SimplePractice
Review of SimplePractice Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About SimplePractice
SimplePractice Screenshots
SimplePractice Features
SimplePractice Integrations
Customer Reviews
See why people love SimplePractice
Teresa L.
Verified UserMental Health Care · Self-Employed
A EMR Tool and So Much More
Overall, I am very pleased with this data management system, and I am quick to recommend SimplePractice to others. I really like the referral system; one of my colleagues referred me, and I am doing the same for others.
- Someone asked me what I like the most about SimplePractice, well, let me start with the fact I have a one-stop shop of ease with appointment management, and it is one of the best for the value for the money
- For starters, as a new practice owner, it gave me the option to create a professional website and access to professional learning about the software and amazing tools that they are adding to help me streamline my practice even more
- What I like least is getting accustomed to using a chatbot for tech support
- The chatbot has been on point, but this is taking some getting used to
- The one time I actually had to speak with a team member/customer service person, they were professional and handled my referral issue with ease
Verified Professional
Mental Health Care · Self-Employed
Best EHR for solo providers
I have used SimplePractice for five years and have had very few issues. Their team is easy to communicate with and respond quickly to help solve the problem.
- It truly is simple to use
- It offers all the features I need as a medical provider: customizable templates, ability to add various codes, built in billing, analytics, secure messaging, questionaries which can be scheduled to be sent to patients prior to each appointment
The cost has increased over the years which I understand to some degree is due to new features, however, I do not need most of the features they have added as a single practitioner
Switched From
I moved to private practice from a group practice.
Why they chose it
"It was the easiest and most recommended by colleagues."
Aileen F.
Verified UserMental Health Care · Self-Employed
Lovely but pricey
Verified reviewer
- User interface and integrations are great
- It's intuitive
- It sinks with a google calendar
- You can also have video sessions added
- Price over the years, they have continued to pick up their prices
- The one feature that I really wanted - calendar integration - only comes with the higher price point
Racheal M.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Save yourself SWITCH before you start
Little to no support. You can wait days for a response if any from tech support. No way to organize files. Tracking anything is a nightmare. Requests for simple changes are ignored.
- It is easy to use: Billing is simple
- Appointments are easy for patients
- Setup was simple
- The mobile app is ez
- In the long run it just doesnt handle what even a small practice needs
- It does not manage communications, or paperwork
Why they chose it
"Ease of setup. Layout was simple for somebody just starting."
Shirita C.
Verified UserMental Health Care · Self-Employed
Simple Practice Review
I am very satisfied with Simple Practice. It is a very robust EHR for the price point.
Having Wiley Treatment planner integrated into the software saves me so much time
- I don't have any negative concerns about Simple Practice
Switched From
Limited features and the system was often experiencing errors with saving.
Allison G.
Verified UserMental Health Care · 11-50 employees
User Friendly
Overall it’s my favorite ehr platform because it’s so easy to navigate.
User friendly, the templates are helpful and easy to use, telehealth feature, and I like how the goals from the treatment plan show next to the progress notes
- I can’t think of anything I dislike
- Sometimes the connection on telehealth sessions is poor, but that is likely not a SimplePractice issue
Why they chose it
"Simple Practice was more user friendly and easy to navigate."
Byron M.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Charged me - then said I was "risk", terminated no refund!
So I signed up for this software a month ago and had fun trying it out. Everything checked out. When the trial ran out, I purchased a month for 55$ and filed an insurance claim on 2 appointment dates for a patient. Later that day, my son added his Chime account to the Online Billing setting of our control panel, and it said we were verified. The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated with no refund. These people didn't even give an explanation.
- Simple layout and easy to use design
- Terminated me for no reason, and refused to give a refund
Switched From
a cheaper alternative and not such a complicated design
Ryan P.
Verified UserHospital & Health Care · 2-10 employees
Great Product But It's Pricey.
Overall, my experience with SimplePractice has been positive. The application itself is wonderful and has been a great choice as a beginner to private practice EHRs.
- I really like its flexibility in allowing me to do most aspects of my workload for my private practice within one application
- The ability to submit claims, check claim status, and allow patients to submit payment within the application is wonderful
- Truly, the price is a dealbreaker
- I am in the process of switching to a different EHR as a result of the price increasing so often
- I have used it less than a year and it has already had a price jump twice
- In addition, being charged per claim after so many increases my monthly bill
- It becomes a lot
Ashley B.
Verified UserMedical Practice · 2-10 employees
Great for Solo Therapist
SimplePractice was a great EMR when I was a solo therapist. I did have to spend a lot of time creating the templates for SOAP notes, Progress Notes and Evaluation reports. Overall, it was a good product for the money.
- This is a cost effective EMR compared to others
- Scheduling and using the patient portal was easy and real customer support was available if I had questions
- In the beginning of my practice, I had difficulty creating templates
- I was also unable to have temporary student accounts for graduate student supervision
Verified Professional
Accounting · 2-10 employees
All-in-One Practice Solution
Clean, user-friendly design minimizes clicks and learning curve. Streamlined workflows—automated invoicing, superbill generation, eligibility checks, claim submission.
- SimplePractice shines for its easy design, telehealth, billing tools, and smart automation
- Workflow efficiency: "Time-saver" reducing administrative burden
- Limited customization/reporting, lacking full API integrations
- Occasional instability or missing client portal features, and support primarily via email/chat
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