SalesOutlook CRM

Review of SalesOutlook CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About SalesOutlook CRM

SalesOutlook CRM is a comprehensive customer relationship management (CRM) and email marketing system that embeds into Microsoft Outlook. Our Outlook CRM automatically syncs all customer data at one place. All files and email correspondence are saved to the contact's profile, and because SalesOutlook CRM depends on Microsoft Outlook, there is no need for a dedicated MS-SQL server database. SalesOutlook Outlook CRM's intuitive interface provides a host of features that optimize the user experience. Contacts can be dragged and dropped into different lead categories, such as 'opportunity' or 'customer inquiry' directly from the email interface. By right-clicking on a customer name, users can access contact information, providing instant visibility into all the necessary information related to any particular buyer. The Outlook CRM is a specialized system that builds upon a frequently used email medium to create a CRM that will optimize user efficiency and boost customer satisfaction.

SalesOutlook CRM Screenshots

SalesOutlook CRM Features

Features of SalesOutlook CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management

SalesOutlook CRM Integrations

LinkedIn for Business logo
LinkedIn for Business
Microsoft 365 logo
Microsoft 365
Microsoft Excel logo
Microsoft Excel
Microsoft Word logo
Microsoft Word
Microsoft Outlook logo
Microsoft Outlook
CRD Crystal Reports Automation logo
CRD Crystal Reports Automation

Customer Reviews

See why people love SalesOutlook CRM

5 Star
70%
4 Star
20%
3 Star
10%
2 Star
0%
1 Star
0%
Patrice C.

Patrice C.

Verified User

Insurance · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

OUTLOOK CRM WITH SALES

Overall my experience using this platform is that it keeps me organized with my emails, and contacts, tasks, sales deals. I especially like the fact that you can organize folders to keep mointor on the company’s and customer that is used for your sales for the organization.

What they liked
  • What I liked most about Sales Outlook is great for your business communication tool for the beginning of the day and the end of the day
  • It has so many advanced features to keep you organized
  • For example, calendar, and being able to mointor your sales performance for the business that you are prospecting for
  • Your able to track customers data and forecast activity throughout the day, weekly and monthly
  • This great added feature because this will lead to improved sales and activity and happy customers
  • The Sales outlook allows you to track sales productivity on a day to day basis
  • Great tool to use
Room for improvement

What I like least is that needs to be more automation features but overtime I am sure it will improve generally

Brandon F.

Verified User

Arts and Crafts · 2-10 employees

Used daily for less than 2 years
Dec 22, 2025

daily user

SalesOutlook CRM has boosted our team's productivity and client engagement. It's reliable, easy to use, and perfect for Outlook-centric workflows. Just wish the mobile app was more robust.

What they liked
  • SalesOutlook CRM streamlined our entire sales process
  • The Outlook integration is seamless, making it easy to track emails, schedule follow-ups, and manage contacts without switching platforms
  • Reporting tools are intuitive and customizable
Room for improvement
  • The interface could use a refresh—it feels a bit dated compared to newer CRMs
  • Limited customization for reports
Switched From

Salesforce Sales Cloud Why switch: Offers advanced customization, AI-powered insights, and a vast ecosystem of integrations. Ideal for scaling businesses that need deep analytics and automation.

Mariah L.

Verified User

Non-Profit Organization Management · 2-10 employees

Used weekly for free trial
Dec 22, 2025

SalesOutlook

As far as my overall experience with salesoutlook CRM was pretty enjoyable it was easy to use and navigate. Great for employees

What they liked
  • I thought that the software or website itself was smooth
  • It seemed easy to navigate without glitches
Room for improvement

I think that there was a lot of information squeezed together and could have been spread out a little more

Verified Professional

Computer Software · 51-200 employees

Used weekly for less than 6 months
Dec 22, 2025

Seamless CRM Integration Within Outlook

My overall experience with SalesOutlook CRM has been positive. It’s a cost-effective solution that works seamlessly with Outlook, making it easy to learn and adopt. I found it especially useful for sales management, reporting, and email marketing, since everything is connected in one place. While it may lack some of the advanced customization and modern UI of larger CRMs, it delivers reliable performance, strong security, and solid value for small to mid-sized teams that rely heavily on Outlook.

