17hats
Review of 17hats Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About 17hats
17hats Screenshots
17hats Features
17hats Integrations
Customer Reviews
See why people love 17hats
Nancy C.
Verified UserPublishing · Self-Employed
The Potential Is There!
I was looking for a platform that could serve several functions at a reasonable price point. I found it in 17 Hats, and I’m always learning something new.
- It’s comprehensive
- I was looking for an all-in-one solution for booking, invoicing, and workflow management
- The Booking function doesn’t have all the features you see in other booking platforms such as manual scheduling and schedule blocking
- It’s a little clunky but I believe it’s still being developed
Switched From
I didn’t like that WaveApps is now owned by H&R Block. I needed a CRM anyway, so it would’ve been redundant to stay with WaveApps.
Why they chose it
"Price point and I was already familiar with it."
Danielle U.
Verified UserProfessional Training & Coaching · Self-Employed
Simplifying & Streamlining Small Business Management
When I first signed up for 17hats in 2018, it simplified my business systems from 5 to 1 single system, saving me so much time and money. I love how it has so many useful features and functionalities in a single platform that helps me run my business professionally and with high quality service. The multiple brands feature has also allowed me to run 3 different businesses out of a single system. I am in 17hats daily, and I couldn't be happier with this platform, as well as the team behind it. Thank you 17hats!
- Honestly, condensing my business systems from multiple to a single platform
- Plus, I can run my multiple different businesses from the same platform for different "brands" feature 17hats offers
- It's amazing
- Any questions and feedback I've had, I've been able to get answered
Switched From
I was using multiple systems and I was able to do everything I needed under one single system - 17hats.
Tom D.
Verified UserPhotography · Self-Employed
17hats good enough for simple features
17hats performed its duties on a straightforward basis. I wish it were more robust.
- I liked the calendar and scheduling features
- The interface was not intuitive and lacked features
Why they chose it
"I did not choose 17hats over another product. I moved away from 17hats to another product."
Valentina R.
Verified UserPhotography · Self-Employed
A must-have tool for every small business.
I've been using 17hats since 2018! Couldn't do without it, honestly. All the clients are in one place, with invoices and automatic reminders so I don't have to chase payments. Questionnaires, quotes and contracts are a daily process. Workflows make my life easier in so many ways and online scheduling is so convenient. It's a must-have tool for every small business!
I like the automation and how easy it is to get work done without actually being there to do everything
- Honestly, I'm happy with it, can't find any cons
- Maybe the amount of time you have to put in at the beginning to learn the platform and to set up everything
- But once that's done, it's done
Switched From
I used it for one year I think but the platform wasn't that user-friendly and I couldn't do all the things I can do with 17hats
Natalie P.
Verified UserPhotography · Self-Employed
The Ultimate Time-Saver for My Business
17hats has been a total game-changer for my business. I use it daily, sometimes without even realizing it because it’s working in the background, keeping everything running smoothly. From handling wedding enquiries to sending automated emails in the lead-up to the big day, it ensures every client receives a seamless, consistent experience. I also use it for my studio mini sessions, and it’s made managing them incredibly easy. I can’t imagine running my business without it now!
- The seamless integration of quotes, contracts, invoices, and automated workflows has completely transformed how I run my business
- It saves me so much time, eliminates back-and-forth emails, and gives my clients a smooth, professional experience
- I also love the automation features—they ensure everything runs in the background while I focus on what I love most: photography
- The only thing I can think of is that I’m UK-based and 17hats is a US company
- That said, their response times have always been quick, and it’s never actually impacted anything—it’s just the only minor drawback I can think of
Iryna I.
Verified UserIndividual & Family Services · Self-Employed
The hidden gem for coaches to run their practices smoothly
17hats helps me organize and run my business efficiently and save time for what's truly important in my life.
