SendPulse

Review of SendPulse Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About SendPulse

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: bulk email and SMS service; sales pipeline automation; transactional emails; Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; web push notification service; website builder; live chat builder; CRM system; online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enablin...

SendPulse Screenshots

SendPulse Features

Features of SendPulse
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management

SendPulse Integrations

Zapier logo
Zapier
WordPress logo
WordPress
Google Analytics 360 logo
Google Analytics 360
Bitrix24 logo
Bitrix24
Drupal logo
Drupal
Highrise logo
Highrise

Customer Reviews

See why people love SendPulse

5 Star
70%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
10%
Piyush J.

Piyush J.

Verified User

Cosmetics · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

The best Whatsapp Chatbot Service Provider

Verified reviewer

What they liked
  • It's whatsapp chatbot service is very usefull for me
  • It increases my business as I implemented it's API with my CRM & now It worth me
Room for improvement

for Sendpulse We don't think any cons but one more thing they should improve is to give some whatsapp hatbot template for catalogs

Melissa A.

Verified User

Marketing and Advertising · 2-10 employees

Used daily for less than 2 years
Dec 22, 2025

SendPulse is the best email marketing tool we've found!

We are very happy with SendPulse, and so are our clients. There are fantastic features that are constantly being rolled out, that are easy to use and the reporting is very insightful.

What they liked
  • As an agency, we love the pricing, flexible features, and innovative updates
  • The support is top-notch and very swift
Room for improvement

Sometimes we lose work if we don't save periodically, but it's gotten better and wee can trick it if we log in, in another window

Switched From

Pricing and features. Sendpulse is much more robust.

Why they chose it

"It was priced more competitively and offered many more features that were important to us."

nitin G.

Verified User

Design · 2-10 employees

Used daily for free trial
Dec 22, 2025

Connect WhatsApp Business Account

Verified reviewer

Room for improvement
  • I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo is not good because it says to call or email but no call or email comes and when I log in and go for support it says no one
  • It is a new person and it is difficult for him to explain everything from that point of view and he does not know how to write an email to anyone
  • I have wasted a lot of time because there are other platforms that provide better service than you are doing

Shimi B.

Verified User

Music · 2-10 employees

Used daily for less than 12 months
Dec 22, 2025

what I like in SendPulse + what can be improved

nice - and I whould recommand others. I use it everyday, It could be nice if the search feature in CONVERSATIONS would include quering the messages content and not only contact names \ phones.

What they liked
  • Stabillity - espacially compared to meta API
  • makes the Whatsapp connection so easy and it means a lot
Room for improvement
  • Speed, slow loading, and the fact that I don't recieve notifications by email when there is an issue (for example: chatGPT API bad responses)
  • in addition, a strong intuitive unique contact list, with manual editing options, which will be available in all SendPulse departments will be easier to understand
Why they chose it

"a local company signed me up and did the first service for pay, icouldnt be happier"

Izuhunwa A.

Verified User

Professional Training & Coaching · Self-Employed

Used weekly for less than 2 years
Dec 22, 2025

Simple and user friendly marketing automation platform

As a solopreneur, I've enjoyed using the platform for almost 2 years sending out newsletters to my community. The tool is fairly easy to navigate and customer service agents are quick to respond and handle any issues I have.

What they liked
  • I like being able to customise email templates with ease, so that I can reuse them subsequently
  • The options and drag-and-drop features make my work efficient
Room for improvement
  • I don't like the restrictions in some aspects of the email creation interface
  • Like not being able to put in the customer's name or an emoji in the preheader section of the email, only in the subject line
  • Also, the words for the preheader when resending the email to subscribers who didn't open the initial email cannot be edited
Switched From

Features and value for money were the major reasons.

Calen C.

Verified User

Computer Software · 2-10 employees

Used daily for less than 6 months
May 28, 2026

love it, one of the best automation tools

its been a good experience so far, everything is working well. the loading is a bit slow and can be faster

What they liked
  • super easy to use after a while
  • i think that the tours are good and i think that the multiple tools are such a great feature
Room for improvement
  • can be a bit more user friendly and need to be able to customize standard triggers
  • its a great platform for beginners
Why they chose it

"cheaper and easier to start up with, much more user friendly"

lahoucine o.

Verified User

Accounting · Self-Employed

Used daily for less than 12 months
May 28, 2026

"Reliable All-in-One Marketing Tool for Growing Businesses

Overall, SendPulse is a solid platform with useful features like email automation, SMS, and chatbots. It’s easy to use and budget-friendly, though some advanced tools can be tricky to master. A good choice for small to mid-sized businesses

What they liked

Easy to use, multi-channel features, and good automation tools and Intuitive interface and user-friendly design

Room for improvement
  • - Limited template customization
  • - UI can feel outdated at times
  • - Automation setup is a bit complex
  • - Slow loading occasionally
  • - Limited chatbot functionality

Oyeniran S.

Verified User

E-Learning · Self-Employed

Used weekly for more than 2 years
May 28, 2026

The Best Email Marketing Company

SendPulse to me remains the best EM service due to their SME support. Because, they've been helping small businesses for long years.

What they liked
  • Helping small business like me rise from bottom through free packages like automation, others
  • Not available anywhere
  • This makes SendPulse stands out entirely
Room for improvement
  • Reducing free list from 2,500 to 500 at a time
  • At least, down to 1,000 list is ok in the 1st cut to keep helping small business like mine rise from bottom
  • Examine your decision
  • It stopped me unexpectedly
Switched From

SendPulse helped more to rise from bottom

Gift M.

Verified User

Education Management · 11-50 employees

Used weekly for less than 12 months
May 28, 2026

One Tool, Every Purpose—SendPulse Delivers

My experience has been smooth and empowering. It’s become a central tool for everything I do—running Apostolic Voice University, sending out devotional emails, managing volunteers, and even communicating through WhatsApp with people across countries. It saves me time, keeps things organized, and helps me reach more people in less time. It’s like having a full communication team in one platform.

What they liked
  • Honestly, what I liked most is how versatile SendPulse is
  • Whether it’s email, WhatsApp, landing pages, or automation—it brings everything together under one roof
  • The interface is easy to use, even for someone juggling a lot of responsibilities
  • I love that I can manage campaigns for our university, ministry, foundation, and training programs all in one place without needing different platforms
Room for improvement
  • There’s always room to grow
  • Some advanced features take a bit of learning, and I wish there were more creative templates for emails
  • A few parts of the platform can feel technical at first, but once you get the hang of it, it flows

Abdelrahman A.

Verified User

Alternative Medicine · Self-Employed

Used daily for less than 6 months
May 28, 2026

A Reliable and Easy-to-Use Marketing Tool

my email marketing efficiently and saved me a lot of time with automation. The customer support was responsive whenever I needed help.

What they liked
  • I liked the user-friendly interface and the variety of tools available, especially the email automation feature
  • It made it easy to create campaigns and track performance
  • The chatbot builder was also very helpful for engaging with customers automatically
Room for improvement
  • Sometimes the platform can be a bit slow, especially when working with larger contact lists
  • Also, the pricing for higher-tier plans can be expensive for small businesses

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