Xero

Review of Xero Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Xero

Xero is a cloud-based accounting platform designed especially for small to medium-sized businesses. It allows businesses to connect to accounts from various banks, accept payments from clients, track spending, manage payroll and vendors, maintain inventory, and generate customized reports and insights.

Xero Screenshots

Xero Features

Features of Xero
Billing & Invoicing
Budgeting/Forecasting
Expense Tracking
Fund Accounting
Income & Balance Sheet
Multi-Currency
Payroll Management
Project Accounting
Purchase Order Management
Tax Management

Xero Integrations

Hubdoc logo
Hubdoc
Dext logo
Dext
Gusto logo
Gusto
GoCardless logo
GoCardless
Square Payments logo
Square Payments
Zapier logo
Zapier

Customer Reviews

See why people love Xero

5 Star
80%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
10%
Craig H.

Craig H.

Verified User

Dairy · 51-200 employees

Used daily for less than 2 years
Dec 22, 2025

Great for Businesses of All Sizes

Xero is very easy to use and adaptable for all types of businesses. It provides quick access to favorites and allows dashboards to be customised for each user. Overall, I’m very happy with the system.

What they liked
  • Xero is easy to use and has an intuitive interface, which made navigating the platform straightforward
  • I also appreciated the accessibility, being able to access financial information from anywhere, and the automated reminders, which helped keep tasks like invoicing and payments on track
Room for improvement
  • Some advanced features take a bit of time to learn, and certain integrations may have extra costs
  • Overall, these are minor trade-offs given how efficient the platform is
Switched From

It has seamless integrations with other programs we use and very easy to use

Lisa R.

Verified User

Utilities · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

Xero for Invoicing and reporting

Overall I like the flexibility of the invoicing and reporting within Xero. We do not use the online payment option, yet. I would highly recommend.

What they liked
  • The process for entering invoices and tracking what we are billing is very easy
  • I can easily pull reporting (balance reports, invoices, profit and loss, etc)
  • This software is a great value for the money
  • I have not experienced any bugs or issues
Room for improvement
  • The reason I originally did not use Xero was because our bank does not connect with Xero
  • Our accountant manually adds the data from the bank
  • This is on my bank though, not Xero
Switched From

The new account used Xero and not quickbooks. It didn't take me long to adjust.

Jonathan L.

Jonathan L.

Verified User

Design · Self-Employed

Used daily for more than 2 years
Dec 22, 2025

Brilliant for small businesses - keeping everything in check

It connects to your business bank accounts and for those that don't offer that service, importing CSX transactions is great. On the one occasion there was a connection issue it was resolved with them quickly.

What they liked

It's easy to create a new invoice and send to existing customers, especially when line items are discounted - it shows those explicitly on the invoice

Room for improvement
  • How VAT is not automatically added, it's easy to make a mistake and leave it off a single line item, which results in having to make a correct post sending
  • There should be a global setting, that's easy to find, to enable VAT on all invoices in the UK
Why they chose it

"Accountant recommended it, as it was something they liked working with"

Verified Professional

Automotive · 51-200 employees

Used daily for less than 12 months
Dec 22, 2025

Overall a good choice

Overall good I would use again simply because now I know the software and it is used in lots of businesses

What they liked
  • I liked the help provided and the features The reporting is good as long as you are taught properly now to use it
  • Integration with apps and xero me was good
Room for improvement
  • The randomly changing dashboard gave me issues for a while
  • Not as user friendly as it could be and not easy to self navigate
Why they chose it

"The company's wife had experience with Xero already"

Craig B.

Craig B.

Verified User

Entertainment · 11-50 employees

Used daily for more than 2 years
Dec 22, 2025

Makes accounting fun

Overall Xero get a big thumbs up from us, it would take a lot to convince us to change software. Very easy to follow and makes accounting mire fun.

