WellSky Personal Care

Review of WellSky Personal Care Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About WellSky Personal Care

WellSky Personal Care (formerly known as ClearCare) offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. In addition to point of care capabilities, WellSky Personal Care also offers proprietary scheduling and telephony tools, as well as HR and financials, applicant management, sales management and CRM. WellSky Personal Care helps streamline care planning and automate back office tasks, eliminating paper care journals, time-consuming billing practices, and ineffective communication with staff, patients and their families. By integrating all office functions into a single user-friendly, highly-accessible web-based system, caregivers can quickly and easily manage their schedules, tasks and any critical situations that need immediate attention. WellSky Personal Care offers 24/7 access to the software from any media with an internet connection, including computers, smart phones and tablets (such as the iPad). Caregiver and family portals, provide transparency by giving everyone real-time access to care plans and other important information. The software's proprietary two-way messa...

WellSky Personal Care Screenshots

WellSky Personal Care Features

Features of WellSky Personal Care
Billing & Invoicing
Calendar Management
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Reporting & Statistics

WellSky Personal Care Integrations

QuickBooks Online Advanced logo
QuickBooks Online Advanced

Customer Reviews

See why people love WellSky Personal Care

5 Star
60%
4 Star
30%
3 Star
10%
2 Star
0%
1 Star
0%
Khilah B.

Khilah B.

Verified User

Hospital & Health Care · Self-Employed

Used monthly for less than 12 months
Dec 22, 2025

Great caregiver support app!

Verified reviewer

What they liked
  • Ease of use with scheduling a caregiver was a huge plus using this platform
  • I’ve used it for personal
Room for improvement

It’s hard to tell at first if the caregivers on the app travels to your location but after an update it looks like that info is more accessible

Michelle M.

Verified User

Hospital & Health Care · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Personal Care operations have become more efficient

It is generally great. Good communication and response to issues. Also, fantastic access to training online for product.

What they liked
  • That it makes daily operation easy and efficient
  • It has allowed for better communication between field and office staff
Room for improvement

The lag that has been created when we went live with the open EVV system in Tennessee in August 2025

Why they chose it

"Better options and more user friendly at the time."

Nealy M.

Verified User

Hospital & Health Care · 11-50 employees

Used daily for less than 2 years
Dec 22, 2025

ClearCare Review

the CC support team has been amazing at answering any questions promptly. They also provide a follow up call to ensure all needs were met.

What they liked
  • Love the clock in/out functionality to know if a team member has successfully arrived on shift
  • Love the reports
Room for improvement
  • The recent downtime with the software, occurring on Friday afternoons, end of month and year end
  • The follow up explanation were sufficient, created challenges during those times

Shawn M.

Verified User

Hospital & Health Care · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Personal Care-Non Medical

It has been very easy to navigate in the different areas we utilize frequently. We have found that the tutorial/help section has been very beneficial as well.

What they liked
  • The new integrations over the last couple of years have been beneficial for our company
  • ie
  • billing & scheduling, customer support, bugs & issues
  • We have not had any security issues in the years with Clearcare and after WellSky took over
Room for improvement

Since the new Open EVV began 1 August 2025 we have had lag time while working in the Wellsky system

Jessica B.

Verified User

Health, Wellness and Fitness · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

My thoughts by Jessica

Very positive, it performs the needed tasks of a home health agency well. The WellSky team is top notch and very solution minded.

What they liked
  • The support technicians they are very friendly and knowledgeable
  • The product performs the expected tasks well
Room for improvement
  • Wish for faster innovation in the product and quicker break fixes on revenue impacted breaks
  • Also, an upgrade to the client/caregiver model to other service models of office staff and client (ie medication calls for $300 a month) etc (in regards to billing/scheduling)

Sylvie H.

Verified User

Health, Wellness and Fitness · 11-50 employees

Used daily for more than 2 years
May 28, 2026

Frustrated CRM that did not do everything I need to do

I had WellSky for 8 years and at the beginning it was fine but as they try to get better there was issues that would not get resolved.

What they liked
  • User friendly for 1st time user of a CRM system
Room for improvement
  • A lot of bugs and features that were not available
Why they chose it

"I thought this was the easiest CRM and I was brand new in the business"

Zach S.

Verified User

Health, Wellness and Fitness · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Personal Care Platform review

Good. I don't have a lot of complaints on the care side, although there are some quirks. Most of my concerns are on the CRM side.

What they liked
  • Pretty stable
  • Mostly easy to use
  • Signed up about a decade ago and made the switch because of the web based platform
Room for improvement
  • Mobile functionality
  • CRM platform needs a lot of upgrades
  • My other CRM's have a lot of AI functionality already built in for marketing

Laraye C.

Verified User

Hospital & Health Care · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Wellsky is a Lifesaver

Positive experience, much better in the past year with the upgrades and updates that have been integrated.

What they liked
  • More user friendly now then perhaps 1 year ago
  • It makes the office staff job much easier to navigate thorughout the work day
Room for improvement

The recent lag in loading we have been experiencing since the open model EVV integration 1 month ago

Taj S.

Verified User

Human Resources · 11-50 employees

Used daily for more than 2 years
May 28, 2026

Case manager ll

I’ve been using Wells guy for 6 1/2 years now. Everything about the software for me has been a huge game changer as a case manager to be able to track clients progress.

What they liked
  • Ability to case note for our members and the easy use software
Room for improvement
  • Software offered every thing that was HIPAA compliant
  • But I would love to see more security

Angie A.

Verified User

Hospital & Health Care · 51-200 employees

Used daily for more than 2 years
May 28, 2026

Easy HomeCarr app to use

I have been using this app for almost 4 years and over those 4 years it has improved so much and gotten better and easier to use.

What they liked
  • I love how it is so easy to use and navigate in and around
Room for improvement
  • Sometimes there are glitches within the site

Write a Review

Share your experience to help others make better decisions.

(0/5 Stars)

Decision Context

Popular WellSky Personal Care Alternatives

Main Product
WellSky Personal Care
WellSky Personal Care
Overall Rating
Rating 4.4
Pricing
Pricing available upon request
Learn More
Alternative Product
Alora Home Health
Alora Home Health
Overall Rating
Rating 4.6
Pricing
Starting at $295.00 per month
Learn More
Alternative Product
AdaCare
AdaCare
Overall Rating
Rating 4.7
Pricing
Starting at $99.00 per month
Learn More
WellSky Personal Care

WellSky Personal Care

4.4
Pricing
Pricing available upon request

See what companies are saying about Software Advice

Great
Based on 619 reviews
Trustpilot
Professional Service

This is very useful service. The company presents itself in a very professional manner.

Ansuya, 1 hour ago

Subscription Successful!

You've been added to our newsletter.