Salesmate
Review of Salesmate Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Salesmate
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Salesmate Features
Salesmate Integrations
Customer Reviews
See why people love Salesmate
Manikyala D.
Verified UserInformation Technology and Services · 501-1000 employees
One Stop Solution for Organizing your Sales Process
Overall, I am satisfied customer and happy to recommend this tool for an organization. I would recommend people to see the demo of this tool - Then only people can understand how it benefits their organizations. By the way, this tool is also comes at a very good pricing to compare other costly tools outside.
- Frankly, speaking as an administrator of the tool and as a user of the tool - It gave me complete control of all my admin activities, for each and every thing - I don't have to ping the Salesmate
- io support team as it easy to understand and everything is detailed and shared in the knowledge center
- As a user of the tool, I feel immensely happy as it allowed me to automate my regular work
- Highly recommend this tool for any of the organization
What i feel is they should allow the tool to get integrated with Skype and ZoomInfo or third party databases for contact building
Switched From
We were lacking on the reports and dashboard customizations. Everything needs to manually feeded into the system.
Why they chose it
"Beacuse of its intuitive dashboards, easily customizable reports, easy navigation, easy updating daily activities and the kind of automation it has related to Email Campaigning, Email Tracking, Sequences that you can automate. Overall - It gives you a 360 degrees view - Omni-Channel kind of an experience with all the information that you need in a single page."
Giancarlo A.
Verified UserReal Estate · Self-Employed
BEST CRM!!!!
Absolutely love Salesmate! This is my fourth CRM, and I’ve tried at least six others. After extensive research and using various options through my real estate company, I can confidently say that Salesmate stands out. First and foremost, the price point is unbeatable. On top of that, their customer service is truly exceptional. Whenever I encountered an issue I couldn’t resolve, their support team was quick to help and provided effective solutions. The platform is perfectly laid out and includes every feature I could think of. They offer numerous workarounds to help you save money. For instance, if you're hesitant to commit to automations, they provide alternative options. If you’re not satisfied with the dialer, they suggest several other companies you can integrate with. Salesmate's platform is open and flexible, featuring all the necessary APIs and Zapier integrations. I can't praise this product enough! The willingness to train users is also a huge plus. Overall, Salesmate has exceeded my expectations, and I highly recommend it to anyone in need of a robust CRM solution.
- I love it so I cant say anything bad at all
Switched From
All other crms were inferior. This is the best
David B.
Verified UserComputer & Network Security · 2-10 employees
Looks great, runs horrible, no support
It started off looking like a strong tool, I even signed up to be a partner. But the partner system is a total joke, no support, no email replies, nothing at all. Then you start getting into using the system. It is not designed for a heavy user at all. The ticketing system is not even close to production ready, they video and tools they offer for training have been made redundant and no longer offered but they do not tell you that until you waste an hour on support for them to say oh yeah that was phased out but we never updated the docs. Then when you run into issues, they tell you one thing but even though its in the text chat they refuse to honor what they said making you pull your hair out. IF YOU EVER consider this please run. Its not ready for prime time.
Very little, it looked promising but half the tools do not function at a bare minimum
- Support, and follow up
- It took hours for one simple issue because they refuse to answer emails and make you use live chat with people that do not understand the issues
Switched From
Looking for something better with a few more features for automation
Why they chose it
"It looked prettier on the outside, but boy was I wrong."
Luca F.
Verified UserInformation Technology and Services · 11-50 employees
Easy of use to have a clear Sales Process
We implemented Salesmate to track the Sales process (from lead to order) and to have a good overview of all opportunities in the team. It was easy to adopt and we have been using it for more than 2 years with success.
Salesmate is really easy to use: plain and simple Opportunity and Lead management
- Need to improve in all marteting activity and marketing automation
Switched From
Salesmate is easier and user experience is much better
Why they chose it
"Salesmate was cheaper, easier and better fitting our needs (which were concentrated in the sales process)"
Michael G.