What they liked
  • With accounting going digital, Xero is affordable and user friendly, allows multiple usersvwith various levels of access
  • Oir accountant is a verified user so we get top notch customer support through them
  • Endless features allow each individual to approach reporting and reconciliation in whichever way suits them but all lead to the same resaults
  • The Dashboard can also be customized to suit which information is important to you and allows to you see the important information at a glance
Room for improvement
  • There isnt really anything to dislike, If you don't understans how to report and record your income and expenses i imagine it could be a little daunting
  • But with initial guidance, it all comes clear very quickly

Chris B.

Verified User

Construction · 2-10 employees

Used daily for less than 6 months
May 28, 2026

Try other offerings first

Not sure which demographic will be lazy enough to not do books the old way, but also not tech savvy enough to make a small stack solution, which would be more seamless than this. 21 days no credit card payments and bank has no answers, we even did a test with the banks credit card payment system so we switched Support keeps them self 3 arms lengths away and takes long to respond

What they liked

The color of the logo is pleasing, the font on the website is very readable, design schemes show that this company paid visual design artist

Room for improvement
  • Value for money is not there there are free apps, that anyone who is organized at a 4 on a scale of 1-10 can use
  • The app is lacking, the 2fa app also even more lacking( read about this in other reviews) Worse offering for taking credit card payments
Why they chose it

"Seemed cheaper but will be switching bank to quickbooks or a freee offering"

Jasmine A.

Verified User

Hospitality · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Xero Review

Verified reviewer

What they liked
  • Xero is such a great accounting software for small businesses
  • It is extremely cheap as well as being fast and easy to set up
  • It is really made for non-financial people, so the whole thing is really user friendly
  • They also have a great online help forum with articles covering how to do most things
Room for improvement

It is not great for multi-company businesses as you cannot be logged into more than 1 at once, you have to chop and change between them and to make intercompany transactions, you need to post separately in both entities

Emma W.

Verified User

Hospitality · 11-50 employees

Used daily for less than 12 months
May 28, 2026

Xero Review

Great, I think the product is powerful and easy to use accounting software, good for bookkeepers and accountants.

What they liked
  • Easy to use, fresh and dynamic cloud based platform with online support
  • Data and app integration with other platforms via API is easy
Room for improvement

The supplier sections and Pay Bills is not as clean as MYOB, however there is room for improvement from developers

Switched From

Changed accountancy firms, and they use Xero

Peter A.

Verified User

Retail · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Great for small business

Overall great experience. The reports are easy to pull and are set up in a way that is easy to read.

What they liked
  • The software is very easy to use
  • The product is also a great value for money
  • It’s a great product for small business and people who are not well versed in accounting
Room for improvement
  • The customer support isn’t great
  • The support is all through email
  • You can’t call someone to speak to if you have a problem

Verified Professional

Automotive · 2-10 employees

Used monthly for less than 2 years
May 28, 2026

Xero Review for a Non-Profit

Xero is highly recommended for any non-profit or membership-based club that prioritizes user-friendliness and fast bank reconciliation.

What they liked
  • Easy to use for our volunteer-run car club
  • The two best features for us are: Unlimited Users: This is absolutely essential
  • We can grant access to the committee without having to share credentials or worry about security
  • Bank Reconciliation: The automated bank feeds and reconciliation process makes matching hundreds of annual membership renewals easy
Room for improvement
  • The biggest drawback for a volunteer-run club is the customer support structure
  • Xero does not offer a dedicated phone support line

Write a Review

Share your experience to help others make better decisions.

(0/5 Stars)

Decision Context

Popular Xero Alternatives

Main Product
Xero
Xero
Overall Rating
Rating 4.4
Pricing
Starting at $20.00 per month
Learn More
Alternative Product
QuickBooks Online
QuickBooks Online
Overall Rating
Rating 4.3
Pricing
Starting at $35.00 per month
Learn More
Alternative Product
FreshBooks
FreshBooks
Overall Rating
Rating 4.5
Pricing
Starting at $21.00 per month
Learn More
Xero

Xero

4.4
Pricing
Starting at $20.00 per month
Visit Website

See what companies are saying about Software Advice

Great
Based on 619 reviews
Trustpilot
Professional Service

This is very useful service. The company presents itself in a very professional manner.

Ansuya, 1 hour ago

Subscription Successful!

You've been added to our newsletter.