Trella Health Marketscape

It was a little hard to work through the product at first but once I figured it out it was a breeze

The small icons and trying to remember what each of them stand for can be tricky in the beginning

It is nearly impossible to use Trella Health to decide what MD's you should be calling on in their private practices

• I struggle to come up with something I liked least simply because this software is so much more user friendly than the data source we were using
• Previously extensive time had to be spent to “mine data”

• I can’t think of any cons…grabbing data earlier will eventually come

• While the sales spotlight feature is great, it can be time-consuming to create the unique reports that I generate for accounts
• It does seem like this feature was created with the assumption that many of us would be carrying a tablet/large-screened device into the account to use as the visual while conducting the data review with a decision-maker
• This has never been the case for me, and I prefer to have a printed copy that is large, easy to read and can be left with the account when I leave

• There are a couple of features that would be helpful and would bring Trella to another level
• The first is related to Hospice patients and knowing which assisted living facilities patients live in
• Right now I can see our competitor has a high number of ALF patients, but I can't tell where they are and which facilities are providing those referrals
• The second would be related to grouping physicians be practice, office or group
• We are an integrated health system with a large primary care base
• I'd like to see capture rate from our employed provider group as a whole

• The lapse in time from the time the data is gathered to the time it is shown on the software takes so long, that it makes it obsolete for the current market, particularly with the changes that have taken place during COVID
• Having a personal history in scientific research, I understand that info cannot be displayed until it has been proven through MCR/MCD data, however, it may be useful to add a chart that shows current trending data
• Many offices have been making use of hospice services more recently due to COVID and the fear of patients and families allowing their loved ones enter into facilities
• There is no data showing these changes and for fellow scientists, my say so is often not enough

• It is a little cumbersome in trying to specify the areas/locations where you are looking for the info
• There are almost too many filters to try to navigate when researching potential call points

• The challenge we faced while working with Trella's development team was that some calculation were either not calculated accordingly or understood differently
• For example, the risk score is by provider, but when a group of providers is created as a new network, the risk score for the network is calculated based on the providers not the total attribution from every provider
• This issue was later corrected, but the point being that there are still details needed to be fine tuned for accuracy