RMH Store

Review of RMH Store Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About RMH Store

Retail Management Hero is a point of sale (POS) solution for small to midsize businesses and single-store operations in industries such as convenience, grocery, apparel, sporting goods, wine and spirits, gift and specialty. Both cloud-based and on-premise deployments are available. The solution offers features to manage all back office and POS activities. Retail Management Hero includes inventory management features such as loss prevention and detection, serial number tracking, accounts receivable and purchasing control. Users can design receipts, labels and over 300 reports with a built-in tool. The solution also offers support for gift cards and loyalty programs. Retail Management Hero includes an offline version for when the internet is unavailable. The solution can be used on tablets and touchscreens. It also offers integration with Nitrosell for hosted e-commerce.

RMH Store Screenshots

RMH Store Features

Features of RMH Store
Accounting Integration
Barcode/Ticket Scanning
Customer Accounts
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Gift Card Management
Inventory Management
Multi-Location

Customer Reviews

See why people love RMH Store

5 Star
60%
4 Star
20%
3 Star
0%
2 Star
10%
1 Star
10%
Byron A.

Byron A.

Verified User

Computer Software · 11-50 employees

Used weekly for less than 12 months
Dec 22, 2025

Excellent Cost - Benefit Retail Solution

My experience as a demonstration presenter have been excellent, very easy to show and explain all the features of the solution.

What they liked
  • Very User Friendly
  • Is more than a simple POS
  • Backoffice Integrated
  • Easy to Extend
  • Quick implementation
Room for improvement
  • Not Software as a service
  • Some companies do not have any infrastructure to host the database and need a full administrated solution

Paul F.

Verified User

Retail · 11-50 employees

Used daily for more than 2 years
Dec 22, 2025

RMH for Your Store

Excellent, love the reports, credit card processing module saved me tons of cash versus my previpus processor, Store associates really like the simple POS interface.

What they liked
  • Fully integrated Prdering Receiving, Sales, Physical Inventory and Reports
Room for improvement
  • Had to chnage from Quick Books, was a little nervous about the switch
  • My install team made me very comfortable with the switch
Switched From

End of like letter from Quickbooks. Looked at 5 different systems. RMH best fit my needs

Why they chose it

"Simple for my in house employees to run. Reporting was best in class. The Cloud POS apps can't match the report customization. Inexpensive credit card processing."

Doug V.

Verified User

Entertainment · 2-10 employees

Used daily for less than 12 months
Dec 22, 2025

THEY TOOK A 1980 TECHNOLOGY AND MADE IT INTO A 1990 UPGRADE

HORRIBLE AND NOT AN IMPROVEMENT OR UPGRADE.

What they liked
  • IT WAS LIKE THE OLD PROGRAM THEY STOPPED SUPPORTING
  • ARCHAIC
  • LACKING IMAGINATION AND NO FORWARD THINKING
Room for improvement
  • LOST QUICK ACCESS TO JOURNAL SEARCHES
  • I WOULD IMAGINE ANY PROGRAM BUILT BY A 3RD GRADER WOULD FUNCTION BETTER THAN THIS OLD PLATFORM
  • NOT A PROGRAM A RETAILER WOULD JUMP UP AND DOWN ABOUT
  • I BOUGHT IT
  • THERE WAS NO SUPPORT TO GET IT RUNNING IN MY STORE
  • 6 MONTHS LATER I FOUND SOMEONE WHO COULD HELP ME AND HE CALLED THEM TO GET UNDERSTANDING ABOUT HOW IT WORKED
  • $300
  • 00 LATER HE HAD IT RUNNING
  • NO SUPPORT
  • NO IMPROVEMENTS, LOST SOME EASY PARTS FROM OLD PROGRAM
  • DO NOT BUY THIS PRODUCT
  • FIND ANYTHING ELSE
  • DON'T WATE YOUR MONEY AND TIME
  • IT IS NOT WORTH IT

John K.

Verified User

Computer Software · 11-50 employees

Used daily for more than 2 years
Dec 22, 2025

RMH works for my business

Easy to use and train employees and staff

What they liked
  • Excellent customer support and easy transition
Room for improvement
  • Web integration options and mobilty features out of the box
Switched From

Local support and customer references provided to me

christine P.

Verified User

Health, Wellness and Fitness · 201-500 employees

Used daily for less than 2 years
Dec 22, 2025

volunteers

Verified reviewer

What they liked
  • Being a manager of a Hospital gift shop we have many volunteers ranging in age and experience
  • This system is easy to follow/use for our staff and employees
Room for improvement
  • This is coming from my volunteers that they feel it is more steps for the transaction
  • (In my opinion it is more streamlined and direct)
Switched From

Outdated and running slow and not updated for our payroll deduction process

George M.

