Thrive by Shopventory
Review of Thrive by Shopventory Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Thrive by Shopventory
Thrive by Shopventory Screenshots
Thrive by Shopventory Features
Thrive by Shopventory Integrations
Customer Reviews
See why people love Thrive by Shopventory
Dayley S.
Verified UserInternet · 2-10 employees
Simple yet great!
My overall experience with the software was great, and cannot really fault it. My business used this software for around 12 months while the company sold merchandise.
- I like that its pretty straight forward and self explanatory
- It doesn't take someone with a lot of previous inventory knowledge to pick up and start using this software from day one
- It doesn't have all the features that some alternatives softwares have
Matt P.
Verified UserRetail · 2-10 employees
Best Customer Service I've Experienced
Overall it's been incredibly positive. I've learned enough playing with it to keep myself busy but anytime I have a question, the AI is actually helpful and the Humans are a delight.
- The customer service is outstanding
- Being a frequent issue creator means I get to talk to them a lot
- The chat is so quick and so easy, sometimes I pop in just to say "Hi
- "
- It's not tailored to books sales and doesn't handle card processing
- If it were tied to Ingram reporting and databases, it would be a game changer for us
- Thrive would become our permanent inventory solution instead of a temporary one
Switched From
Booklog license renewal was prohibitively expensive. Then I got caught in a scam card processing lease through Clover. Clover inventory management is trash. Thankfully they offer Thrive through 3rd party subscription plan and Thrive has been refreshing to use since using Clover.
Josua E.
Verified UserAutomotive · 11-50 employees
Thrive by Shopventory helps me keep track of inventory and sales easily.
Verified reviewer
- Simple to manage inventory, great sales tracking tools
- Customer support needs improvement, occasional glitches in software
Josh E.
Verified UserRetail · 2-10 employees
The only Inventory sytem you need!
Overall, it's been great. I've been a long time customer (9 years now), and they've always answered all my questions and been so helpful navigating through any points of confusion I may have had.
- I love the reorder process for all my po's
- I used to spend hours getting them all sent out, and now with their automatic reorder points and par levels, I can have all po's sent off to my vendors in 30 mins or less
- I didn't like the multiple steps required to make a case of something
- For example, if i sell a 12 pack case of energy drinks, to get those to properly deduct the right case qtys as single cans are sold, it requires quite a few steps and sometimes confusing math
Why they chose it
"It seemed simpler, and was much less expensive."
Savita B.
Verified UserApparel & Fashion · 2-10 employees
Thrive Support is amazing
So far, so Good, Had lot all our inventory data in Square Cynthia from Thrive support made sure as soon as she came to know the situation, she made it a point to see it's resolved and she even logged in on a Saturday to check and update us that the scheduled task had completed.
- The overall inventory management system features and support
- Integrates with Square, WooCommerce & Shopify
- All good features are at a higher price slab
- If a product has more variants, it becomes very slow to update
Why they chose it
"Pricing & feature comparison found Thrive to be more affordable"
Cara S.
Verified UserRetail · 2-10 employees
Thrive! It's an Inventory Management System....Don't Get Too Excited!
Overall, I'm happy with Thrive. We get the data and reporting we want and we only occasionally have problems that can't be fixed immediately.
- Thrive has prompt, friendly customer support
- I'm usually able to resolve occasional problems right away
- Sometimes our products don't load in our catalog, which can be hard for work
- But usually, a quick refresh or a browser restart helps
Switched From
We couldn't track online inventory when we need to pivot to online sales during COVID.
tricia B.
Verified UserRetail · Self-Employed
My experience with chat
[sensitive content hidden] was great, she explained what I was doing incorrectly in just a few minutes and asked me if I needed more help with anything
- prompt, access to associate
- the bot transferred me right away when it didn't have the ability to help me
- the Bot, just because the whole world is going to this method
- I wish that inventory metrics was an easier thing, every
Switched From
i didn't like it's size of tags and type of tags it was capable of printing
Maria R.
Verified UserApparel & Fashion · 2-10 employees
Thrive is the best
They have great customer service everytime I've had an issue the last 3 years they have been great in assisting me.
- They are the best inventory app out there
- clover recently raised prices and i cancelled thrive to give other apps a try 3 weeks later and I'm back with thrive
- I wish the second integration was part of the $59 dollar plan I don't need all the features of the standard plan
- all I need is to sync with clover and my shopify store
Why they chose it
"none of the others apps offered what shopventory offered."
Lauren C.
Verified UserRetail · 2-10 employees
Absolutely love Thrive would recommend 1000%
I have absolutely loved Thrive. It handles a complex inventory of our smoke shop but the main thing I have loved the most is the customer service. Every rep has taken time to help and dive into every issue I have had. Unlike so many other apps I've encountered.
- Customer service and user-friendly software
- Training, onboarding, inventory setup everything was very easy
- Some reporting could be better but really no cons for me
- Some of the pricing could be a little more competitive
Switched From
Wasnt user friendly, didnt like the pos system
Stephen L.
Verified UserRetail · 11-50 employees
I wish all of my business partners were as competent as Thrive
I have had nothing but exceptional service from Thrive, every member of the team has been exceptionally helpful. Whenever I reach out for help I get a quick response and my concerns are always addressed.
The support team was magnificently quick to respond to my inquiry and worked in a kind and professional manner
- Sometimes when I have multiple instances of Thrive open I create inventory discrepancies that I don't intend to make
- But that's on me, that's not on Thrive
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