Senior Living Core Platform

Review of Senior Living Core Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Senior Living Core Platform

PointClickCare's cloud-based platform gives you the tools to help you meet the increasing expectations of residents and their families, engage your staff in an impactful way, and have the right insights to make the best decisions for your community. PointClickCare built the market-leading senior care EHR in North America, making us a trusted partner uniquely positioned to help senior living communities advance total wellness coordination and participate in value-based care. Enhance the Resident Lifestyle: Recognize the earliest indications that a resident's needs have changed and proactively respond through our real-time service coordination. Our EHR supports your community in helping residents maintain the highest possible level of wellness, enhancing their lifestyle and extending their length of stay. Engage and Empower the Best Talent: Provide intuitive tools that empower staff through speed, confidence, and connection. Our easy-to-use mobile app provides staff a view of the residents under their care and allows them to document activities of daily living in 30 seconds or less. Getting time back to create more meaningful moments with residents is what keeps staff engaged. L...

Senior Living Core Platform Screenshots

Senior Living Core Platform Features

Features of Senior Living Core Platform
Assessment Management
Charting
Communication Management
Compliance Management
Document Management
Incident Management
Meal/Nutrition Management
Medication History
Point of Care System
Reporting & Statistics

Senior Living Core Platform Integrations

WelcomeHome logo
WelcomeHome

Customer Reviews

See why people love Senior Living Core Platform

5 Star
50%
4 Star
40%
3 Star
10%
2 Star
0%
1 Star
0%
Elizabeth C.

Elizabeth C.

Verified User

Hospital & Health Care · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

Very user friendly, easy to modify when needed

Verified reviewer

What they liked
  • I like that the program is easy to navigate and that the team was there to meet our needs
  • We were able to modify our own assessment forms fairly easily and have our intake forms modified to make things easier/quicker to read
  • All we had to do was ask and the worst they could do was say no
Room for improvement
  • Compared to our last platform, this one does not have many cons
  • There is nothing major that I can think of at the moment

Jacqueline L.

Verified User

Hospital & Health Care · 10000+ employees

Used daily for more than 2 years
Dec 22, 2025

Nerdy Nurse review of PCC

Overall my experience with the senior living platform has been satisfactory. There are many things that I would like to see changed and updated however I understand why there is so much delay with making these changes.

What they liked
  • The Customer Support (TAM) team and Self Help Guides
  • I am very much a person that wants the information so I can take care of things myself to meet the expectations of my employer
  • PCC makes most of this information available to me in the self help but the TAM team is able to provide the rest
Room for improvement
  • The disconnect between systems
  • Example the eMAR portion not communicating with the other tabs within PCC such as Immunizations not being added to the Immunization tab once administered in the eMAR
  • 2nd example
  • Medical professionals having to be set up in each facility instead of at the EMC level and then assigned to the facilities they are covering
Switched From

The switch was made to PCC as PCC has proven to be more consistent and reliable overall. The majority of our facilities were on PCC with a dozen on the other system. The facilities that were on the other system experienced far more outages and connection issues than the facilities with PCC.

George N.

Verified User

Hospital & Health Care · 1001-5000 employees

Used daily for less than 2 years
Dec 22, 2025

My review

Verified reviewer

What they liked
  • integration with lab, and pharmacy for easier workflow
Room for improvement
  • workflow and layout are not user friendly
  • Aesthetically unpleasant for the eye

Robin H.

Verified User

Hospital & Health Care · 501-1000 employees

Used daily for less than 2 years
Dec 22, 2025

Overall, Great Product

Overall, bugs and issues are fixed faster than other platforms I have managed. Majority of staff is very helpful and management does make sure that you are heard and appreciated.

What they liked
  • The user interface is easy to navigate
  • The updates are in real time, so no need to wait until the next day for updates
  • The customer support portal is very helpful for searching on "how to"
Room for improvement
  • When submitting a ticket for customer support - it's not consistent with help
  • There are times you will get a response in a few hours, and sometimes days to a week
  • Realistically it should be within 48 hours
Switched From

Too many negative qualities. Updates were not in real time. Frequent crashes and downtime.

