VipeCloud
Review of VipeCloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About VipeCloud
VipeCloud Screenshots
VipeCloud Features
VipeCloud Integrations
Customer Reviews
See why people love VipeCloud
Gloria K.
Verified UserHealth, Wellness and Fitness · 2-10 employees
Great support and perfect for small business
Great - their videos are super useful to learn how to do everything. I must have contacted the support team at least 5 times during our set up and they have always been very helpful.
- For a small business, we were looking for something simple, easy to use, and a good value
- We found it in Vipecloud
- With multiple users, it was not easy to share contacts, templates, etc
- Or maybe we didn't know how
Why they chose it
"price and simplicity. Recommended by StartX"
Bryan Y.
Verified UserProfessional Training & Coaching · 2-10 employees
VipeCloud is CRM with great customer service and a quickly expanding toolset.
It's been phenomenal. The team is incredibly responsive to my needs. They answer questions and have been very adaptable to things that come to mind. The service is great.
- It just keeps expanding in its capabilities
- It's pretty easy to learn
- I've been able to teach myself how to add in Zap integrations
- It's an all-in-one system with CRM, contacts, automations, scheduler, newsletters
- I don't love the way the embeddable forms look
- They're fine, but don't look great integrated onto my Squarespace pages
Why they chose it
"[sensitive content hidden] was terrific and walking me through the product, and helping me integrate it into my business."
Usha K.
Verified UserLaw Practice · 2-10 employees
Best CRM for small sized businesses
VipeCloud has been a great asset in helping us organize and keep track of customer interactions on a daily basis. In particular, [SENSITIVE CONTENT] has been outstanding in providing personalized support in exploring how best to use VipeCloud to suit us as a law firm. Having tried a number of systems and databases over the years, we can say with confidence that VipeCloud is one of the most user-friendly ones and can be customized to meet our needs rather than forcing us to reconfigure our data to fit the system.
- Easy of use & easy integration
- The user experience has been positive thanks to [SENSITIVE CONTENT] who has been a great help from the get-go
- Suggestions from us (the users) are considered and have been implemented in the new releases
- An Auto-saving feature in the Email template would be really helpful
- Users should be able to re-order the pipelines instead of deleting and re-typing them
Why they chose it
"Pricing and responsiveness"
Curtis H.
Verified UserE-Learning · 2-10 employees
Top Notch Customer Experience.
Super, every need I have has been exceeded.
- Amazing Customer Service, Quick Response time, Landing Page for each email
- Great tool for Professionals, captures CRM in one spot
- That not everyone is enjoying it
- I have so many friends who choose VipeCloud as the go to for communication
Switched From
Cost was lower, product was far superior with VipeCloud.
Why they chose it
"Cost, Customer Service, and value for the investment was higher with VipeCloud."
Jennifer V.
Verified UserHuman Resources · 2-10 employees
VipeCloud is an intricate part of our tech stack... LOVE IT!
Drew and the team are great. Very responsive, open to feedback, and always ready to help.
I love how easy it is to set up an email campaign, use the feature layouts, and create streamlined workflows
- Take a little bit to get used to how to find everything
Switched From
CRM feature and to do list were the biggest things
Bobby K.
Verified UserNon-Profit Organization Management · Self-Employed
5 star Customer Support
As a nonprofit with limited resources, it was imperative that we received strong training, and timely customer support as we set up our automations and integrations to our Donation Platform, GiveButter.
- The onboarding, training and support is "Best in Class"
- Working with Drew
it's a positive in reality but as they are growing there are improvements in integration and functionality that are in progress
Why they chose it
"Price and Smaller company with personal Support"
Christy B.
Verified UserMarketing and Advertising · 11-50 employees
Vipecloud is a necessity for marketing!
I'm not sure how I ever did business before Vipecloud. This platform allows me and my staff to handle all clients in one space and provide services to all of them at once.
- Vipecloud makes it very easy to manage business contacts and communicate with them effectively
- We not only add all contacts into one place and manage easily, but we are also able to provide services to our clients with one click
- Very user friendly platform and customer service is top notch
- I feel like I'm not utilizing all features and it's just because I'm not tech savvy
- I want to use the automated options more, but don't understand it
- Maybe better explanation of new features that become available
- This is mainly on me
- I do feel like it would be nice to have a price break at a certain number of clients since we have grown so much
Switched From
[sensitive content hidden] explained how much better it is. LOL
Why they chose it
"Not applicable."
John B.
Verified UserMarketing and Advertising · 2-10 employees
Our go-to tool for everything!
Vipecloud enables us to do a multitude of different things with our customer database -- everything from contact management to email marketing and even to tracking opportunities. It's one of the best on the market.
- As a user of a number of the larger and more popular marketing automation / CRM tools, I found VipeCloud to be easier to use and quite robust for its footprint
- The system was easy to set-up and use, and the support was out-of-this world
- I'd recommend it to any small organization that's wanting to get the most out of the contemporary marketing software world
- There is almost nothing we didn't like about VipeCloud
- When we encountered difficulties and even when we needed to unlock new features, VipeCloud was very eager to help
Why they chose it
"Previous experience with the product from one of our principals."
Jesse P.
Verified UserDesign · 2-10 employees
Love this service!
I love the email features and social media posting. The system is user-friendly. The customer services is excellent, prompt, and easy to understand.
- I love the ease of using this product
- The customer service is excellent
- The only thing I think could be different, would be a notification via email when a post fails
- It sometimes gives error, but I am not aware until I click that tab the next time I login to my dashboard
Switched From
Customer service is much more PERSONAL and easy to connect with! They matched the cost I was paying with SocialPilot. There is a greater sense of security in the posts completing versus with SocialPilot.
Julie B.
Verified UserCosmetics · Self-Employed
Great Program for building customer relationships
Great! Adam and his team are top notch and very helpful with communication
- Easy to use
- Great customer support
- They went out of the way to make sure you are knowledgeable of how to use the system
- There wasn’t anything I didn’t like about it
Switched From
The VA services I hired use VipeCloud and so I switched with her
Why they chose it
"Price and ease of using"
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