- 17hats allows me to have all my business administrative tasks and all records and documents related to each client in one place
- The best part is that most of the tasks are automated, eliminating the need to hire an assistant for those tasks
- The same way as you would train your assistant for the job you would spend some time to set up your systems the way you want them to work for you
- There are many resources available to learn how to do it, including the live trainings where you can workshop your setup with a very knowledgeable team member, and the new Marketplace makes it even easier - you can download the set up you want and save time on setting things up yourself
- Integration with my calendars and Zoom makes setting up meetings a breath - I don't have to double check for time conflicts or go back and forth with the Zoom links
- It all happens automatically
- Running my business from 17hats daily frees my time to have life and run my business, I don't have to choose one over the other
- The customer support is spectacular
- All my questions answered and issues resolved in a timely manner and in a supportive and respectful way
- Nothing I can think of
- Any issues that show up are always resolved quickly and efficiently
Kate C.
Verified UserPhotography · Self-Employed
17hats is like having an EA in your back pocket.
As a solopreneur, I used to struggle to keep things organized. 17hats allows me to keep everything in one place and also allows me to automate everythin, freeing up time and energy so I can focus on what matters most. Highly recommend 17hats! I have used it for years and now I happily have a lifetime membership!
- I love that 17hats grows with me
- When I first started out and had little income, I just used some of the basic services (like contact management & email templates)
- But now that I've grown and have processes for my work, I'm able to streamline and automate everything so that I'm not recreating the wheel for all the work I do
- I have created templates for contracts, invoices, questionnaires, etc
- I can't think of anything- I like it all
Belinda A.
Verified UserDesign · 2-10 employees
Solid, affordable choice
Overall was happy using 17Hats for maybe 3-4 years. Lots of good features for the price.
- A lot of features for a very affordable price
- If you're a service provider who offers package services, the lead-to-quote-to-invoice-to-project workflows with everything you and a small team needs, all in 1 place, is invaluable
- The design isn't the prettiest
- The calendar view never worked quite the way I wanted it to
- The scheduling features weren't super robust (I still used Calendly alongside this)
- There's little to nothing on reporting or analytics
Kodie K.
Verified UserPhotography · 2-10 employees
SCAM! Do not use them!
It was really hard to set up and took me days to figure it out (Im very tech savvy so this was frustrating and no user friendly) Once everything was set up it was good and ran pretty well. Then the next year my membership went up to $300 which was expected because i got a discount to sign up initially so that was fine. Then they tried to charge my credit card $600 for the next year. Literally out of no where with no upgrades. I emailed them about this since there was no customer service number and the guy i spoke with was rude and did not offer any solutions besides a black friday deal theyll have months away. So now i need to redo my whole platform. This company is a scam, stay away!!!
- The initial signup - Client Booking and Calendar
- They Scammed me
- They initially said it was $150 to sign up for the year
- Then they raised it to $300 the next year
- Then SIX HUNDRED the next year
- They didnt improve anything for this insane raise
Rebecca L.
Verified UserPhotography · Self-Employed
Essential CRM for Small Business
My overall experience with 17hats has been nothing short of exceptional. It’s more than just a CRM; it’s a comprehensive tool that has fundamentally transformed how I manage my business. The time it saves and the peace of mind it provides are invaluable. I genuinely appreciate the company’s dedication to continuous improvement and their commitment to fostering a supportive community for small business owners. My love for 17hats runs so deep that I became a brand ambassador—entirely unpaid and without any additional perks, since I already have a lifetime membership. I’m simply passionate about sharing how much this platform has made a difference in my business.
- What I love most about 17hats is its all-in-one functionality that truly streamlines my workflow
- It handles everything from client management to invoicing, contracts, and scheduling—saving me hours of work each week
- Additionally, the constant updates and improvements show that the company genuinely cares about its users, which is a rare and valuable quality
- Personally, I love everything about it
- The only downside for some people is the learning curve when first getting started
- With so many features, it can be a bit overwhelming at the beginning (I'm super techy so it was easy for me)
- However, they have a really extensive help section with video tutorials that walk you through everything step by step, which makes the learning process much easier
Switched From
Honeybook didn't offer enough functionality
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