Rebecca L.

Verified User

Health, Wellness and Fitness · 5001-10000 employees

Used daily for more than 2 years
Dec 22, 2025

Senior Living: and end users dream

Verified reviewer

What they liked
  • The ease of training the product to new users
  • Since PCC is an industry leader, the software is easy for everyone to adapt to
Room for improvement
  • We have a lot of senior living facilities, the cost of the product and additional products make this software hard to advance in our company
  • Everyone wants to try to use the new feature, but the cost keeps us away most of the time
Switched From

The old software was hard to train and hard to set up.

yonette c.

Verified User

Hospital & Health Care · 51-200 employees

Used daily for less than 2 years
May 28, 2026

Good for efficiency.

Just starting to use the platform. Getting to know what it is all about. Seems to be helpful in transitioning from paper forms.

What they liked
  • This platform is a wonderful asset for everyone
  • It can increase staff efficiency, no more paper work
  • Don't have to worry about security, it is password protected
  • It is easy to navigate through some health data
Room for improvement
  • Not sure at this time, some areas may be difficult to navigate
  • Will continue to read and learn more about the system

Rhi M.

Verified User

Hospital & Health Care · 51-200 employees

Used daily for less than 2 years
May 28, 2026

Solid Platform

Overall, the platform is functional and allows for collaboration across disciplines and teams. easy to find what you need for the most part.

What they liked
  • ease of use, intuitive
  • data is easily available once entered and there are many reports
  • EMR is customizable
Room for improvement
  • some areas are very clunky (Labs etc) and could do with an overhaul
  • Charting can be cumbersome and updates are forthcoming but still not perfect
  • Therapy area could use updates

Alyssa H.

Verified User

Medical Practice · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Streamlined platform

I find adding new residents a breeze, I am able to add all of their information quickly. We do not have much use for paper charts these days and it is wonderful being able to upload documentation from the hospitals and Labs. Doctors not on site have access to the Residents charting and information with the remote feature as well.

What they liked
  • The ease of use is fabulous
  • Having all of the information at hand one click away
  • I love Document manager, we have paperless PPOs that the doctors can sign remotely
  • I also upload all of the residents labs and Documentation so that it is available to view
  • Task manager makes life easier as well
  • Adding and removing new staff is very straightforward
Room for improvement
  • Only the fact that not all facilities use it so it is a learning curve for new staff
  • It is very easy to navigate though so it doesn't take long to become familiar with the platform

Candice F.

Verified User

Marketing and Advertising · 201-500 employees

Used daily for less than 12 months
May 28, 2026

A Smarter Way to Streamline Senior Living

My overall experience with the Senior Living Core Platform has been very positive. It offers a strong, centralized system that helps streamline daily operations, improve communication, and keep key information easily accessible. While there is a bit of a learning curve at first, once you’re familiar with it, the platform becomes an invaluable tool for supporting both residents and staff.

What they liked
  • What I appreciated most is how the platform keeps residents at the center
  • It streamlines communication and daily workflows so staff can spend less time chasing information and more time supporting residents
Room for improvement
  • What I liked least about the Senior Living Core Platform is that some features feel a bit complex at first
  • There’s a learning curve, especially for team members who aren’t as comfortable with technology, but once you get used to it the workflow becomes much smoother

Sara P.

Verified User

Hospital & Health Care · 51-200 employees

Used weekly for less than 2 years
May 28, 2026

Great Product and support

It has been excellent, makes my job easier and I appreciate that. The senior Living core platform is the best there is

What they liked
  • Customer support, is great, they are there for you if you have any issues or concerns
  • The security is top notch I never fear there will be a breach in data
Room for improvement
  • I currently do not have any concerns
  • I have liked everything about the options and support
  • Do not change a thing it is perfect

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