WorkPal
Review of WorkPal Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About WorkPal
WorkPal Screenshots
WorkPal Features
WorkPal Integrations
Customer Reviews
See why people love WorkPal
Jordan L.
Verified UserConstruction · 11-50 employees
Paperless, Quick and Efficient
Verified reviewer
- A few years down the line we will have our full service and works history documented and stored to refer to without having a large amount of physical paper stored in our office taking up space and being hard to navigate
- New staff will need less instruction on finding these and reports arrive instantly
- Could possibly be more easily customisable in what you provide to the customer
Why they chose it
"Workpal was referred to us by our phone providers, upon the initial demonstrations the WP staff were very helpful through the process and the price was reasonable."
Steve E.
Verified UserEnvironmental Services · 2-10 employees
Amazing Platform
We've been using the Workpal system and app, and once it's configured to suit your specific needs, it's incredibly straightforward and user-friendly. Having worked with various systems over the years, I can honestly say that Workpal is one of the easiest to navigate. [sensitive content hidden] and his team have been fantastic — always supportive throughout the setup process, and [sensitive content hidden] is quick to respond to any ad hoc queries we’ve had. If you're considering Workpal, I’d highly recommend setting aside time for proper team training and being clear on what you want the system to deliver. The feedback from our clients has been very positive, especially around the reporting features — reports can be generated quickly and look professional. Our engineers also value how easily they can access their weekly schedules and add ad hoc jobs, helping them work more efficiently day to day. A great system backed by a great team!
- Easy to navigate round the system with a good customer service team if needed
- The team are always checking in to see if they can help
- Not a lot of issues if im honest, not something that would turn me away
- just a quicker response on new ideas put forward for possible changes
- but that is being really picky
Why they chose it
"customer care from [sensitive content hidden] and his team. 100% recommend [sensitive content hidden] to help with any onboarding"
Ed C.
Verified UserReal Estate · 2-10 employees
WorkPal for gritting
I’ve been very pleased with WorkPal and would recommend it. Compared to other apps I’ve used it quick and easy and very adaptable to suit your requirements.
- Even for someone like me who isn’t very tech savvy I find it easy to use
- The clients like the job report that they receive and a big plus is that even if you are in an area where signal is poor WorkPal will still operate perfectly and save all the info to complete the job once it has signal
- I’ve dealt with [sensitive content hidden] who has been very patient and understanding when it comes to my limitations with tech and any problems or issues have been quickly resolved, even retrieving data which I thought had been lost
- WorkPal is a definite upgrade on any job app I’ve used before
- Would highly recommend it
- The only little annoyance is that you can’t change the log in password for each operators
- The passwords are like a WiFi code
Why they chose it
"It was recommended to be by someone in the industry"
Mark P.
Verified UserFacilities Services · 51-200 employees
System Hygienics Limited
Really sped up our service to our customer and manages our engineers
- The asset system which we use extensively
- How inflexible it is
- It is really difficult to get developers to modify the system how we would really like to use it
Why they chose it
"Asset system"
David P.
Verified UserFacilities Services · 2-10 employees
Great service from day 1
[sensitive content hidden] has been of great help since day one. From initially showing me how the software works to technical help throughout and resolving any queries I have had.
- App is clean and functional to use
- Desktop hub keeps everything well organised
- Customer support is second to none
None so far, the software is doing everything I need it to to keep our job records organised, teams in the loop and safety records up to date
Switched From
To enable staff to create risk assessments on the job and provide accurate service detail
Why they chose it
"Ran this past colleagues who have used other systems like field motion and they said they’re a bit glitchy"
Melanie F.
Verified UserConstruction · 2-10 employees
System use
10/10 star service happy with everything
- Staff were friendly and helpful and in depth with training
- not an option as yet for adding material invoices
Switched From
new company transition and needed something more simple
Ross G.
Verified UserFacilities Services · 51-200 employees
Industry leading Field management system
Overall experience with WorkPal has been amazing since we started and long may it continue, excellent support team and the best system on the market
With our work heavily concentrated inside London, it is crucial to provide our engineers with the most efficient routes to get them from job to job to avoid stand still traffic and stay on course to hit client provided SLA'sHaving instant access to sleekly designed job report cards we can provide all of our clients with precise, real time updates which has improved our already strong customer satisfaction scores
Intergration with WAZE navigation would be useful as some of our engineers choose to use this satnav system
Switched From
The two businesses could not find any synergy and it was not working for us.
Why they chose it
"Work pal presentation, delivery of work flow jut worked so well for me, the team were friendly and precise with their information. The system is brilliant and has reinvented our business"
Kevin C.
Verified UserMechanical or Industrial Engineering · 11-50 employees
Great software for asset management
Workpal have been great. They have been following up with us to make sure we are happy. They are offering options to help with any issues we have. I regularly get a call or email to see how everything is going.
- Workpal can fit their software to suit you
- They can turn on and off features to keep Workpal as simple and straightforward as you need it
- They can make the forms to suit you and their form controls are very good
- Their developers are very obliging and very inventive at setting uo the system to suit what you need
- We couldn't have a test run with the software before setting up everything
- If potential users could trial the software with basic forms I think it would make implentation much easier and give clients a better insight into what to expect
Switched From
Workpal had asset management and imanage didn't. Workpal was a superior set up.
Why they chose it
"We initially signed up for emaint and they had promised us features that they could not deliver. We had to pull the plug half way through implementation."
Amy R.
Verified UserFacilities Services · 2-10 employees
Excellent and Easy to use.
Verified reviewer
- The software is incredibly easy to use, importing data can be done in bulk therefore it speeds up the process
- If you have an issue your consultant gets back to you straight away and always ready to help and advise
Some of the terminology is something we have never used as a company so getting our heads around that to start with
Brandon R.
Verified UserConstruction · 11-50 employees
National Electrical Contractor - Workpal
Verified reviewer
- The entire experience from the outset with [sensitive content hidden] and the team at Workpal has been great
- Detailed demo’s and explanation
- The implementation with [sensitive content hidden] was just as good and they worked closely with us to tailor the system to our needs as much as it allowed
- This was a massive change for us and trying to get a team of 20+ engineers moved across to the new app was a challenge and presented its issues, but again, the Workpal team were on hand every step of the way
- The level of control and functions available within the app is really useful, and the way you can set it up to send the office team and clients real time updates is invaluable to us
- Really impressive system
The impact of implementing Workpal has been great for our business, so it’s honestly difficult to find one
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