Rock RMS
Review of Rock RMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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Customer Reviews
See why people love Rock RMS
Shawn R.
Verified UserReligious Institutions · 11-50 employees
RockRMS is the easiest to use, implement, and train on software I have ever used, period!
More people are using our Church Management System than ever. Ministry staff interact with it, and the data helps them to build relationships with people. Event Registration is enabling us to streamline the process of people signing up and not losing that data in the process Groups as a central tool (instead of just small groups) gives our teams a common tool that provides clear understanding or what smaller groupings of people look like. eRA is a revolutionary tool for our team. We've never had this level of insight into who is connected to our church We haven't even fully integrated our giving processes, and we're anxious to leverage Rock's abilities there, as it's WAY easier.
- The most valuable things about Rock to me: 1
- Rock is open AND extensible
- We no longer have to compromise on the way we manage our ministry
- The software can be configured to work with the way our ministry teams need
- 2
- Rock's community
- I'm continually thankful for Rock's community
- From Core developers working with and solicting the community on how to make the next version better, to the level of support we get from other churches, it's all top-notch
- We previously paid thousands of dollars per year for a lesser product with less support 3
- RockRMS' "Shop" has given us access to tools and ways to accomplish the 'fringe' needs that pop up in a supported way
- We can say 'yes' to the "Is it possible" question instead of "not with our software" 4
- RockRMS has documentation and real-world examples that work for someone on the administrative/management end, such as myself
- However, the documentation and examples are also approachable for my ministry and volunteer staff
The biggest hurdle that I (and my org) had to work to overcome was taking a more involved and invested approach to integrating and using the software in our ministry areas
Cameron A.
Verified UserReligious Institutions · 51-200 employees
Best decision we have made!
Verified reviewer
- The ability to receive both core updates from the development team of Rock RMS, as well as customise Rock RMS using the built in features, plus perform custom development ourselves if necessary
- Child Check-in was improved dramatically for us
- The community is amazing as well, with forums, ideas, chats, and recipes on how to set new features up using Rocks customisation features
- It takes a bit of extra work to set it up for countries outside of the USA
Switched From
Elvanto wasn't meeting our needs anymore and Tithely wasn't interested in helping to meet them.
Why they chose it
"Customisation abilities, as scalability for a growing church. Full access to our data."
Donna V.
Verified UserReligious Institutions · 2-10 employees
Rock RMS Review
Verified reviewer
- Overall the system was adequate for my daily operations
- The customer service was very difficult
David B.
Verified UserReligious Institutions · 51-200 employees
Amazing Community Centric System
Verified reviewer
- I love the community behind Rock
- You are never alone
- There is always someone in the community willing to step up and help at any moment
- There is nothing that I do not like
- RockRMS is not perfect but you can customize it based on your needs
Switched From
We needed all of our data to be in one place and usable beyond just collection.
Helen S.
Verified UserNon-Profit Organization Management · 11-50 employees
Endless possibilities!
While challenging, our overall experience has been great! Change is always difficult, much of our staff was not thrilled with learning a new system. However, a few years in now and they hardly remember what we had before! I have learned and developed my skills personally because of Rock.
- I like the customization possibilities of Rock
- It has been such a gift to our ministries to be able to have tools that work the way we need them to
- The degree of difficulty involved to customize and build new things
- However, this has challenged me to learn
Lilly D.
Verified UserFacilities Services · 11-50 employees
Hospitality Coordinator
With my years on staff at Manna Church Rock RMS has always been super helpful for many different things we do. Every lane at Manna uses Rock RMS in some way or another!
- Easy to use
- For example viewing weekly attends, finding people by name or phone
- Right now we are having a hard time with Room management with it not being up and running yet
- We are still having to use an old form we do not like and are hoping it will be on Rock RMS within this year
Rachel B.
Verified UserReligious Institutions · 51-200 employees
Great Product. Amazing Community.
Overall I love Rock. It's a great product with a lot of abilities. The community is great and gives so many amazing ideas.
The ability to customize just about anything and really make it work for our church
- It can be hard to navigate and the documentation is often very lacking
Josh C.
Verified UserNon-Profit Organization Management · 2-10 employees
Leave expensive ChMS systems
Verified reviewer
- Have you ever thought it was weird that a private hedge-fund bought both Fellowship One and Shelby and created a quiet monopoly in the ChMS market
- Rock is the free, open-source rebellion against monopoly higher prices and lower service for church software
- With Rock you have a church database system that allows you to automate ministry workflows and view ministry reports
- Want to see "Show me everyone who's attended twice, who's not in a small group, who lives within 2 miles of an open small group"
- And then you can put that into a list to send an email to them, or make a list for a pastor to call
- The best part of Rock is how easy it is to get help and support in the community slack chat
- Rock users hang out there all day and answer each other's questions
- You install Rock on your own server
- 1-click, handled-for-you hosting has not arrived yet (2018-10-18)
- (But it may have by the time you read this) Going from "I'm interested" to "we are setup and running" is the hardest part
- You'll probably need a tech-savvy person at your church OR work with a Rock Partner (professional consultants)
- One common path is take advantage of Microsoft's $3,000 non-profit credits to host on their Azure cloud hosting
- So if between saving the money you'd spend on your current ChMS and having effectively free hosting on Azure, there's a big incentive/budget to get yourself over the "we are now setup" hurdle
Chris M.
Verified UserReligious Institutions · 201-500 employees
Fully featured, incredibly customizable, and a pleasure to work on
I have heard from many of the church staff from different ministries that they genuinely enjoy using Rock, and it saved us from using multiple different systems with separate, redundant databases of our congregants. Everyone's jobs are made easier with Rock. The community is incredible and the core development team works closely with us to make sure that any changes we're making are the best they can be for us and for the community. It's an absolute pleasure working with Rock.
- Although I am a developer that has made many customizations to the software, I am consistently impressed with how well-designed all of the features are, and how many of them there are
- A church could do incredible things with this software without employing a developer
- But when we do choose to customize or build new features, Rock makes this process incredibly easy compared to other systems I have worked on
- New versions are released all the time with a plethora of new features
- Just when you think Rock couldn't possibly do any more for your church, they announce a new version with things you never knew you wanted but now must have
- Anything I could mention here would be nitpicking
Brandi M.
Verified UserReligious Institutions · 201-500 employees
An awesome relationship management system for any size church
We were on Arena and migrated to Rock v7.3. Before go live we did a huge amount of planning, process redesign with the inidivual ministries as well as training everyone. Once we went live, we had probably the best softwear launch ever in my 20 years of managing software releases. We launched to 9 campuses across kids, students, volunteer check-in, events, connects, groups, and next step registrations, integration with Pushpay and Secure Give, email and text to workflow etc. We are getting ready to deploy 7.4 next week and will start testing v8. We are super excited to start utilizing content channels to basically replace our website and have partnered with a group of churches to build a mobile app completely open source with Rock as the back end. Our mission is to impact our world with the love and message of Jesus Christ to everyone, everyday, everywhere. Rock helps us to use technology to do that!
- Rock is so powerful right out of the box but because it is open source, intuitive, and there is huge support community that comes with it
- Rock has completely transformed our IT department
- We can quickly delivery small, medium and large asks from all areas of ministry
- This in turn is changing how the ministries are looking at processes in general and they can see results
- Truthfully there aren’t really cons, the folks at Spark are awesome in helping us to customize where needed on the more complex functions and where it make sense they actually add the functionality to core product
- They are growing and so is the community of Rock developers
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