Snapfix

Review of Snapfix Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Snapfix

Streamline your hotel’s maintenance operations with Snapfix. Designed for simplicity, Snapfix uses photos for clear communication and a traffic light system for seamless collaboration. Easily track, manage, and resolve tasks in real time, ensuring efficiency and smooth operations within cross-functional teams. Centralize all maintenance issues using photos Communicate instantly - this visual approach breaks down language barriers and ensures non-technical users can easily create and manage tasks efficiently. Eliminate the need for multiple communication channels by using the Snapfix app for all things maintenance and operations. Improve accountability -Track progress in real time and ensure that everyone—from housekeeping to maintenance—can work together seamlessly to resolve all tasks. Remove the need for paper checklists or spreadsheets with a digital record of all assignments making it easy to follow up on outstanding items. Get set up instantly Teams can be set up and trained in minutes. Easy-to-use tech means less resistance from staff, allowing hotels to focus on improving the guest experience. Can easily be scaled across multiple locations with no disr...

Snapfix Screenshots

Snapfix Features

Features of Snapfix
Billing & Invoicing
Calendar Management
Document Management
Inspection Management
Inventory Management
Scheduling
Service History
Technician Management
Third-Party Integrations
Vendor Management

Snapfix Integrations

IoTConnect logo
IoTConnect
Oracle CPQ logo
Oracle CPQ

Customer Reviews

See why people love Snapfix

5 Star
60%
4 Star
30%
3 Star
10%
2 Star
0%
1 Star
0%
Argenis U.

Argenis U.

Verified User

Computer & Network Security · 2-10 employees

Used weekly for free trial
Dec 22, 2025

The maintenance tool that revolutionized the way I organize my team.

Right out of the box I am impressed with how easy it is to use I had no trouble getting it set up and up and running right away.

What they liked

I like it because it has drastically simplified my maintenance job and helped me stay organized efficiently

Room for improvement

I would love to have the option to automatically schedule recurring tasks, like regular inspections, instead of having to manually set them each time

Declan B.

Verified User

Hospitality · 51-200 employees

Used daily for less than 12 months
Dec 22, 2025

Snapfix @ Tallaght Cross Hotel

Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.

What they liked
  • Retaining Historic Data / Issues for Hotel Bedrooms and/or facilities throughout the property has been very beneficial
  • We can view trends that are occurring and track problems
  • Maintenance can review the problems, by location and/or category, and plan accordingly
  • Fire Walk application is very helpful, and removes the need for a separate app
Room for improvement

We haven't adequately used all of the features, including uploading essential Health & Safety Service/Maintenance plans to the app

Switched From

Required a Maintenance App, and we were able to combine Fire Walks and Maintenance by using Snapfix

Why they chose it

"I remembered [SENSITIVE CONTENT] presentation at IHF meeting and with a previous Hotel Group. I heard good reports from other users."

Fidelma M.

Verified User

Hospitality · 51-200 employees

Used weekly for less than 12 months
Dec 22, 2025

Hotel Maintenance

Verified reviewer

What they liked
  • Easy to use
  • Traffic light system
  • Pictures explain a thousand words
Room for improvement
  • Maybe add a priority feature - Urgent, not urgent, routine

Adrian C.

Verified User

Facilities Services · 1001-5000 employees

Used daily for free trial
Dec 22, 2025

Great product

Positive experience so far and the software has good potential to support my business needs in multiple ways going forward.

What they liked
  • The snapfix software is very simple and easy to use
  • The process is straightforward and the end results are clear and concise
Room for improvement
  • No negatives so far as i have am only using it for a number of weeks
Why they chose it

"It delivered the product i wanted more specifically"

ian l.

Verified User

Hospitality · 51-200 employees

Used daily for less than 12 months
Dec 22, 2025

i wish we had this platform sooner

10out of 10 for its simplicity and the support on any questions or ideas you get is amazing !!

What they liked
  • its support able to document actions visually and backs us in times of doubt
Room for improvement
  • nothing really to report as it covers everything in how you want

Rishnoor K.

Verified User

Hospitality · 51-200 employees

Used daily for more than 2 years
May 28, 2026

The best facilities management system

We adopted Snapfix when it was still in its infancy, I believe we were their second customer, from the very first interaction we had with the [SENSITIVE CONTENT], he was open to feedback, was keen to develop Snapfix in a manner that at its core it remained simple and effective and Snapfix delivers on that promise. It is easy to use, hence ease to adopt, team members do not require any more than 5 mins training as it is very similar to whatsapp in its functionality, it also breaks the language barrier as issues are being reported using photos. Snapfix enhanced our maintenance team productivity by approx. 30% and made it easy for non-facilities executive management to manager and monitor the facilities/maintenance department.

What they liked

Easy to install Easy to use Minimal training required for team members Fair pricing Most importantly very effective, efficient, friendly and professional customer service

Room for improvement
  • It can take a number of minutes to download reports from the mobile app
Why they chose it

"Ease of use Minimal training required Fair pricing Excellent customer service Easy to report issues and monitor completion"

aidan m.

Verified User

Hospitality · 1001-5000 employees

Used daily for more than 2 years
May 28, 2026

a friend in need

Hazards find them fix them, paint jobs ,

What they liked

easy to use take a photo as you are passing , send to correct department you can set time limits view progress like having a personal PR

Room for improvement
  • at the start it was slow until bugs got sorted, but you had good support
Why they chose it

"it works saves time saves money and could save lives maybe mine."

John F.

Verified User

Executive Office · 2-10 employees

Used daily for more than 2 years
May 28, 2026

At least a building management tool that does everything we want, simple to use and great value!

Couldn't recommend Snapfix more! Saves us hours of administration everyday and nothing slips through the cracks! Really intuitive interface so didn't even have to train our staff

What they liked
  • Simple to use but yet comprehensive
  • Everything you need and accessible to all staff no matter their technical proficiency
Room for improvement
  • Nothing, very happy with everything
Switched From

We needed a centralised platform for all our building management and whilst WhatsApp is perfect for Chat, Snapfix is perfect for Task Management

Shane O.

Verified User

Hospitality · 201-500 employees

Used daily for more than 2 years
May 28, 2026

Feed back

its a useful tool no messing with paper work updates as you mark done, all users are in formed to what's happening

What they liked

its good , pdf can be emailed / printed of work completed, multi users all can see jobs / repairs that need doing

Room for improvement
  • It always asks for a gprs location
Why they chose it

"Sales rep called to the hotel did a demo, we were using a system built into our Front of house system, which was time consuming to use"

Kevin F.

Verified User

Hospitality · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Easily Manage your Property with Snapfix

Snapfix has allowed us to report and track any maintenance issues that arise easily and efficiently. It is a platform to track regular planned maintenance and annual servicing reminders. You can also use it for daily fire walks, monthly fire compliance checks and annual reporting to the fire officer when needed.

What they liked

Easy to use and implement Multiple uses such as: Tracking Maintenance, Reporting Issues, Fire Compliance, Health and Safety Compliance, Touch Point Cleaning Great support structure from the team in Snapfix

Room for improvement
  • The app has become much more user friendly in the time since I first started using it
  • Great continuing development to make it practical

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