything that I don't like about Pratice
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