ReachMail
Review of ReachMail Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About ReachMail
ReachMail Screenshots
ReachMail Features
ReachMail Integrations
Customer Reviews
See why people love ReachMail
Murray N C.
Verified UserNon-Profit Organization Management · 1001-5000 employees
Great mass email application
We distribute emails to our 2500 Canadian members weekly.
- Reach Mail is easy to use and very inexpensive
- Online editor could be easier to use
- Sometimes the fonts don't transfer over from other apps
Switched From
Outlook could not handle 2500 addresses easily & Mailchimp was too expensive for this number of members.
Why they chose it
"Reach Mail was less expensive"
Lee F.
Verified UserOnline Media · Self-Employed
Cost effective and fairly easy to use
ReachMail has been useful in sending out and tracking enewsletters for more than five years for me.
- List management and clean-up is very helpful, as is the ease of importing new addresses as clients ask to be included
- Makes creating each email newsletter easy and consistent since you can duplicate the entire email and just re-do the new information
- The reporting feature is very helpful
- Sometimes the steps to take in creating a new campaign can be confusing, and there is no easy way to go back and correct typos etc
- in labels
- I dislike that some of the earliest campaigns are no longer accessible
Switched From
Too difficult to manage things.
Why they chose it
"Does what I need it to do in the most effective way at the best rate."
David C.
Verified UserPublishing · Self-Employed
Very good but room for improvement
I don't have business problems as such. I'm a writer selling and marketing books and I use a number of service providers. Reachmail is one of the better ones but could be much better.
- 5,000 subscribers (better than most of its competitors)
- The reporting and sending process is straightforward
- The site is basically good to use
- The list cleaning system is particularly useful
- It's always tricky to keep lists clean
- If the system had a way of recognising spam traps that may inadvertently appear it would be a major step forward
- Deleting the entire list of subscribers when desired is cumbersome
- You have to copy and create another list and fiddle around
- The WYSIWYG editor is not as good or sophisticated as some
- I'm using it now (taken a break to fill in this survey)
- I can't insert margins around photographs (you enter figures, try to do it and image vanishes)
- Boxes appear and you can't get rid of them
- A row of boxed symbols has now appeared which is new to me
- They just get in the way
- Take a leaf out of Mailchimp
- It's also hard to check and see if the autoresponder works
- It does, because a list is added to, but to amend it is not easy
- And it's impossible to actually SEE a form you already created
Verified Professional
Financial Services · 51-200 employees
ReachMail is a solid emailing platform
I will recommend this solution to our menagment and I want to use it in the future.
- I think it is easy and intuitive to compose the first email
- I like the ability to track and review data, like bounce statistics for my emailing campaigns
- The reporting part is working well in this application
- Tech savy and no-technical users can feel embraced by this solution
- I like the message builder with drag and drop option
- I think the template library could have newer, fresher designs
- We could also use more of best practices videos and tutorials to get the most out of this solution
Switched From
We were looking for the best solution to cover our specific needs, with the adjusted pricing for our usage.
Lisa M.
Verified UserNewspapers · Self-Employed
Orangevale View Review
I love ReachMail! It provides me a creative and informational way to reach out to those who support and contribute to our newspaper. Affordable and Great Customer Service.
Give me an afforable and creative way to connect with our newspaper's contributors; reporters, writers, advertisers, and community
- I did have a challenge with the clean sweep feature
- However, Customer Service was quick to assist and resolve
- Very satified
Switched From
I was unable to reach a person when I needed help
Shantelle B.
Verified UserInformation Services · 201-500 employees
Great platform for small businesses to get their messaging out
ReachMail provides our association with a user-friendly process for getting communications out to our members, and it had a great analytics system for us to monitor and identify who is engaged, and what content interests them.
Templates and user-friendly features make it possible for anyone to create great communication without any programming background
- I sometimes have difficulty with formatting text, and controlling the spacing details in the rows
- Perhaps this is a lack of training and expertise on my part - but that is a frustration for me
Switched From
We found that the YourMembership emails were difficult to create without a good background expertise in programming. (We still use YourMembership for our website platform - and ReachMail for most of our communications to members).
Angela v.
Verified UserMarketing and Advertising · Self-Employed
Have used ReachMail for years and will continue to do so.
A big fan! More affordable than similar products.
- Love how easy it is to use templates to create eye-catching newsletters
- I also love that I can easily clean up my mailing list regularly
- Not many cons
- I really enjoy using this software
Switched From
Too expensive, wanted a more affordable option.
Why they chose it
"Not as expensive, similar offerings."
Steve K.
Verified UserHealth, Wellness and Fitness · 2-10 employees
A Very Satisfied Customer (Medical Clinic)
Very positive! Love what they do and how they do it. Reachmail has always been responsive and good with explanations.
- Reachmail is easy to use and the features are clearly defined
- It is easy to edit your contact list and duplicate previous mailings to save you time creating new ones
- It really helps to be good at MS Word table structure
- It's also helpful to know some basic image formatting for justification and alignment
Francesca D.
Verified UserPublishing · Self-Employed
I can’t speak highly enough about ReachMail.
Verified reviewer
- These folks know what they’re doing
- My newsletter is the core of my marketing
- As the sole income for my household, my marketing has to be solid, so I’m not going to mess around with anything less than the best newsletter service
- Sending newsletters through ReachMail is easy, intuitive, and top of the line
- But if you do have a problem, customer support knows how to explain things to non-technical folks
- Customer support treat me like a princess
- They even added a feature to one page to remedy a problem I was having with that page
- They care about their customers
- ReachMail Features (or at least, these are the ones I know they have): WYSIWYG Email Editor, Template Management, Mobile Optimized Emails, Dynamic Content, Subscribe/Unsubscribe, Mailing List Management, Drip Campaigns, Auto-Responders, Image Library, A/B Testing, Customer Surveys, CAN SPAM Compliance, Reporting/Analytics
- No cons, they’re that good
- Anyone who’s dealt with mass mailings on a regular basis knows what a pain it can be
- I’m so grateful to ReachMail for making it easy for me instead
- Sure, sometimes they hit a bump because nothing is perfect, but they’re quick to take care of it, and don’t make excuses
Kristee B.
Verified UserNon-Profit Organization Management · 2-10 employees
Good service, great value
So far we've been pleased with being able to use their service to reach our members with important email information.
- We are a medium nonprofit company, and ReachMail is the most affordable solution for our company's mass emailing needs
- I shopped around other services and Reachmail beat their price by quite a lot
- Also when I have had questions there has always been a live person to talk to with prompt answers
- I still find it confusing when attaching documents to an email and using some of the templates
- I mainly just create my own but it would be nice to have some templates that have themes for holidays and the like already included
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This is very useful service. The company presents itself in a very professional manner.
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