Zello

Review of Zello Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Overview

About Zello

Zello is a comprehensive live-voice-centered communications solution, including an integrated, enterprise-grade dispatch hub and an industry-leading voice messaging app for frontline teams and businesses. With Zello, turn iOS, Android, and Windows devices into walkie-talkies that can also record messages, track location, issue real-time emergency alerts, and make live voice communications safe and reliable amid complex operations and everyday logistics. Through instant and clear voice messaging, Zello connects frontline workers, teams, and communities around the world with public and private voice channels. As a push-to-talk (PTT) app, Zello allows field service workers and dispatchers to converse in real-time and communicate with ease by using a phone like a walkie-talkie. Features include PTT, unlimited range and channels, voice playback, 1:1 and group messaging, status updates, alerts and notifications, a dispatch hub, and more. With Zello, communicating is intuitive: tap on a channel, press and hold the central PTT button, and just talk. Users can communicate 1:1 with contact calling, quickly communicate using Ad Hoc channels, and set-up permanent team channels for frequent...

Zello Screenshots

Zello Features

Features of Zello
Audio Calls
Calendar Management
Collaboration Tools
Data Import/Export
Discussions/Forums
Mobile Access
Search/Filter
Third-Party Integrations
Video Conferencing
Access Controls/Permissions

Customer Reviews

See why people love Zello

5 Star
70%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
10%
Tobias R.

Tobias R.

Verified User

Wholesale · 10000+ employees

Used daily for less than 2 years
Dec 22, 2025

Optimizing communication in Denmark's largest retailer

Our end-users are happy. Our customers gets help faster in our stores, so they are happy too.And from a IT perspective we have zero downtime, and great management features. And there are still new features coming. All in all, a very good experience!

What they liked
  • The management console is the key feature for us in IT
  • It makes our work easier
  • The up-time is also a something I feel is worth mention
  • Not yet did we have any issue on the front
  • And at last the efficient/fast communication
Room for improvement
  • It's hard to point out something
  • A lot of times the issues we have or the request we have is fixed
  • I think the only feature we're missing now is the option for display names in channels
  • That gives the option for more and better integration with MDM solutions without leaving the end-user with weird channel names
Why they chose it

"The easy setup process and the management console."

Samuel R.

Verified User

Legal Services · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Zello Communications

This software is great to talk to a friend, or a team of coworkers, making voice, text and image sharing simple and fast. In our application we use Zello for Emergency broadcasts and communication so that all team members are acutely aware of what's transpiring.

What they liked
  • The mobile application is convenient and most practical for our team
  • Allowing us to have real-time delivery of communications
Room for improvement
  • Some Zello apps are subscription based and on other platforms their maybe no cost
  • This inconsistency was confusing and not uniform across the board

Verified Professional

Consumer Services · Self-Employed

Used daily for less than 6 months
Dec 22, 2025

Awful

Consumer Services

What they liked
  • Nothing about this was amusing
  • It's completely confusing
Room for improvement
  • Overall functionality of this program was a complete bust

Lisa S.

Verified User

Telecommunications · 51-200 employees

Used daily for more than 2 years
Dec 22, 2025

Great way to stay connected

Zello is so easy to use and train new employees. Being able to communicate with others in our group is vital and Zello helps us stay connected.

What they liked
  • What I like most about Zello is that I can get ahold of anyone when I need to no matter the location
  • Our techs were out in the field and I can easily communicate with them at any time
  • Plus, the battery life is great
Room for improvement
  • In some of our territory locations, cell phone signal is very low
  • This can cause some issues but luckily we do not encounter this often

RICARDO S.

Verified User

Computer Software · 2-10 employees

Used daily for less than 12 months
Dec 22, 2025

Push the button and you are in.

It has been a great tool for more dynamic communications in the business.

What they liked

It gives me the functionality of the conventional radio communications with the advantage of an endless range of signal, and less expensive

Room for improvement
  • If you have no internet or cell phone signal, you are dead

Jorge Javier Q.

Verified User

Public Safety · 201-500 employees

Used daily for less than 6 months
May 28, 2026

Operational efficiency with ZELLO

We are a police corporation in the state of Veracruz, Mexico. When we arrived to manage the operations, there was a fragile telecommunications infrastructure that did not support all operational services, which made it difficult to supervise officers in the field. With the inclusion of ZELLO, our operations have been exponentially streamlined since each officer has the application on his cell phone or tablet, receiving communications directly and without delay, giving a better response to citizens in the prevention and containment of crimes.

What they liked

Its versatility and user-friendliness make it an application that, when used well, has become a powerful communications tool

Room for improvement

So far, all of its components are essential and well designed to achieve perfect harmony in use

Petros H.

Verified User

Public Safety · 51-200 employees

Used daily for less than 6 months
May 28, 2026

Zello work

So far I'm very pleased with both myself and my Immediate Response Service a score of 10 could be better

What they liked

It has provided me with a very good cooperation with my colleagues in the fire department without wasting any time in our communication and we have an immediate response in matters of geographical location

Room for improvement
  • The fact that you cannot have in the Live application the map where the cars are moving to give you directly the moment they attempt
  • This is only done on the Website

Anthony M.

Verified User

Hospital & Health Care · 2-10 employees

Used daily for less than 6 months
May 28, 2026

Game Changer

Zello has been a game changer for us, the system is easy to use and when you need support, they're right there for you.

What they liked
  • Being able to track our teams using the zello map
Room for improvement

Not being able to add addresses inside the zello map to get ETAs, instead you have to jump over to google maps

Blake K.

Blake K.

Verified User

Information Technology and Services · 2-10 employees

Used daily for more than 2 years
May 28, 2026

Meets the Needs and Then Some

Verified reviewer

What they liked
  • The most significant benefit for us was the accessibility via the API
  • While the web management console is easy to use our deployment depends on custom integration services
  • The documented API is easy to use and the provided SDK's worked great
Room for improvement
  • Zello is driving a lot of advancements with their applications, but one area forgotten about is the dedicated radio support
  • We rely heavily on physical radios from Telo, and some features sometimes don't work or are hard to enable
  • While we provide feedback on what we would like to see, we have no visibility if there is any traction on the suggestions
Why they chose it

"Costs and API/SDK access."

Nicholas M.

Nicholas M.

Verified User

Higher Education · 51-200 employees

Used daily for less than 2 years
May 28, 2026

Excellent Application.

10/10

What they liked
  • Ease of use
  • Quick connectivity
  • Being able to connect with my team anywhere and anytime
Room for improvement
  • Some updates reset settings causing users issues
Switched From

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