Skimmer
Review of Skimmer Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Skimmer
Skimmer Screenshots
Skimmer Features
Skimmer Integrations
Customer Reviews
See why people love Skimmer
Ryan M.
Verified UserConsumer Services · 11-50 employees
Overall Awesome Software :-)
Verified reviewer
Commitment to product development and new feature roll outs, plus the AWESEOME team who is always there to support us :-)
- Billing still has some kinks that need to be worked out
- Ie - the lack of ability to send pdf invoices which is important to our commercial customers
Why they chose it
"Free intro month / [sensitive content hidden] Podcast"
Ralynne C.
Verified UserConsumer Services · 2-10 employees
Skimmer Review
Positive. It's been really useful. Any issue I have had has been solved quickly by the help team. Our simple, family business has been able to expand our reach with the ease of having Skimmer as a tool.
- Cusomee service is top notch
- Even when the questions seem silly they still take the time to help and explain
- I also live the ease of use, I still have some learning to do but for the most part it makes day to day managament that much smoother
- It's helpful in keeping track of technicians throughout the day and give a better estimate to clients when they ask
- The fact that I never have enough time to learn it all
- There are so many helpful videos, I just need to take the time to work through them
Why they chose it
"Skimmers ease of use and setup were an appeal. Also, the price of Skimmer at the time was more reasonable."
Bob C.
Verified UserChemicals · 2-10 employees
Leaving Skimmer
Professional Pool & Spa Service: Longtime Skimmer user and IM LEAVING! Been using Skimmer for some time, I even invoiced through skimmer at one point. Then skimmer got greedy $$$$. Why would I want to text my clients from the Skimmer app, I get free text on my phone! Now I've been told my per pool monthly fee is going from $1 to $2 a 100% rise, guess what Skimmer, NO ITS NOT! I have just signed with www.poolservice.software. I used this program today on my route and its impressive, I'm putting all my clients (129) over to PSS.
- Ease of use
- Ease of customizing
- easy to download
- Price rise of 100%
- Slow to update after each entry
- Cant run on multiple devices
- They keep adding stuff that is not relevant, it is complicating and crowding what was a perfect app
- If I need to text a clients I'll do it on my phone, Skimmer charges for each text
- GREEDY $
Ryan P.
Verified UserSports · Self-Employed
Best software available
Amazing. Has brought me to a level in my pool career that I thought I would never reach from the office to the chemical testing in the field. Complete game changer.
I’ve used the platform for over four years now, one of my favorite features would have to be the versatility in the field with the admin capabilities, creating work orders adding new customers
- Minor issues with the billing, I would like to be able to invoice right from any work order and be able to have the system know if the client is auto pay available or not
- Having to set up a specific work order to draw auto pay can be time consuming and difficult for different customers
Why they chose it
"The interface of skimmer is user friendly, the other software was like running in circles just to get a guy on the schedule, the techs in the field hated it"
Preston F.
Verified UserConsumer Services · 2-10 employees
Best Pool Service Software
Skimmer is a fantastic tool to keep track of all things "Pool" business. Customers being able to see everything from the portal is incredibly helpful and insightful.
Ease of use, reporting is very helpful, being able to communicate thru email notifications is very helpful
- Nothing major
- Payment delays can be frustrating, Needs more equipment options, certain pieces of equipment are not in system
Why they chose it
"Familiarity, ease of use, integrates with QB online"
Chris C.
Verified UserConsumer Services · 2-10 employees
Skimmer Pro
In the 3+ years we have been on the software only once has system gone down and that was taken care of quickly. Customers like the format and it adds value to the service. Unless pricing forces us to switch at some point its the best software we have used or tested.
- Easy to use app in the field and most applications are simple and straightforward
- Aapreciate they are continually adding features
Pricing model makes for no way to improve your costs as you pay per customer once over the starter package
Switched From
Better mobile application. Features are easy to navigate.
Why they chose it
"Customer reports better and mobile app in the field by far superior."
Matthew B.
Verified UserConsumer Services · Self-Employed
My honest Skimmer Opinion
It’s honestly been great! Customer service is top notch, security is great, and they always fix issues quickly. If there are any issues, they’ll let you know about them and what’s being done to resolve them. 10/10 experience.
- I’m big on looking professional and Skimmer has the most professional interface for users and customers
- The overall value for money spent is well worth it
- I’d just like to be able to see all stops for all days on the same map and be able to route
- Maybe that’s something that can be done already, I’m just unaware
Why they chose it
"User interface and ease of use. The follow portions for customers are top tier compared to other programs from what I’ve found."
Braeden L.
Verified UserRecreational Facilities and Services · 2-10 employees
The All In One Pool Service Solution
After transitioning from QuickBooks it was a little bit of a learning curve it was easy to learn and has saved me countless hours and hundreds of dollars
- I like the integrations that have been added lately and being the one stop software for my company
- From Invoicing and to dosing
- There seems to be bugs often, while fixed quickly, can be annoying on the service day
- Only one on the way text recipient
Switched From
The focus directly on the pool service industry
Why they chose it
"Skimmer seems more motivated to make a better product than the competitors"
Kyle W.
Verified UserConstruction · 51-200 employees
Easy and Intuitive!
I've been to multiple companies in the last 15 years - and none of them have had a CRM module or software setup that has been as intuitive and easy as Skimmer is in the pool industry.
- The workflow improvements have been great - LOVE the new Jobs tab that allows you to see the entire job from Quote - to Approved Quote - to Work Orders (Completed Work Orders/Total Work Orders) - to Invoicing
- So helpful to have everything on the same screen
- Customer management is also extremely easy
- I'm still exploring Skimmer - as I'm new to it - and new to the pool industry
- I wish it was a little easier to be able to get to work orders for jobs
Garrett K.
Verified UserConsumer Services · 2-10 employees
General Manager / VP
Great product for the pool industry. It makes it very easy to onboard new techs as well grow. Streamlined lines billing!
- Skimmer is made for the pool pros
- It is geared to make the job efficient, effective, and enjoyable
- Works amazing with the service routes as well as setting up repairs
- Can’t really think of any cons
- I have had nothing by great experiences with the app itself
- The customer service is awesome when you do have a problem or question
Popular Skimmer Alternatives
Skimmer
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.