stays
Review of stays Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
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Customer Reviews
See why people love stays
Verified Professional
Hospitality · 2-10 employees
Seems like a great solution for big or small agencies
Love it-- Used a very old software for years before switching. This has made the job much more effortless!
- Sales tools and methods to standardize the listings across all listing sites
- Very easy to use, with some complex tools
- Synchronizes calendars, does invoices seamlessly
- No cons that I can think of
- Maybe that I didn't use sooner
Rafael W.
Verified UserHospitality · 2-10 employees
Great software for those who need more organization
The main benefits are integration with the main sales channels, the possibility of a practical financial management, the easy way to manage the website itself, the fantastic price recalculation tool on holidays or events, among other benefits. I recommend this tool to any vacation rental agency or even small hotels who wants the business to get organized.
- I think the best thing about stays is that it joints several functions into one software, so you do not need to manage different tools on a daily basis
- The software really simplifies a lot of tasks, but I believe that the automated e-mails, being able to explain everything to the client in an easy, fast and automatic way, is a highlight because you gain a lot of time in the daily routine of the company
It is not that practical to manage some price rules individually, but nothing that is very serious
julian P.
Verified UserHospitality · 11-50 employees
My Personal Experience
Poor Customer service support a lot of glitchs with VRBO, BOOKING and Airbnb
- Price was the principal atraction of the product
- They Dont Have Mobile Application and the sellers doesnt know the product to USA
Carlos R.
Verified UserHospitality · 2-10 employees
The right choice
Stays is a serious, responsible and efficient company, providing an excellent platform for vacation rental managers.
The website, the general calendar, which gives me a good vision about the availability of all my apartments, the channel manager and the email template section
- Season and Event setup: I have a certain difficulty with the configuration
- I also expected more queries from my website
Benjamin S.
Verified UserHospitality · 51-200 employees
The PMS which changed our Company
We are a Rio de Janeiro based company and manage 200+ vacation rental apartments providing a full service, which includes maintenance, cleaning, in/out, reports, payment issues and inspections to our property owners. We made intensive researches and decided to go with stays , because the software is able to manage all these issues. It also comes with an integrated Channel Manager, CRM and complete finance module. This was important for us, since we don´t want to loose ourselves working (and paying for) too many different platforms. We made the right decision. They are adding useful and new features frequently. The support team is interacting with you, introducing new features, alerting about incomplete price setups or just sharing ideas, how certain things could be improved. They always give us the feeling that they really want to help you making your business grow. This is a level of customer support I never saw before.
Frank B.
Verified UserReal Estate · 2-10 employees
Great Software Solution
Since i am living and running another business in Spain (my properties are in Brazil), my main goal by purchasing a software was to optimize my time. After some weeks of research, i decided to go with stays, because some of my business partners use and recommend them. The attention i received from the first day until now is fantastic. The support team answers my questions within hours, sometimes even within minutes. Beside software related issues, they gave me many other usefull advises, how to improve my business. I really appreciate that. The system is very easy to use and has a lot of helpful features. Through the channel manager and my new website, I increased the number of bookings significantly. Working less, renting more = good investment. I made the right deciscion with stays and highly recommend them.
channel manager and sales tools, communication with my costumers and staff, inteligent website, easy to use, support and trainings team
Rafael P.
Verified UserHospitality · 2-10 employees
Stays helped us to grow and to focus on Customer Satisfaction
Most important to me, the provide the best customer service I have seen in any other company I have worked with. Casa do Mar Rentals - Brazil
- Since we became partner with Stays, my business has grown constantly way above market average
- Revolutionary tools, that made my team's operational routine more dynamic and faster
- Using Stays's software, the focus of my team drives entirely directed to the satisfaction our clients
- I would like to see improvements with Homeaway's API
Armando M.
Verified UserHospitality · 2-10 employees
Great Channel Manager for Vacation Rentals
Very good software with easy handling, streamlining daily activities for the best scope of sale. The benefits: Facilitator of connection with the main vacation rental sales channels, practical adjustment of information and easy to use, with a very agile support.
Facility with the handling of price and rate plan information, adjustment of values, guest management and connection to the main vacation rental websites
- The sales reports should have more information
Marcio Z.
Verified UserHospitality · 11-50 employees
We made the right decision
After having many problems with our previous software provider (kigo), we decided to cancel the contract and switch to "stays" around one year ago. The onboarding process was smooth, considering the quantity of features this software provides. Today "stays" not only manages our reservations, but also all operations and tasks in the departments of Rio Spot Homes. It is a intuitive and easy to use software with a 10 points support team. We recommend stays to everybody, who wants to improve his vacation rental business.
- everything
Mauricio M.
Verified UserHospitality · 2-10 employees
Important part of our business
Currently almost all brazilian business branches are very competitive and the vacation rental market could not be different, especially in the city of Rio de Janeiro. Personally I've been working in the vacation rental market for some time and the desire to expand the business and work in an organized and more professional way was huge. The Stays system arrived at the right time to assist us with this goal. We are enjoying to work with this software and we can count on the support team at any time, especially with the connections and doubts with OTA's. The platfrom optimized practically every process and allowed us to have an general overview about our company.
- - Many great tools - Support Team
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