SmarterU LMS
Review of SmarterU LMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About SmarterU LMS
SmarterU LMS Screenshots
SmarterU LMS Features
SmarterU LMS Integrations
Customer Reviews
See why people love SmarterU LMS
Anthony S.
Verified UserRetail · 1001-5000 employees
Neovation is more than just an LMS supplier
We didn't want to be just another customer. Neovation treated us like a partner and has helped us grow by providing guidance and support. Their partnership is invaluable; they are always quick to respond when we need assistance. They even remember my name and ask about other things that are important to us, which shows their commitment to our success.
- Neovation’s SmarterU LMS was easy for us to learn and implement quickly, but complex enough to allow us to grow and do more as our ability increased
- The customization allows our learners to see their store or a brand that looks like the one they’re working in
We know things are in the works to improve different language integrations, but not having a good built in course translation into other languages is something we wish was better
Switched From
We out-grew the other platform, and it didn't allow us enough customization.
Wanda C.
Verified UserFood & Beverages · 1001-5000 employees
A game changer for our learning needs!
•I've seen first-hand the positive effect SmarterU has had on our restaurants. We've been able to significantly increase our levels of service and commitment. •We've given managers time back with videos, and we now know that employees are getting the right information. •It's hard with young or inexperienced employees to teach them all of the skills. SU allows us to do that with the ability to cover all types of learning styles. Visual, reading, etc. •Also, we've been able to reduce labor and food costs because employees have less ineffective training time. The result has been fewer mistakes, less trial and error, and higher quality food because they learn to prepare food the right way quicker.
- Easy to use Tailored to my needs Engaging The best support team
- I can't say there is any
- Whenever I have run into an issue the support team has always been there to fix it
Tonia S.
Verified UserGreat customer support but the software is too much for a small business
Used daily for less than 6 months
- Lots of features for building a course, supports multiple languages, provides seamless transition between different types and formats of materials, has a good quiz maker
- Fantastic customer service and support
- At the time their course builder design was not responsive which was the biggest frustration
- Also it did not allow just cutting and pasting
- so it was time consuming to retype everything
- I also found that their LMS is more than a small business needs
- If you have hundreds of employees then yes, this may be the way to go to administer training for larger organizations
- But there's too much functionality which only complicates life for a small business or a small training company as it requires a steep learning curve
Lacey G.
Verified UserAirlines/ Aviation · 501-1000 employees
Very happy with this LMS!
We have been able to reduce manual data entry of training dates by using the reporting features. We have also been able to group employees by location, job title, specialty, etc.
- Speed, automation, reporting, Support desk
- Big learning curve
- The account permissions, group permissions, course permissions, take a lot of getting used to
Why they chose it
"Money, money, money! The price of SmarterU blew the others out of the water. We were amazed at how reasonable the cost was."
Sabrina M.
Verified UserMedical Practice · 201-500 employees
Overall good product
Overall good LMS and easy to use now that I have been using awhile.
- Ability to build either a variety of medium's within the LMS
Not very intuitive - took a while to learn and master Currently a bug with a certain report and no resolution for approx 3 months now
Sarah D.
Verified UserConstruction · 501-1000 employees
SmarterU Review
Great!
- Easy to use and navigate
- Able to get any report you need
- Tech support is very helpful
- removing a course from someone's profile can be a little difficult
Sarah Q.
Verified UserJosh Flower Is A Champion
I am a new client, having recently signed a contract for the SmarterU LMS platform. Josh Flower has been my contact throughout our discovery process, as we shuffled through the landscape of LMS vendors. I found Josh Flower to be, hands down, the most attentive, genuine, personable representative I have come across in a very long time. The criteria for evaluating and choosing the right system for my organization were rigorous, and Josh was with me every step of the way; always providing timely answers and working with others at Neovation to dig into technical and functional details for me. He provided expert guidance and creative ideas, without overpromising. Josh is a true champion for Neovation and for SmarterU and was an integral part of my decision to choose SmarterU as our solution. He makes topnotch efforts to deliver high quality service to his clients.
Kristin F.
Verified UserLimited product, great customer service
I was really excited when I first started using SmarterU, it seemed so easy. Once I dove in, I realized that you have to do workarounds for everything. Their customer service is fantastic, though, especially considering they hear from us all the time. They always get back to us. One thing that they refuse to change, that drives me crazy, is how limited Admin rights are. I can't enroll a learner in a class if the class isn't the same as their "home group", as an admin I should be able to override these restrictions. I can essentially only enroll learners in the same things they can enroll themselves in, unless I temporarily change all of the settings for the course.
Giles S.
Verified UserGreat Product - A Clear Leader in the LMS Marketplace!
Great product. The team at SmarterU really helped us get our learning out to our global audience. They encourage input from their subscriber community, building our needs and ideas into a well planned roadmap of developments that delivers a continually evolving (and improving) end-user experience. The accessibility and responsiveness of the senior management, along with the effective and human approach the in-life support team gives us, makes SmarterU a clear leader in the LMS marketplace.
Tami L.
Verified UserRetail · 501-1000 employees
Has potential, but will wait and see.
Retail
We haven't fully implemented, but it has features such as Libraries (knowledge base) and the ability to pull together Learning plans with both online, in-person and articles
- I have not been extremely impressed with the support provided by the Implementation Manager
- We have not yet implemented, but I wish there was a little more recommendations on setup and structure
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