TimeTap
Review of TimeTap Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About TimeTap
TimeTap Screenshots
TimeTap Features
TimeTap Integrations
Customer Reviews
See why people love TimeTap
Chari C.
Verified UserFacilities Services · 11-50 employees
Wonderful
This has saved so much time automating everything. Once you have figured out how to work everything it is quick to put the information in that you need for each appointment.
- Customer service is amazing
- There are some days where it may take a bit for them to respond, but they always have detailed answers and will let you know if they are working on a feature you asked about or may suggest it to their programmers to work on
- They have very detailed help documents
- It takes a little bit to navigate around and figure out how to use everything
Angela B.
Verified UserRetail · 11-50 employees
Best Business and Scheduling app
Timetap has been a huge lifesaver to our business. There are som many capabilities that can be tailored to you specific needs. The customer service is excellent and very responsive. We went through so many other scheduling apps and nothing compares to Timetap. The creators are geniuses!
- It is the most versatile scheduling app with so many capabilities
- Also, the customer service is excellent
- I have referred so many businesses to Timetap
- We absolutely love it
- There are no cons
- This is a wonderful app
Switched From
Timetap messaging and ability to customize appointments and marketing features
Nicholas M.
Verified UserAlternative Medicine · 2-10 employees
Reminder messaging does not work.
Very pleasant personnel. But they cannot dive deep to discover why our problem is occurring.
Ease of scheduling and ability to charge at the time of requesting an appointment
- Recall reminder messaging, a significant decision point for our initial choice, does not work
- It took a year to discover that this feature does not operate as promised, and patients do not receive annual appointment reminders
Switched From
The promise of automated reminders for annual appointments. Also, the ability to charge the patient when they request an appointment.
Verified Professional
Non-Profit Organization Management · 501-1000 employees
A great tool for booking appointments for healthcare professionals
The customer experience has been really positive and a big upgrade from our previous manual processes. I like that payment can be achieved from the same platform as well.
- The platform makes it so easy for clients to make bookings, receive confirmations and for us to then manage schedules
- It saves a lot on admin time and helps us provide a better service
- There are good payment integrations
Not much, it has been a really easy to use platform and satisfied both the admin team, therapists and clients
Luciana D.
Verified UserE-Learning · Self-Employed
Great for scheduling different types of meetings
Overall, my experience has been very good on the free version. I'm actually planning to get the business subscription. And they do have personalized support, so I will get help to navigate the app and ask questions if necessary.
- I liked the different options to schedule different types of meetings (1-on-1, group, different hosts, etc)
- I also liked the automatic email reminders and it's pretty user friendly on the side of the person scheduling with you
- Also you can contact support, and they give you a nice free trial period
- I think it's a little complicated to set up
- There are lots of things to check, and sometimes I get a little overwhelmed
- But I guess that's part of them offering so many options
Why they chose it
"Cheaper and more scheduling options. I needed an option to schedule group lessons"
Aaron H.
Verified UserFinancial Services · 501-1000 employees
Great customer Support
Great customer support. Scheduling was very simple and times were readily available. [sensitive content hidden] helped very quickly and showed me a tips.
- TimeTap provides multiple custom sites to meet different needs
- I also like the reminders though I wish our company allowed the text message option
- I believe using TimeTap on my mobile device is very difficult
- It would be impossible to use if I had eye or hand issues
Adam V.
Verified UserPharmaceuticals · 2-10 employees
Help Product
TimeTap gives us the ability to manage and schedule the clients we serve while protecting some of their most important information.
- They provide a streamlined product with responsive and respectful support
They are designed for a particular function and while they do allow customization, it is not fully flexible
Debra R.
Verified UserInsurance · 2-10 employees
TimeTap Review
Excellent support on setup of TimeTap to alleviate my concerns of wiping out my other TimeTap account
- Ability to walk through the questions I had for setup and know what I was asking about
- Really helped to tailor to my business
- All good for now - no complaints
Paige M.
Verified UserEducation Management · 51-200 employees
TimeTap as a scheduler
We value Timetap. It has saved us thousands of hours and headaches with managing our business.
- I appreciate the customer service
- It is so helpful when we run into a difficulty and we can connect with [sensitive content hidden] promptly to get support
- Our business is very complex and Timetap is the only scheduler we have been able to make work for our business
There are times when two appointments show up in staff calendars for the same appointment but this is of little consequence
Switched From
We needed more flexibility and the ability to schedule everything ourselves, collect payment, and integrate with a CRM.
Bruce W.
Verified UserE-Learning · 2-10 employees
Trial Test
I am still on a trial, so I am unable to test the Stripe integration. It seems to be set up well, however.
- It seems reasonably priced for what it does
- It was able to integrate with Stripe, a requirement for me
- The UI is plain, and few options to improve it when embedded on my website
- I may try a link instead which would give a richer UI
Popular TimeTap Alternatives
TimeTap
See what companies are saying about Software Advice
This is very useful service. The company presents itself in a very professional manner.
Subscription Successful!
You've been added to our newsletter.
Write a Review
Share your experience to help others make better decisions.