Tresorit
Review of Tresorit Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Tresorit
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Customer Reviews
See why people love Tresorit
Shane T.
Verified UserFinancial Services · 10000+ employees
You Get What You Pay For… The Best Secure Storage
Overall it’s a 9.5/10. The 0.5 is for the issues I mentioned in the Cons but overall everything else is just so good I’ll be a customer for the foreseeable future if they can work on those issues, it would easily be a 10. They are absolutely the best secure cloud storage option available and 2nd place isn’t even anywhere close. In fact, perhaps laps behind.
- Literally everything
- After many years of using it, I can honestly say that everything about it is great
- Any time I notice anything bothering me, they usually fix or add a new feature for it within the year
- You can tell the staff is urgently updating and maintaining this software
- There are flaws, but they’re so minor, I barely notice it in daily use
- And I use it 10-15 times a day
- I also use it to store photos and videos, not just professionally
- Sometimes when I am uploading photos and videos, it’ll glitch and duplicate, or freeze, or have issues finishing it and be stuck in an upload
- When you close out, sometimes when you open it just resumes
- Other times, it stopped and only some have uploaded
- Then I have to delete what is uploaded and retry so I don’t have duplicates
- I think the upload process could be much better
- Also, on PC it works like optimal storages where I can open, edit, and if resumes syncing
- However, on Mac, I don’t know if it’s an issue for me or for everyone, but after years and troubleshooting, it simply doesn’t sync or act like a drive in the computer itself
- Therefore, to make edits, I have to download, edit, save, and upload again
- This is a huge waste of time and I specifically only use my PC because of it
- This support as an addition would be phenomenal, and is overdue
Switched From
I wanted secure storage and I tried them and it was horrible at syncing, uploading, and collaboration. Felt like a program from the 1990’s. Couldn’t believe how many websites have labeled them the best. Them and all other competition I actually have tried and had terrible experiences with all. Tresorit is the only one that works as smooth as Google but is as secure as pCloud.
Walter N.
Verified UserBroadcast Media · Self-Employed
Replacing Synology Drive with Tresorit
Moving from Synology Drive to Tresorit for document synchronisation and photo backups was easy and straight forward. However, I've only realised later, how much I am missing a functionality such as Synology Photos (previously Moments) where I can organise and visualise my backed up photos and easily share albums with others. Here, I'd love seeing Tresorit coming up with a solution that let me retrieve the photos from my backup on an external / 3PP solution such as a CMS.
- Swiss based - End2End encryption - Reliable data synchronisation with good performance - Finder integration (MacOS) - Easy-to-use UI
- - High price - No family subscription (2 persons) which makes it even more expensive - I'd love having the possibility to visualise and organise the photo backups in a neat Webbrowser based UI, such as eg Synology Photos - No APIs (at least not in the Professional Account) that would allow me to integrate the photos with an external, web-based solution (eg
- a CMS)
Switched From
I was using Synology Drive since it existed. The reason for changing is that my Synology NAS (RS1619xs+) was too much of an effort to administrate and also needed active cooling (A/C) which is cost intensive. Further, there were some Ransomware attacks with Synology in the past and I did not want to worry about managing security aspects on the NAS and firewalls any longer. Despite the high price, I've eventually selected Tresorit for the Pros points above.
Jan B.
Verified UserAccounting · Self-Employed
Be careful
I don’t advise Tresorit . I bought for 142 euro a subscription. I downloaded and could not get access both with my computer nor with my phone to the downloaded app. Support from Tresorit tried for 2 months to give solution, however, they did not succeed and said an update is coming soon. I ask to refund my 142 euro, they refused because money back is within 8 days, I said it never worked, they refused again to refund. I advise do not pay any amount to TRESORIT, because you don’t get refund if it is not working.
- What they promise easy installation and easy approch
- I can not open Tresorit with windows nor with iphone
Paul H.
Verified UserInformation Technology and Services · Self-Employed
Everything in one place
It is easy to install on Linux, Android and Windows and I use it on all three systems concurrently. It is fast and deals smoothly with any conflicts (which are rare). I mostly use it for personal files, some business-related and some purely personal, so rarely share documents with third parties, although this is possible and straightforward to achieve. It allows me to keep important documents and records in synch between devices, both at home and when travelling abroad. Naturally, it depends on reasonable internet connections, but I cannot think of any occasion when I have been unable to access a document of which I had need at the time. I use it every day and it provides everything I need in one place.
