Therap

Review of Therap Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Therap

Therap is an electronic record and documentation system designed for service providers in the health and human services industry. The system caters to a wide range of providers, such as those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health records (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes a functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations.

Therap Screenshots

Therap Features

Features of Therap
Assessment Management
Charting
Communication Management
Compliance Management
Document Management
Incident Management
Meal/Nutrition Management
Medication History
Point of Care System
Reporting & Statistics

Customer Reviews

See why people love Therap

5 Star
70%
4 Star
20%
3 Star
10%
2 Star
0%
1 Star
0%

ANNE E.

Verified User

Mental Health Care · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

Therap- for all your business needs.

Our overall experience has been great. It offers a wide range of modules and training for employees. From bill tracking to documentation they have it all.

What they liked
  • The ability to customize what you need for your company is great
  • It also offers numerous different features
Room for improvement
  • N/A I have no complaints about this software

Jennifer S.

Verified User

Individual & Family Services · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

8 years in and not regretting for one minute

Verified reviewer

What they liked
  • Simplicity for daily users but controls for admins
Room for improvement

TMS does not stand alone, you'll need a LMS or other way to track and present your training

Switched From

Functionality was so much simpler and easy to navigate

Vicky A.

Verified User

Insurance · 2-10 employees

Used daily for more than 2 years
Dec 22, 2025

Task and billing management for service teams.

Therap helped equatorial insurance brokers manage client scheduling and billing more effectively, improving service delivery and reducing administrative errors across account management.

What they liked

Users value therap’s billing and scheduling features alongside effective caregiver management tools, making it easier to coordinate services and track client interactions efficiently

Room for improvement

Teams mention a steep learning curve for novel staff and some advanced features require extra training, which can slow and initial system implementation

Lauren E. K.

Lauren E. K.

Verified User

Non-Profit Organization Management · 201-500 employees

Used weekly for more than 2 years
Dec 22, 2025

Costly but effective

Therap is one of the few programs that integrates with the MO Department of Mental Health software and gives them access to the information they require. Of the options we had, Therap is far superior to any others for the multitude of feistiness it offers for internal and external users.

What they liked

Our case managers through the state can access just the information for which we grant permissions, making it easy to share what they need

Room for improvement
  • Features sometimes seek to change without warning
  • A feature will be a great fit for our need and then an update will happen snd the feature is no longer the same and doesn’t suit our needs in the same way

Lindsey w.

Verified User

Individual & Family Services · 1001-5000 employees

Used daily for less than 2 years
Dec 22, 2025

Therap system

Verified reviewer

What they liked
  • development for specific state regulstion
Room for improvement
  • rollout, buy in & creating training resourcex
Switched From

corporate acquisition, ease of development & overall progression and use of the same system in 5 states

Steve H.

Verified User

Health, Wellness and Fitness · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Therap Conference review

Verified reviewer

What they liked
  • The ease of accessing patient information
Room for improvement
  • Inability to add items to drop down lists
Switched From

Lack of health care features. No MAR available.

Renee W.

Verified User

Individual & Family Services · 5001-10000 employees

Used daily for more than 2 years
May 28, 2026

If you don't document it... It never happened!

Overall my experience with her has been a positive one. I've been using this software at two different companies for the last 5+ years and have had very little problems with it. I love that you're not required to update your password every three months like you are on so many other platforms of that we use within our company.

What they liked
  • Therap
  • I just don't know what we would do without this platform in my field of work
  • Therap is user-friendly for achieving daily proper documentation, when working with individuals with intellectual & physical disabilities
  • The state requires that we document & chart every medication that we administer, including something as simple as Tylenol
  • Therap is also where we document & submit incident reports, vitals, intake & illumination & so many other important details that are detrimental to the health of our clients
  • Exactly what you are required to chart/document is person-centered based on the clients plans & protocols
  • We learn early on as Direct support professionals, that if you do not document it, it never happened
  • I cannot think of many improvements that need to be made to be made to Therap, because honestly, it's the only software I've ever used in my field & it is extremely user-friendly
  • I've worked with peers that have been in this field for 40+ years and everything used to be done on paper
  • However, they were able to learn to navigate Therap, like it was second nature
  • I cannot even estimate how often I refer back to my documentation on Therap during an average work week but it is dozens of times
  • This is where we log everything
  • Without Therap, we would be in a world of her when it comes time to re-certify for state & county licensing
Room for improvement
  • As a user, you can login & see everyone else's documentation "at a glance
  • " However, if you need to specifically look at your own documentation, you have to use the "search engine
  • "I wish therap listed everyone's documentation, newest to oldest & that includes your own as well

Shelly O.

Verified User

Individual & Family Services · 201-500 employees

Used daily for less than 2 years
May 28, 2026

Theruo makes Caregivers lives easier

I used Therup many times a day as a DSP at a group home. I use ut to write T logs many high ones then i would fill out a GER on Therup as well. Therup is a one place rather than a book of numerous papers that i utilize for all my clients care. It makes Medication administration so easy because its very well detailed and so easy to use. I am able to check appointment times and print out a consult prior to the appointment. I can also go back and read how the last appointment went. Its an efficient way for staff to communicate how the day or couple days has gone so yoh dont miss any changes in the clients behavioral plan or othewise. Myself and my coworkers would have a much more conplicated day without Therup for sure.

What they liked
  • I love the ease of use
  • i love that i can
  • Secure tracking of sensitive information for each individual such as intake and elimination, medications, medication administration, T-logs, and ISP's
  • It allows easy access to the clients information
  • Its very helpful finding clients appointments and printing a consultation form for the Primary Care and or ER etc
  • I love havubg the access and utilizing the MAR
  • It makes caregivers lives so much easier
Room for improvement
  • There isnt anything i dont like ut makes me more efficient and helps staff communicate at shift change easier when one is in a hurry
  • I cant think of anything really

Verified Professional

Mental Health Care · 51-200 employees

Used daily for more than 2 years
May 28, 2026

A Promising & Integrative System

Great team. Willing to provide solutions to meet your needs.

What they liked
  • Therap has the funnctionality and adaptability that users need
Room for improvement
  • There is a lack of Ad hoc reporting capabilities

Verified Professional

Hospital & Health Care · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Great place for all your documentation

Hospital & Health Care

What they liked
  • It's nice to have all documentation in one spot
  • Back in the day you had big binders, little binders, historical files, etc
  • It saves so much time and energy to have everything in one spot
Room for improvement
  • I wish that there was more functionality for clients as a group
  • For example you can't do GERs on an entire group home, you have to do six separate ones

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(0/5 Stars)

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