Versum
Review of Versum Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Versum
Versum Screenshots
Versum Features
Versum Integrations
Customer Reviews
See why people love Versum
Magdalena O.
Verified UserConsumer Services · 2-10 employees
It’s a really great, easy to use and functional product
I was really positively taken by technical support with data transfer. I also couldn’t believe that I was using so outdated product - my old system - at similar price point without all the benefits that versum has! I’m really glad I swapped!
Easy to use - intuitive and possible to self taught Very good support with data transfer Cheaper than my previous system Easy to set up - delete, amend Many handy functions that will make any salon owners life easier ie rotas
- Can’t really find anything o wouldn’t like so far
Switched From
Salonlite doesn’t have search by phone no, is slower and works poorly on tablets, mobiles.
Anna M.
Verified UserDesign · Self-Employed
Great too for a growing business, medium size salon etc
Overall I would say it is a great system for medium business. You pay more than using other systems but your have way more included in the price. There is a lot of options available without extra cost - emails, text messages, newsletters etc.
- Versum is not the cheapest option but it has everything you need in one place without extra costs
- So basically you pay monthly but other than that options are available with no limits (that’s my experience) - something you don’t appreciate until you change the system
- It was easy to use and customise and had a lot of options for a complicated structure of appointments (when you have categories and sub-categories of treatments)
- I was scared of by the monthly cost until but when you look at it closely it’s actually worth it
- But they don’t find you customers so great to manage existing customers or if they can easily find you on google
Switched From
Treatwell was great at giving you new customers but not good at integration with existing calendar and coat me a lot of time to do things manually and call people to fix quite often double booking. Maybe it’s not a problem if you’re not busy but for busy salon it wasn’t great.
Why they chose it
"I use both for two different reasons, fresha gives me customers but versum is a better system."
Ruth M.
Verified UserHealth, Wellness and Fitness · 11-50 employees
Try Versum
customisable marketing tools, loyalty scheme, rosters, management tools inventory, online software so everything is available on every devise.
So easy to use and very financially competitive great marketing features and up to date processes that suit our brand
- Based in Europe so the support is not available throughout the working Australian day
- responses are very quick considering
- Plus there is a comprehensive support guide with nearly everything addressed
Switched From
wanting something online and more affordable
Why they chose it
"more affordable"
Nikola B.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Amazing company and software
Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to detail and attention to your customer is unreal, the offers I got and the genuineness were by far the best, I’m loving this companies ethics and the way they treat their customers 😍 I was dealing with [SENSITIVE CONTENT HIDDEN] and I couldn’t not be happier!! He was brilliant showed me all the roots etc, very happy customer over here thank you!
- I love the monthly view, that was very important to me, birthday messages this is the only software where this is available in this way
- And I’ve tried MANY
- I like the side by side view and all the different views You can choose, all client info in one place, I like the way you can see the past appointments, this is all just the phone app, I use this the most, but otherwise all the add ins are so amazing like the loyalty program
- Spot onnn
- Haven’t seen a software with this yet, the marketing is easy to use and set up, little things like being able to have your text sent with your name as the number, love how to gift cards work, its all super amazing and super easy as well, I’m yet to explore and play around but I’m LOVING it so far
I think the only thing I’d like is more features in the phone app that are on the desktop version that’s it
Switched From
I didn’t actually use these guys for long but I chose this company and started to move from just a normal calendar as I needed to have my client base online not just paper. Tbh I wasn’t 100% happy with saloniq the software is outdated and looks like it was made 50 years ago 😅but it was the best I could find at the time! and I didn’t like the customer service and the way they went about everything, I looked on their site and the monthly pay was £50, then after I started typing in all my clients (took me around 3 days to get to C) then the guy decides to tell me at the last minute before my trial ends that the UK prices are different... they were £106 😂😂 that’s not even a little bit more thats A LOT more, with verum it’s cheaper and I get loads of amazing add ons, I think saloniq’s price is well overpriced where as verum is affordable. He told me they have a website for uk prices but the logo was different so I didn’t think it was the same company 🥴
Keri W.
Verified UserConsumer Services · 2-10 employees
Great Customer Service
It has been wonderful using Versum and working with their customer service. The software covers everything our business needs. We have never had an issue they could resolve therefore we don't waste anytime or energy on this part of our business and that is reassuring!
- First [SENSITIVE CONTENT HIDDEN] is awesome
- I feel like I have a personal account manager and friend in this business
- Anything I need he responds quickly and personally
- Thanks [SENSITIVE CONTENT HIDDEN] I like how the system works perfectly for 2 or more employees
- It's not too much for 2 people and fits really well
- I love how easy and simple it is to contact our clients via newsletters and sms directly from the software
- I wish it was easier for me to change my, and other employee, schedules, however [SENSITIVE CONTENT HIDDEN]has helped me out each time I've need to change
- I think that for customers, after online login, the My Account link should be easier to see
- Also, after they are in their account make finding their appt easier
- And change the word Show to View or View Appts, for us Americans ;)
Switched From
Their small business options were to big and they were too expensive.
Why they chose it
"Price point, they responded the fastest and had the easiest trial period!"
Kristine K.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Good choise for beauty salons
Time saving is very important for us. While clients do booking online, we can work with apointments, and sometimes we dont need administrator.
Its easy to folow the schedule, and folow all information what's important for service improve
- Would be good, that we could integrate platform in our web page, that our clients dont need to go to other platform
- Would be easier tracking
Switched From
There was problems with resoursies, and overbooking at same time.
Why they chose it
"We still looking for some alternatives. There is diferent reasons - we are small salon so price feels bit higt, and also integration in web page would be great."
Jennifer B.
Verified UserCosmetics · Self-Employed
Great system
I am now able to store all of my clients contact details and confirm their appointments prior to their visit. This saves me a lot of time and looks very professional.
- I'm really happy that I have found Versum
- I find it really easy to use and coming from a non tech person, that's really important
- I have been very impressed with the training that came with the sign up
- Jeffery explained everything really well and it's this service that would make me recommend, Versum as it takes the stress away and makes it a good value product
- I love that I have everything to hand in one place and my clients are enjoying the online booking system
- It's easy to use for them and looks great integrated in my website and social media pages and gives that professional edge
The templates for mailshots are great but limited so I would like to see a better variety of choice especially for the beauty, permanent make up and aesthetics industry
Switched From
I didn't like the pay by appointment plan with Shedul, it put me off looking further into their product.
Toma C.
Verified UserCosmetics · 2-10 employees
Versum great experience
Gain time, very interactive. Features that are very useful for my salon management.
- I’m very happy with this software, it s very useful, fast, eficient and really easy to use with the principal tools for salon planning and reporting
- Very fast and efficient support
- Nothing special to submit
- This software works very well for me
Switched From
Report more easy to generate, options for sms sending
larochelle l.
Verified UserHealth, Wellness and Fitness · Self-Employed
A must have software
Love it
I really do like everything, it makes my life so much easy, and it reduced my no shows soooo much with the sms reminder
That i have to pay for every other add on feature, and whish that bulk smse could be bought in less quantity
Switched From
Versum gave me more feauture i needed for my salon
Agnieszka K.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Brilliant application
Verified reviewer
- Very clear and easy to use
- Everything what you need to run a business
- That there was a lack of features on the mobile app
Why they chose it
"Better price and clients don’t need to download apps"
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