SuperSaaS
Review of SuperSaaS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About SuperSaaS
SuperSaaS Screenshots
SuperSaaS Features
SuperSaaS Integrations
Customer Reviews
See why people love SuperSaaS
Andre Y.
Verified UserConsumer Services · 2-10 employees
Reliable, Fast, Easy to Update
We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.
- It's flexible for building out our group class schedules, meeting a variety of our needs
- It's flexibility is what makes it so valuable
- The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us)
- The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it
Zindzi J.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Outstanding Customer Service, Versatile Interface
It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT HIDDEN] (specifically) has been a lifesaver and very patient with helping me create the schedule our wellness center needs most.
- I love the variety offered with SuperSaas
- It suits a wide array of needs for businesses and professionals
- Finding the instructions to do more nuanced customizations isn't as intuitive as I'd like, so I end up using customer service for help finding the correct links
- Also, videos are WAY more helpful for me than reading the text
Switched From
SuperSaas had a much better interface for the variety of practitioners who house practices in our wellness center.
Why they chose it
"SuperSaas felt more intuitive and affordable. It also suited our practice most since we don't offer classes, but we house practitioners who do."
Julie B.
Verified UserFarming · Self-Employed
Online booking
SuperSaaS Appointment Schedule has made our business so much more efficient. We no longer have to take phone calls or messages from clients, they can simply register online, pay and book a timeslot when ever they like, day or night. We started with SuperSaaS free monthly package but as our business is growing we have changed to a different one. SuperSaaS gives a warning when you are reaching your account limits and the competitive prices make it easy to simply change packages when needed. Overall we are very impressed by how easy it is to use SuperSaaS Appointment Schedule and the brilliant the customer support is.
- We use SuperSaaS as an online booking system for our dog exercise paddocks
- I found it the easiest of all the online systems to navigate, it is simple to add options for booking and payments, I can add a message to the registration email, checkout page and on reminders and it was easy to add both PayPal and Stripe to the payment page
- The customer support is fast and efficient
The default page showing the booked times can be confusing for new users as it looks like those times arre the available one
Dave Z.
Verified UserMusic · Self-Employed
The best of the best
It's been great! No hiccups. Solid and reliable. I have never had problems with it not working. I currently just give all my clients the link to my scheduler and everything else (including a contract) is all automated.
- I demoed dozens of scheduling apps before finally going with Supersaas
- There seemed to be a lot of apps that seemed great on the surface, but once I got deeper, there would be important features missing
- Supersaas was the only one that gave me the flexibility I needed and at a surprisingly affordable cost
- I have now used it reliably for over 5 years and it has been great
- I wish the user interface for mobile gave clients a week's view
- Along with the other many options it gives clients
- However, the large majority of my clients are just fine with how it is
- It would be nice to have a few more options for superusers
Samantha B.
Verified UserProfessional Training & Coaching · 2-10 employees
Supersaas Are Very Professional and Great value for money
EXCELLENT. they are very professional and they get things done.
- Supersaas software is different from many other providers, there customers service is excellent, they get back to you very quickly and resolve issues very quickly
- They are open to suggestion and if they can implement something easily for you they will
- They take on board all suggestions and role out new features each year
- It is very reliable and any problems are fixed quickly
- The support team respond in plain english and are very helpful
- It also integrates well with payment software and zapier
- Least like is the mobile site, but they are working on features to improve it and also give you the ability to default the mobile site to another screen so you do not have to compromise the look of the desktop site for the mobile site and vise versa
- There is also no app, but hopefully that is in the pipeline
Anthony S.
Verified UserReal Estate · 11-50 employees
We had a great time using this software. It was very easy to navigate and schedule our events.
Verified reviewer
- Ease of Use, The accuracy and time it took to schedule our events
- Like that it kept people from double booking time slots
- WIsh there was a way to add products selection when booking
- I would also like to be able to have a better interaction with customer service
Deborah L.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Great features and functionality - free for a small venture!
I have three different business, each of which is managed by Supersaas. It enables me to let my clients manage their own appointments so that I don't have to manage appointments for 100+ people.
- The features available with their free version - it's taken all the stress out of my client scheduling
- I can accept PayPal payments right on the schedule so clients can pay for their appointment when they try to schedule it
- Their customer service is very responsive
- I'd like to receive text notifications of appointment changes rather than email
Matthew S.
Verified UserVery user-friendly and easy to set up.
Easier recording of class entries instead of manually tracking registration via emails.
- The software is user-friendly and easy for an administrator to add and maintain classes/sessions
- I like that they maintain the history of the session for a given period of time
- It helps when needing to go back and see if a specific person took that session
- The website can be a bit difficult to navigate if you use it across multiple organizations as I have in the past
- Also, exporting a registration sheet could be a bit easier as my only option to create a sign in sheet is to print the report to PDF and have them sign as opposed to creating an actual sign in sheet and exporting the entries to excel
Jacqueline S.
Verified UserHealth, Wellness and Fitness · Self-Employed
Versatile and a good price
Verified reviewer
- What I love about SuperSAAS is that it is endlessly customizable
- We are a small dance club that has a variety of calendaring needs
- We have the ability to have private calendars, public calendars and we can collect payment at the time of signing up
- If you are not a programmer or wired for logical thinking this might be very hard to use and a more expensive out of the box solution would be better
- But I was able to program this to adjust to our changing needs so that is is always working for us, rather than settling for a system that is not quite right
- I am finding that users find it challenging to sign in
- I manage their passwords and there is no self-service option for passwords
Gary E.
Verified UserHealth, Wellness and Fitness · Self-Employed
Excellent program!
I was able to eliminate one position in my practice by having patients make their own appointments online.
- It does everything I need it to do
- The thing I like most is the rapid support response
- On the rare occasion something untoward occurs, Rep has been my go-to guy for over four years and solves whatever problem quickly
- I can't think of anything
- It works perfectly for my needs
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