What they liked
  • I really liked how SalesOutlook CRM combines Outlook with CRM features in a simple, cost-effective way
  • From a value for money perspective, it’s affordable compared to many other CRMs while still offering solid functionality
  • In terms of security, integration with Outlook and Exchange provides enterprise-level data protection
Room for improvement

What I liked least about SalesOutlook CRM is that because it is so tightly tied to Outlook, it can feel limiting if your team uses other email platforms or tools

Switched From

I made the switch because I wanted a CRM that worked directly within Outlook, eliminating the need to constantly switch between multiple platforms. SalesOutlook CRM offered a simpler learning curve, better value for money, and strong email marketing and sales tracking features compared to my previous tool. It gave me a more streamlined workflow and improved overall productivity.

Verified Professional

Sports · 201-500 employees

Used daily for less than 12 months
Dec 22, 2025

If you use Outlook, its great!

SalesOutlook CRM worked well for our team that lives in Outlook and wanted CRM features without a full reset. If you’re already Outlook‑centric it’s a smart fit; if you need advanced CRM features you might outgrow it.

What they liked
  • I liked how it sits right inside Outlook so our team didn’t have to switch apps and all our emails, contacts and tasks felt connected
  • The reporting and pipeline tracking got us more visibility without a lot of extra training
Room for improvement
  • I didn’t like that the interface felt a little outdated and the mobile experience wasn’t as smooth as desktop
  • Some customization and modern CRM features felt missing compared to bigger competitors

Mark B.

Verified User

Insurance · 2-10 employees

Used daily for free trial
May 28, 2026

SalesOutlook CRM a great tool for people using Outlook.

Verified reviewer

What they liked
  • SalesOutlook CRM seems like a good Value for Money and if you are accustomed to using Outlook email the Learning Curve is not too difficult to set up and use
  • It's built with good Security and is excellent with Sales Reporting tool and keeping Sales Management in order and also has good Email Marketing tools
Room for improvement
  • * Limited customization: Not suitable for businesses with complex or highly customized sales processes
  • * Fewer integrations: Integrations are mostly limited to the Microsoft environment, which can be a drawback for companies using other systems
  • * Less robust mobile app: The mobile experience is generally functional but less powerful than dedicated mobile apps from competitors
  • * Basic reporting: While sufficient for weekly check-ins, the reporting capabilities are not as advanced as those of larger competitors

Mohammad Pervaiz A.

Verified User

Animation · 11-50 employees

Used daily for less than 12 months
May 28, 2026

Evaluation and Effectiveness of CRM Software [Specify the Name].

A holistic, data-driven approach to building and maintaining relationships with customers by personalizing interactions. Helps businesses and manage all interactions and data related to customers.

What they liked

It improves customer satisfaction, communication, retention, sales, and marketing by using personalization and data insights

Room for improvement

Its acceleration reduces the image quality, typically sacrificing some temporal and spatial resolution

Mark R.

Verified User

Real Estate · 11-50 employees

Used daily for less than 6 months
May 28, 2026

A highly functional must have for your team

It integrates well with other programs increasing its usefulness and efficiency so that you can feel committed to using it on a daily basis.

What they liked

Simple learning curve gets you up and running quickly and the results are so helpful in managing your prospects

Room for improvement
  • That we did not start using it soon enough
  • It is a cost effective program and we assumed early on that it would be expensive like Salesforce
Kennedy T.

Kennedy T.

Verified User

Media Production · 2-10 employees

Used monthly for less than 6 months
May 28, 2026

Streamlined CRM with Great Organization Tools

Sales Outlook CRM helped me stay organized and keep client communication consistent. It’s a dependable solution for teams that rely heavily on Outlook and want their CRM tightly integrated. With a few UI and automation updates, it could be even more competitive.

What they liked
  • Sales Outlook CRM keeps everything in one place — emails, contacts, tasks, and deals — so I never lose track of customer interactions
  • I liked how it integrates smoothly with Outlook, making it feel like a natural extension of my daily workflow
  • The search and categorization tools made it easy to find exactly what I needed
  • especially useful for staying on top of deals
Room for improvement

The interface could use a modern refresh, and a few automation features felt a little basic compared to newer CRMs

joyelle s.

Verified User

Accounting · 2-10 employees

Used weekly for less than 12 months
May 28, 2026

overall good product

Verified reviewer

What they liked

Its ability to file emails is a nice feature it has some great marketing templates too if need those

Room for improvement

Not too much to say here it really is a good product maybe a little outdated on the use of crystal reporting still

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