Raklet
Review of Raklet Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Raklet
Raklet Screenshots
Raklet Features
Raklet Integrations
Customer Reviews
See why people love Raklet
Max H.
Verified UserEducation Management · 11-50 employees
Great platform for events' focused community
Great experience, fantastic support, we love the simplicity of the platform
- Its focus on events rather than forum and group discussion
- Lots of features, learning curve is there
Verified Professional
Philanthropy · 2-10 employees
A Small Non Profit, Profiting from Raklet
We're a small non-profit that was trying to eliminate disparate systems; Membership was under both Membership and Accounting, email came from an officer's AOL account, using 3 lists so as to avoid being labeled spam. We wanted to avoid the complexity of a larger AMS, which would have had 70% functionality we never would have utilized. Raklet is the right size, definitely the right price, and we got >90% of the functionality we needed.
Value for investment, Membership functionality, reporting that gets improved regularly, and an AMS that's open to suggested functionality and report improvements
- API usage only available on top tier
- Time zone difference usually means next day support which isn't the end of the world
Why they chose it
"Functionality and price were superior to those of the others we reviewed"
Zeynep D.
Verified UserEducation Management · 2-10 employees
Amazing tool for association management
It makes our life really easy. We've been reaching out to support team whenever we need a specific feature and it gets added to product roadmap. It gets implemented at their pace and if it's something urgent, we can get it built for our organization with custom development. So far so good.
- Setup your membership plans, collect new ones online and the system will take care of renewals and follow ups for you
- You can use their newsletter functionality to send newsletters
- Another great feature is their event management check-in
- We can sell tickets online and at the door
- We can easily check-in guests and follow up after the event accordingly
Shana H.
Verified UserNon-Profit Organization Management · 2-10 employees
Glad We Canceled
As I mentioned above, this was not a good experience. I would never recommend Raklet to other associations looking.
- Creating an event is simple
- I don't have anything beyond that
- We've had Raklet for a few years and the primary reason we joined is to help us monitor membership data
- This tool is far from helpful
- Membership information wasn't accurate
- Members could join without submitting a payment method so we would need to take extra time to follow up
- Members who needed to renew would sometimes get reminder emails and some would not
- Some would get reminders when no balance due
- It caused a lot of frustration from our members resulting in a lot of extra time on our end
- The member experience caused a poor reflection on us
- The text messaging system is worthless
- I would pay to be able to do this and they would never reach our members
- Additionally, the customer support is horrible
- Members of my team would reach out and never hear back
- It wasn't until I said we were canceling our account that we received regular responses
- It was a bad experience and we've since found a better solution
Jordan K.
Verified UserHospital & Health Care · 2-10 employees
Great experience with Raklet!
Support has been extremely responsive and helpful, the robust platform capabilities at the fair price made it affordable for a non-profit while also giving members more value
The number of robust capabilities and features for how quickly and easy it was to set up, giving our members a place to actually find and see value in our organization
- The UI seems slightly outdated as it relates to the look, feel, and flow of the platform
- I think the graphic design could be upgraded, and the platform could add more integrations
Switched From
Because it didn't not have near as many features yet ended up being far more affordable. That platform could not search by custom fields which was the catalyst to the switch
Why they chose it
"Because it provided ability to create a custom portal and included many features we wanted"
Myles D.
Verified UserCivic & Social Organization · 2-10 employees
An undiscovered gem of a social platform with big potential!
I'm super happy with the features, tools, integration options, and the amazing user support of Raklet!
- Finding Raklet was a joy because it offers all of the essential tools and features that are essential for community-building
- It's not just another platform that throws random features at users, the moment I explored what the Raklet platform had to offer I got the feeling that it was made by people who genuinely put a lot of effort into understanding the requirements and experience of building a community online
- The bonus is that they have a super great user support and customer service who thinks ahead about the needs of people on the platform
- I highly recommend Raklet for anyone looking for a home for their community
- Honestly, there's nothing negative at all that I can think of about Raklet
- But don't take my word for it, try it yourself and discover a different kind of tech company that has an actual human touch
Switched From
Facebook provides very little control over the content and moderation of communities because most of the work on their end is done by AI that leaves even group admins at the mercy of what their AI understands.
Why they chose it
"Price, tools, features, and the ease of use of the platform from set-up to community engagement."
Verified Professional
Religious Institutions · 2-10 employees
Highly rated software for small non-profits
I was asked to test out their software to see if it would be useful to a previous organization, and while I found it to be amazingly useful, the organization went another direction.
- it was extremely easy to use
- I learned it in a few minutes and wished the organization I was testing for would have implemented it
Its not as well known as other software options, I wish they were more out there and better known
Why they chose it
"I felt this would have worked better for us, the board members chose different software altogether though"
Macy H.
Verified UserEntertainment · Self-Employed
Great CRM for Start Ups!
Overall it has been great and I love how responsive the team is and the continuous improvement.
- I love that the free version has the necessities that I need at this time starting my business
- Simple and easy to use, continuous improvements from the team
I wish there was an option for a 'virtual punch card' and/or a membership plan with a limited number of check-ins
Why they chose it
"Free version had functions that worked for my business and I like the responsiveness of the Raklet team."
Kemi B.
Verified UserInformation Technology and Services · Self-Employed
Sophisticated feel, better than most community sites
I think raklet is a great service. It has more value than other community sites. I would love if you advertise it more. But it does feel like it is for more sophisticated markets like corporates and not social environments. In total, I see raklet as a B2B community service and I like it.
- The structure of the community and the features give raklet a sophisticated look than popular community sites
- I also liked the access structure of the content which made it effective to my membership plans
- Hmm, I can't think of one
- I would have liked a better setup of the colours of text and headers
- It is a bit complex and I had to get support to help me do it
Aaron C.
Verified UserHospitality · 1001-5000 employees
Worth a Shot
The team has been super supportive and responsive to all the tickets i' ve submitted. The onboarding process has been helpful to gain understanding of the platform.
- I enjoy the user interface and how all my software needs are centralized
- Having admin permission is a major plus
- While the user interface is friendly, it could be less congested
- I would love to see recurring event added to the functionality
Popular Raklet Alternatives
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.