Trackplan
Review of Trackplan Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Trackplan
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Trackplan Features
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Customer Reviews
See why people love Trackplan
Richard D.
Verified UserWarehousing · 51-200 employees
Works perfectly for our Facilities Team workflow
Trackplan makes it easy for me to overview our entire estate, I can look at specific sites, specific contractors and its great that contractors can login to their individual portals and leave comments, photos, job reports and quotes all at no extra cost to us.
- I like the ease of use, the customisation to our company is easy and self manageable
- We decide all the tweaks we need and remove the stuff we don't
- The support is there if we need it but 90% of the time its self explanatory and intuitive
- There's not much
- I had to think hard to list one thing
- The only item I would like more of is some more how to guides, just some of the more in depth customisation to be able to really get the most out of the in depth software - maybe a 'test mode' where we could try out features without having to affect our main server page
Why they chose it
"cost vs what we wanted it to do. We had a specific set of wants, with number of users more important than number of assets. Trackplan allowed us to have unlimited users with less cost than competitors"
Dean R.
Verified UserHospital & Health Care · 201-500 employees
Fantastic product which has transformed our FM environment
Seamless experience from onboarding and training with [sensitive content hidden], through to mobilising and end use by engineers and external contractors.
- The extensive functionality of the product, endless features and usability
- Nothing to note at this time, very user friendly
Why they chose it
"Demos and meetings with [sensitive content hidden], functionality of the product, pricing and ease of use"
Alan M.
Verified UserFacilities Services · 501-1000 employees
Trackplan
Overall experience is very good no issues
- Ease of use and accessibility easy to navigate
- No minus areas with the system it works good for Kare
Alan M.
Verified UserEducation Management · 5001-10000 employees
Trackplan for College Buildings
For some time now, we have been using our own in-house (Excel based) system for managing compliance and maintenance. We have been looking for a web based replacement for nearly two years. Trackplan ticked all the boxes and stood out on ease of use and pricing. Migration from our existing system is a breeze. Over 1200 room locations, 230 schedules, 4,700 assets to date, all migrated using Trackplan templates. Trackplan replaces our outgoing system but we have plans to use it's extra features and have it to do so much more for us. Customer support has been excellent and the Dev team are open to making changes to accommodate the way we work.
- Easy to navigate
- Easy to set up assets, schedules and Jobs
- Very responsive customer support
- I've nothing to add here
- I can't find anything negative to say about the product
Switched From
Partly because the in-house developer will soon be retiring :0). Partly to allow better visibility of maintenance records and assets to other College users.
Why they chose it
"We chose Trackplan for Ease of use and pricing."
Mahmoud M.
Verified UserFacilities Services · 201-500 employees
Trackplan review from a frequent user
Verified reviewer
- I appreciate the simple user interface and the inclusion of QR codes for reactive maintenance requests, a feature that sets this CAFM system apart from others
- The system's user-friendly nature and self-explanatory design are commendable
- The practice of sharing additional modules developed by the Trackplan development team with all system subscribers is a great advantage
- Furthermore, the support for multiple languages is a valuable feature
- The pricing structure, which is based on the number of jobs per year rather than the number of user licenses, represents a significant cost-saving advantage
- The ease of uploading and downloading large amounts of data, as well as the straightforward job scheduling and tracking, are also highly beneficial
- I am particularly pleased with the customer support, as the response to queries is consistently prompt, often within the same day
- Additionally, the regular communication of system updates by the Trackplan team ensures that important updates are not overlooked
- I suggest making the job duration more explicit and easily accessible by featuring it prominently on the initial page when a specific job is selected
- Simplifying the process for technicians to start, pause, and complete job durations will improve efficiency
- Moreover, enhancing the final Work Order template to incorporate the checklist in the work order details, which can be printed as a hard copy and shared with the client, would be beneficial
Why they chose it
"Cost effectiveness, simple UI, great customer support."
Md Salim K.
Verified UserFacilities Services · 201-500 employees
A 5 star product
My overall experience with trackplan is very satisfactory. The application is well optimized and further updates are updated frequently. The application is well suited in a FM industry and meets all the demands required
- Easy ,Detailed Convenient to implement and use Support team is very responsive as well
- Meets all the demands of FM industry
- All seems good to me
- Although any requirement when escalated to marketing and development team the support is always available
Atlanta B.
Verified UserConstruction · 201-500 employees
Streamlined PPM Management with Trackplan: Efficient Scheduling and Real-Time Forms
At King & Moffatt, we’ve been using Trackplan to manage our Planned Preventative Maintenance (PPM) scheduling and Reactive Works, and it has significantly streamlined our operations. The software’s ability to efficiently schedule planned services and manage reactive tasks ensures that our maintenance processes run smoothly. One of the standout features is the ability to create custom forms that our resources can complete in real time, which enhances our team's productivity and data accuracy. Although we’ve encountered some limitations, the support from [sensitive content hidden] has been invaluable in resolving any issues. Overall, our experience with Trackplan has been positive, and it continues to be a crucial tool in our maintenance management strategy.
- What we like most about Trackplan is its seamless scheduling for Planned Preventative Maintenance and Reactive Works, which keeps our operations running efficiently
- Additionally, the ability to create real-time, customisable forms for our team has greatly improved our workflow and data collection
- The main drawback of Trackplan is its occasional limitations in functionality, which can impact workflow efficiency
- However, these challenges are effectively managed with the support provided by [sensitive content hidden], ensuring that issues are resolved promptly
Glyn A.
Verified UserFacilities Services · 2-10 employees
Trackplan Review
Very pleased, the team are always there to help and assist and will work on any developments that highlighted.
- Simple system to use and very cost effective, excellent for asset management
- The reporting could be a bit slicker, but this is improving all the time
Sherry A.
Verified UserConstruction · 11-50 employees
Love the Product it's made my job easier over the years!
overall we have been happy with the product over the years we've used it.
- I like the ease of scheduling work orders and notifying my technicians
- Occasionally the instructed technician will not get the message
Alison P.
Verified UserHospital & Health Care · 1001-5000 employees
Trackplan Review
I've had a very good experience with Trackplan
The Development team at Trackplan listened to our company needs working with our internal team to enable the correct set up and implementation of the system in a good time frame
All areas from initial demo through to go live date went well, no negative comments to add
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