For me, its most useful feature is that I can deploy it seamlessly on various different platforms and operating systems with the added benefit of all data being encrypted on every device
- I run a small business and margins are tight
- I mostly use open-source software that is either free or based on a contributive model
- Tresorit is relatively expensive for my actual business needs but I can also use it to provide an excellent repository for personal files as well
Switched From
Several years ago - probably 10-12 years.
Why they chose it
"None of them offered the combination of encrypted storage and multi-platform availability for which I was looking."
Mark M.
Verified UserNon-Profit Organization Management · 11-50 employees
Secure, reliable and easy to use
It's hassle free. Support service is first class - only needed it a few times but great response and service. It's easy to use and doesn't compromise on security.
- The software does what it promises
- It's secure
- You have total control over who has access to what and records to see it all too
- There isn't really anything I can think of from a negative on this software
- Been using it for years - our whole organisation document system is on this system - it works
Switched From
Box was getting more and more expensive and there was not the same assurances around security and encryption.
Why they chose it
"better security and pricing"
Verified Professional
Marketing and Advertising · 2-10 employees
Great for keeping your files secure across different devices (GDPR compliant)
Great company to work with. I have only used customer support a few times, but it was always timely. It's super easy to use.
- Exactly what I wanted - a safe and private online store to keep documents with customer sensitive data
- I use it on my Mac and installed the app and it works seamlessly across my different devices
- GDPR compliance was super important for me and that's why I opted for a paid and secure service (other than Google Drive)
- It's a great solution for small businesses on a budget
- You can also easily configure the software and buy more disk space if needed (very inexpensive)
- Nothing to complain about
- Would highly recommend
Switched From
I needed GDPR compliance required by customers located in the EU (I am in the UK).
Andy P.
Verified UserAutomotive · 2-10 employees
A couple of years on Tresorit
The seamless synchronisation over a couple of workstations and tablets works great. Also the possibility of sending large files to customers in a secure way is usefull. However most of my customers have not heard of or are not using Tresorit.
- The straight forward interface and the assurance files are properly synchronized
- In pre-Covid times we used to be on customer sites world wide
- And at that point it is vital having the most recent project files at hand
- The synchronisation with pictures taken on a phone
- Sometimes they sync automatically , sometimes they need to be enticed to be synchronised
- Not a big issue as not the main purpose of using Tresorit
Switched From
The service at LiveDrive is not what was expected. Some features did not work properly. Synchronisation flaws. And most important , not really secure.
Why they chose it
"Tresorit offers a level of protection unmatched by others. The fact data is stored in Europe is a big plus. I resent the fact that a government may have access at all your data without consent of the owner. Our data. Nothing to hide though, but it is the principle. You give a finger, they take an arm. The fact that OneDrive tries to embed itself in your OS is a giveaway that it is not right."
Maurice B.
Verified UserMusic · Self-Employed
Stable and secure cloud storage
Positive and happy with it!
- Using the software since 2018 I like the positive evolution of the product
- All added functionalities were well thought and useful
That some customers had problems using it and, as it seems, there might be bans in certain countries for encrypted file sharing
Switched From
The insane so called "security" policy from Sharefile... Forced to change passwords, passwords changed without notice etc. etc. After all those are MY data and I think I am grown up enough to judge what level of protection is useful for my data
Dario L.
Verified UserHigher Education · Self-Employed
Excellent software, allows for piece of mind
Absolutely excellent experience. Going from hard drive manual back-up to this has helped a lot, allowing me to have my files saved automatically and accessible amywhere. I have never had problems with losing work, or not finding previous versions thanks to Tresorit's many tools. Also the perfect way to share files with friends and colleagues.
- Plenty of secure storage (with top-quality encryption) - Constant upload (saves your files whenever you update them), so you're sure not to lose anything - Good file recovery - Excellent for sharing large files (with both Tresorit users and non) and for sharing them securely (can require a password and such) - Extremely easy to use, with a clean user interface - Possibility to access files from mobile phone and other devices is very useful
Only thing I am missing as a Premium user is the "File Request" function (to receive large files securely from others) and possibly some more control on who sees the files you share
Switched From
With respect to Drive: much more storage, better encryption, automated back-up With respect to WD hard-drive: files accessible everywhere, no need to plug in the hard-drive.
Sergio B.
Verified UserTelecommunications · Self-Employed
Lack of customer support
Not recommended by the lack of customer support
- I can't give any review, as it does not meet my needs
- Customer service has been uncooperative and unwilling to understand my concerns
- I was charged for a yearly subscription without receiving any prior notification, for a service that does not meet my needs
- Despite reaching out promptly and attempting to escalate the issue, my efforts have been ignored
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