Shopify Plus

Review of Shopify Plus Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Shopify Plus

Shopify Plus is a cloud-based eCommerce platform, which enables large retailers to process international orders and handle high-volume traffic of visitors. Features include customer segmentation, loyalty points, inventory management, multi-currency, analytics and secure payment processing. The application allows merchants to create custom online stores and personalize product catalog for shoppers based on purchase history and behavior. Businesses can promote products across multiple marketplaces and social platforms and automate the wholesale process for B2B clients by creating private online stores and custom price lists. Shopify Plus also helps marketers schedule promotions, apply discounts to specific items, design campaign themes and view top-selling products, total orders, and total sales in real-time through Launchpad. Shopify Plus enables retailers to monitor stock levels, optimize inventory, offer personalized deals to customers and process cancellation for high-risk or fraudulent orders. It is available on monthly subscription and support is provided via documentation and discussion forum.

Shopify Plus Screenshots

Shopify Plus Features

Features of Shopify Plus
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management

Shopify Plus Integrations

PayPal logo
PayPal
Meta for Business logo
Meta for Business
Instagram logo
Instagram

Customer Reviews

See why people love Shopify Plus

5 Star
70%
4 Star
10%
3 Star
10%
2 Star
0%
1 Star
10%
Isaac L.

Isaac L.

Verified User

Food & Beverages · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

You can turn Shopify into whatever you want (legally)

Shopify Plus has been great for our small business. We are able to pretty much use it as our entire ERP. Impressive.

What they liked

What I like most about Shopify Plus is that it truly delivers the full value of every dollar you spend, provided you make the best use of it

Room for improvement
  • Shopify is built with Ruby on Rails, which then has it's own templating language called Liquid
  • If you don't like coding, this may not be for you
Switched From

I was not apart of the switch. I cam into the company in January of 2024 and they were already using Plus.

Brian M.

Verified User

Furniture · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Good Solution for E-commerce

My overall experience with Shopify has been great. The customer support hasnt been needed often, but when it has been used, the employees have been very helpful. We will continue using Shopify plus for the foreseeable future.

What they liked
  • I like the ability to customize the most about shopify plus
  • As a growing business with complex needs, customization has been important
  • I also like the customer supper and ability to access beta programs
Room for improvement
  • 100 Variant limit is the worst thing about shopify plus
  • Though, as I understand it, that limit is about to be removed
Switched From

New marketing manager chose to switch. He thought it would be simpler, and he was right.

April P.

Verified User

Apparel & Fashion · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

Great for bigger business.

Overall, we had an okay experience. There were some features that we really loved but a lot of the features we wanted, we still needed to purchase apps for. We wish there was more support throughout the entire time we were with Plus.

What they liked
  • I enjoyed having the checkout liquid to customize the checkout process
  • I also enjoyed having access to the launch pad app
Room for improvement
  • The price for us wasn't worth it
  • It's incredibly expensive and i think it's more useful for B2B business
  • We have a hard time using the full value of the platform
  • We were promised support throughout to grow our store but it went away once the platform was fully set up
Raphael F.

Raphael F.

Verified User

Cosmetics · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

The best CMS

Verified reviewer

What they liked
  • easy of use, pricing, and every third party integrates wit hit
  • Also we can have 9 stores within the same shopify plus pricing
Room for improvement

There's nothing we don't appreciate, we love everything and would not switch to any other solutions at this time

Switched From

Miva was very outdated and very late on ecom features

SHLOK S.

SHLOK S.

Verified User

Computer Software · Self-Employed

Used daily for less than 6 months
Dec 22, 2025

Great for E-commerce

We had a very good experience and our work was done very swiftly.

What they liked
  • The Process to start a new website using Shopify is very easy
  • It is also very simple for new users with no developing skills to start with Shopify
  • Integration with most apps is very convenient and can be easily handled
Room for improvement

Some of the features need some time to understand and need good knowledge about a particular feature

Why they chose it

"Because Shopify is much more user-friendly than others and it had many more features with integration with many apps and extensions."

Hannah D.

Verified User

Apparel & Fashion · 2-10 employees

Used daily for more than 2 years
May 28, 2026

Willow Boutique LLC Shopify Plus

Verified reviewer

What they liked
  • Shopify is a one stop shop and without it we would not be where we are today, the apps and channels that can be integrated into the software that work seamless make our day to day so simple
  • Whether you are a small business or large Shopify will cater to your every need
  • Navigating Shopify plus is seamless as well, all the information that you could need all in one place
  • Fast bug fixes, whenever shopify crashes it is back up within 2-5 minutes and no outreach is needed ever
  • Thats top notch
  • Universally Shopify is being used by businesses throughout the world, making starting a business easy and fun
  • Shopify plus caters to the businesses unique needs and workflows
Room for improvement
  • Not much to put here, sometimes shopify will update how or where something is shown on the page
  • Without notice of the change it can cause a little bit of confusion if you are not able to locate the change or adjustment it can be frustrating but nothing that has caused us too much admin to solve

Will R.

Verified User

Apparel & Fashion · 11-50 employees

Used daily for less than 2 years
May 28, 2026

They overpriced, oversold, and under-delivered on Plus for SMBs

Verified reviewer

What they liked

The ability to customize checkout and enjoy lower CC processing fees, as well as other basic features they gate-keep behind plus

Room for improvement
  • They fraudulently represented the features and benefits included including priority support and merchant success teams that literally do not exist beyond "growth manager" sales reps reaching out to up-sell you on taking loans or buying other services
  • Furthermore after we cancelled Plus, they kept billing us for one of its features (POS PRO) that transitioned into a separate active subscription that we never authorized or used, charging us $5k+ over a year that they refuse to refund

Natasha M.

Verified User

Retail · 11-50 employees

Used daily for more than 2 years
May 28, 2026

Excellent E-Commerce platform

Extremely happy with it, so many integrations, reporting tools, ease of use for everyone including those not technically inclined.

What they liked

So user friendly, up to date with newest innovations and trends, multiple integrations you can use, very efficient reporting

Room for improvement

They assign you a n account manager but they really can’t help, promise you the world then move on, and give you a new person who does the same thing

Rahul V.

Verified User

Information Technology and Services · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Shopify plus gave us the ability to scale without sacrificing control.

From a cybersecurity and ops standpoint, Shopify Plus helped soothe our compliance risk, while providing the robust capacity the marketing team required to confidently run high-volume campaigns.

What they liked
  • I liked Shopify Plus as an IT lead for their enterprise level security and the flexibility of the API
  • We were able to drop in our own custom checkout logic, SSO, and automated workflow without impacting perf
Room for improvement
  • The price scheme is steep, particularly for functions that often involve third-party apps
  • I also feel support response is slower during peak seasons

Kristen M.

Verified User

Wholesale · Self-Employed

Used daily for free trial
May 28, 2026

Powerful platform with room to grow

Well when I have a sale my shop moves fine , I've never had a problem with any payments methods . I never have to stress about any tech stuff which def ease my mind less for me to worry about .

What they liked
  • My experience with their best feature would be its scalability for high-growth businesses
  • It handles massive traffic and sales volume without crashing
Room for improvement
  • I can't really do what I want to in the behind the scenes things
  • I'm nosey I can't help it

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