Verified UserFood Production · 51-200 employees
Salesmate Review - Michael
Salesmate greatly benefits a sales team by streamlining sales processes and enhancing overall productivity. Its intuitive platform offers a range of tools, including lead management, sales automation, and detailed analytics, which help sales professionals focus on closing deals rather than administrative tasks. The automation features save valuable time, while the insights provided by analytics help in making informed decisions and strategising effectively. Additionally, the seamless integration capabilities ensure that all sales activities are organized and accessible in one place, ultimately leading to improved efficiency and higher sales performance.
- I've had the pleasure of working with Salesmate for our business needs, and I couldn't be more impressed with their services
- Their platform is intuitive and user-friendly, making it easy to manage our operations efficiently
- What truly sets Salesmate apart, though, is their exceptional support team
- The business representatives have been consistently professional, responsive, and genuinely invested in our success
- Salesmate has significantly benefited our sales team by streamlining our processes and providing valuable insights that have boosted our productivity and sales performance
- The tools and features available have empowered our team to work more effectively, manage leads better, and close deals faster
- The automation and analytics provided by Salesmate have allowed our sales team to focus on selling, while reducing administrative tasks
- Every interaction with their support team has been positive, and their expertise and dedication have played a crucial role in our smooth experience
- I highly recommend Salesmate to any business looking for top-notch service, support, and a positive impact on their sales operations
- Nothing So Far
- Great Platform For Any Sales Team
Switched From
Ease Of Use and Support From Salesmate Team.
Steve T.
Verified UserMarketing and Advertising · 11-50 employees
After trying EVERY CRM I could find on Google THIS IS IT!
Amazing. Simply awesome. All I needed was a CRM that could 1. Send and receive emails in 2. Contact new leads from 3. Track email opens 4. Have a pipeline tracking feature 5. Have a way to create tasks 6. Allow me to use my signature. Those aren't crazy requests I don't think but out of allllllll the CRM's I tried they all either wanted way too much money for 1 of those features or didnt do them right. Ill say more about this in the next section.
- I tried literally every CRM I could find on Google and nothing worked until I found Salesmate
- I'm honestly struggling to write this review only because I keep rambling on about features I love that it gets way too long
- Bottom line for me is this just works
- It's so easy to use, easy to set up, every feature works (which may sound weird but I have had at least 10 other CRM's that features didn't work right or I had to do some kind of workaround to have a basic email workflow), the layout is fantastic, the mobile app works great, the price is good - I can't fault this
- And when I say I tried every other CRM I could find, I mean it
- I didn't try Salesmate sooner because I couldn't find it sooner
- I can't recommend Salesmate enough and again - I have tried SO MANY other CRM's including Hubspot, Zendesk Sell, Nutshell, Pipedrive, Keep, Salesforce, Monday
- com, ClickUp, Airtable, the list goes on and on and on
- This is honestly the best
- Just sign up for Salesmate
- If you are still reading, just do it
- The only thing I can say is within the deals page when you click on a deal I wish that was laid out a little better
- But I am truly nitpicking here
- You can work everything just fine, I have had no issues, it's so easy to keep track of everything, I just wish this one page was a little easier but in my opinion that is not a reason to avoid this platform
- Again, just sign up
- I love everything about this platform
- I will say, I haven't experienced the customer service yet but there is a chat icon right at the top of the screen and already that is better than a lot of other CRM's I've tried
Switched From
I was using Hubspot pretty exclusively and honestly they were great until I had issues. Then it went up in flames. My emails started going to spam whenever I sent them from Hubspot (not anywhere else). After finding 5 different forum threads about this and talking with 3 different reps at Hubspot I got nowhere. So I had to switch. And I am SO happy I did. Hubspot was great and the fact it was free was awesome but the second I needed help it became a nightmare and I had to then transfer alllllll my data from years of work over to a new platform (still doing that...). So I highly recommend just starting with a great platform like Salesmate and growing into that.