Verified User

Computer Software · 11-50 employees

Used daily for more than 2 years
May 28, 2026

A Robust POS for SMB Retailers

Intuitive, all-encompassing, scalable solution, turning data into actionable insights for growth.

What they liked

Comprehensive, integrated solution offering real-time insights, adaptable to various retail needs

Room for improvement

RMH releases many features, which is inherently a great thing, however, regular updates and maintenance may present challenges, especially for businesses without a dedicated IT team

Switched From

It was the natural progression; RMH was designed for Microsoft RMS subscribers to migrate.

Why they chose it

"Price, user adoption (likeness to RMS) and database adaptability (portability of Microsoft RMS history)."

Derek P.

Verified User

Retail · 2-10 employees

Used daily for more than 2 years
May 28, 2026

Replaced Microsoft RMS

Great up grade from Microsoft RMS, get the right partner. Do not do or buy this with the intention of doing it all yourself. Find a good retail technology partner and you cannot go wrong.

What they liked
  • Nice new updated platform for RMS
  • Seamless transition from MS RMS to RMH
  • We dealt with the Irish Partner and these guys were very knowledgeable
  • We received an extensive demo, we received a project plan when we were moving
  • The new improved RMH, has many improved and new features, we were explicitly advised that it is NOT RMS so expect some changes
  • Inventory counts - much improved Mobility through additional add on - Very good Managing Debtors & creditors - It is done correctly in RMH Fast - easy to use and configure POS screen Great Partner for deployment and support Great roadmap for future development Multi store Multi Currency - this is especially important of you trade online for managing financials
  • Inexpensive compared to others e
  • g
  • Retail Pro, Cigid, LS Retail
Room for improvement
  • We miss the old RMH customer community - this however was managed by Microsoft
  • The Item card in back office needs more fields for data Reporting, while extensive as an accountant we could do with some year end reports, some that were available in RMS
Why they chose it

"Functionality, Migrate from RMS seamlessly, Partner selection, deployment options. Cost was good, options for SAAS or perpetual."

Luis T.

Verified User

Computer Software · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Easy and User Friendly

POS for any cashier is easy to use, as well as, manage the inventory and promotions.

What they liked
  • Easy to setup and user friendly, also makes it easy to keep track of the all store inventory
  • Simple and quick invoicing
Room for improvement

Not that many manuals and help screens to walk you thru some screens or different options

Switched From

Legacy.

Why they chose it

"Works much better with inventory and labeling. More user friendly."

Diana R.

Verified User

Retail · 11-50 employees

Used daily for less than 12 months
May 28, 2026

Huge regret to install RMH Central!

Once RMH Central was install ALL of our reports have been innaccurate, transactions are missing from Central, double upload! I am beyond frustrated that a product would be encouraged to be installed when there are so many known bugs! BIGGEST REGRET OF 2019 was installing RMH Central

What they liked
  • POS works well, albeit a couple of bugs
Room for improvement
  • RMH Central completely inaccurately reports our sales tax, tenders, and MISSING transactions
  • Can not PO from Central
  • Very frustrating for a multi-store environment
Switched From

RMS was no longer going to be supported. RMH will be compatible they said! NOT!

Jon P.

Verified User

Retail · 11-50 employees

Used daily for more than 2 years
May 28, 2026

RMH is a wonderful product

Verified reviewer

What they liked
  • RMH is a hands on product that is easy to understand
  • train others in and implement for your business
Room for improvement

My only nitpick would be the inability to create multiple of the same reports side by side without having to export the data

Write a Review

Share your experience to help others make better decisions.

(0/5 Stars)

Decision Context

Popular RMH Store Alternatives

Main Product
RMH Store
RMH Store
Overall Rating
Rating 4.2
Pricing
Pricing available upon request
Learn More
Alternative Product
Lightspeed Retail
Lightspeed Retail
Overall Rating
Rating 4.0
Pricing
Starting at $109.00 per month
Learn More
Alternative Product
Epos Now
Epos Now
Overall Rating
Rating 3.8
Pricing
Starting at $349.00 one time
Learn More
RMH Store

RMH Store

4.2
Pricing
Pricing available upon request
Visit Website

See what companies are saying about Software Advice

Great
Based on 619 reviews
Trustpilot
Professional Service

This is very useful service. The company presents itself in a very professional manner.

Ansuya, 1 hour ago

Subscription Successful!

You've been added to our newsletter.