Why they chose it
"This actually wouldn't let me pick all the CRM's I tried because I tried so many. The biggest issues I ran into with all of these other platforms were things like, 1. Not being able to use a custom email signature 2. Email open trackers and reporting going crazy saying the email was opened twice when it wasnt even opened once 3. Not being able to reply to an email within the CRM (that was pretty common....) 4. Being WAY too expensive for simple features 5. Terrible support 6. Really hard to use and navigate UI's 7. Weird workarounds just to email a lead 8. Not being able to say where the lead came from (pretty important for me when working with a lot of different lead sources) 9. Technical problems. I could keep going but that is all I could think of right now. Salesmate does everything and does it well for a very good price."
Paul P.
Verified UserLogistics and Supply Chain · 51-200 employees
Just gets it done!
The pipeline is adequate for our needs and helps keep things organized and visible. By far the single biggest feature is the email tracking. We are starting new website and marketing campaigns and to see who opened your email, clicked on your link to your website is very valuable to understanding our reach and exposure, etc. In addition, to be able to quickly log a task to help keep organized all on a single page view, really helpful tool. Thank you again SALESMATE!
- The ease of use, features for what I need it to do and the support when im stuck or need alittle help, their right there every time and quickly via Chat, love it
- Im not a "write a review guy" but these guys and this product is becoming so valuable to my company and our selling efforts-easy 5 STARS
- Well done and thank you, rarely do you find a product that gives you back more than what you need and expected
- It took alittle time to get comfortable, but really, that was days (maybe hours) and not a hard process
- just familiarity as with anything new, so not much to complain about
Switched From
In fairness, I used Zoho CRM in my previous company, and i just found it to be too much, too clunky to move from screen to screen. Salesmate keeps all your info on an individual on one page!
Arad R.
Verified UserMarketing and Advertising · Self-Employed
fficient, All-in-One CRM That Boosts Productivity and Team Collaboration
My overall experience with Salesmate has been excellent. It’s a reliable, feature-rich CRM that has streamlined our sales and marketing workflows. From tracking leads to automating follow-ups and keeping our team organized, it’s made a huge difference in productivity. The customer support is responsive and genuinely helpful, which adds even more value.
- What I liked most about Salesmate is how seamlessly it combines CRM tools with built-in calling, texting, and email features
- Having everything in one place saves so much time and eliminates the need to juggle between different platforms
- The automations are also incredibly helpful for scaling outreach efficiently
- What I liked least about Salesmate was the process of connecting Namecheap for domain verification—it was a bit confusing and not as straightforward as I hoped
- It took some extra time and digging through help docs to get it working properly, which could be streamlined for a smoother experience
Olivia W.
Verified UserMarketing and Advertising · 2-10 employees
Best CRM ever!
Incredible. From day one, they’ve been available to help with setup and navigation and the payment questions. Really pleased with both the service and the platform itself. Very well designed!
- It’s a toss up between the application and Salesmate’s exceptional customer care
- It is evident how much thought has been put into the functions offered
- I’ve used other CRM’s and this one beats ALL
- I haven’t experienced any issues to speak of yet
- I’m very pleased with the streamlined functionality
Bryan H.
Verified UserMarketing and Advertising · Self-Employed
Only CRM is think I'll ever use
This has been my only experience working with a CRM, but from what I've heard about other options, Salesmate is by far the best and most affordable option. And you can't beat the customer service- these guys are truly here to help you succeed and go above and beyond what is required of them to make that happen.
The customer service is so good with Salesmate, the price is very reasonable and affordable, and this system has so much to offer to take control of everything you need to do with your business to keep in organized and automated
- The only thing I don't like is that I haven't spent enough time truly learning everything it has to offer- which is not a knock on Salesmate
- I need to get better and more familiar with the Smart Flows and automating actions
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