AutoLeap
Review of AutoLeap Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About AutoLeap
AutoLeap Screenshots
AutoLeap Features
AutoLeap Integrations
Customer Reviews
See why people love AutoLeap
Camila R.
Verified UserAutomotive · 2-10 employees
After using it for a year...
Verified reviewer
- It is still a well designed software, integrates with part ordering websites nicely
- The accounting side is good
Customer service is slow, their contract has fine prints that they don't tell you about on their presentation, are not up to FL invoices standards
Andrea K.
Verified UserAutomotive · 2-10 employees
Great platform! Lots of features to help efficiency in auto shop.
AutoLeap has been incredible so far. The platform is user-friendly, the customer support is excellent, and the range of features available has truly exceeded our expectations. The highlight for us has been the thorough and well-structured implementation process. Working with [sensitive content hidden] has been a great experience—she ensured our team was fully prepared and confident to start using AutoLeap full time.
- AutoLeap has been a game-changer for our shop
- It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless
- The platform is user-friendly, and the implementation support—especially from [sensitive content hidden]—was excellent
- We had a hard time scheduling our zoom calls/meetings during business hours
- When owners work in the business, it is hard to jump on a call while the business is open - so most of the time we had a lot of distractions
- Would have loved it there was an after business hour team
Switched From
They didn't offer any features that we were looking for. Specifically, SMS marketing.
Why they chose it
"AutoLeap is a web based software and can be accessed from anywhere."
James B.
Verified UserAutomotive · 2-10 employees
STAY AWAY!!!!
Overall they were great at first, but I should have been suspect when they asked me to leave reviews before trying the program. This is a company that is a predator.
- Don't trust a company that ask you to leave reviews before trying the program, don't trust a company that has you sign a 1 year contract before using a program
- You wouldn't buy a car without test driving
- Stay away from this predatory company
- I stopped using when the integration of parts ordering and paper work did not fit my needs, but that is not why I give Autoleap 1 star- I give them one star (would be negative stars if available) because I was lied to by the sales person
- During the on boarding I was a little concerned about the 1 year contract obligation, and was advised "If we can't get thing working smooth for you we will cancel the contract
- " After working with Autoleap trying to get the program to work with my shop, which I tried working with them multiple times to get the kinks worked out
- I advised them it wasn't working out for my needs
- I was then advised that "sorry, we honor our contracts
- " There was no help, no "sorry we couldn't work out" nothing that was supportive
- Basically Autoleap felt and acted like they are the end all be all of auto repair management systems
Mike D.
Verified UserAutomotive · 2-10 employees
Automotive Service integration
Very positive, user friendly and efficient way to process service invoices.
- You can do everything in one place, with the ability to go paperless
- Web based platform has lag from time to time
Switched From
StockTrak program obsolete. Technology advances toward paperless invoicing and estimates
Jennifer T.
Verified UserAutomotive · 2-10 employees
Great for multiple locations
Verified reviewer
- Ability to communicate with customers by text or email
- Easy to use and cloud based environment
- Ability to manage more than one location
Setup can be a bit tome consuming if you are not uploading any information form a previous customer management system
Switched From
Program is from 1989 and support ended in 2002.
Why they chose it
"Ability to manage multiple locations as we are expanding"
Adam S.
Verified UserAutomotive · 2-10 employees
I would not recommend using Autoleap
I have used Autoleap for 3 months, decided at 2 months (high stress from advisors and techs) that is was not right for our shop. The techs are very limited in abilities. They cannot log or see their flag hours. The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor. It was very complicated for the tech to jump back and forth to have access to something simple. The Invoices created a lot of questions that we never had 'What is this ____ ' many items on the invoice cannot be changed. Things as simple as Fonts or Bold in the title. The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is working on that'. The Contract is vague and will lock you in. Do you research, Autoleap is not the best software for shop management. There are so many better options out there. They are a money grab contact software and will put the carrot out in front of you. I would not recommend using Autoleap.
- Unfortunately, not very much
- Customer service is poor the software seems to be written by people who do not understand the automotive industry or shop flow
- Invoices look messy and are not customizable as promised
- The techs cannot view their flagged hours or the work calendar
Why they chose it
"Was promised they were able to do things that we needed - techs tracking hours, stop using google calendar for the techs."
Jose N.
Verified UserAutomotive · 2-10 employees
Owner/Service Writer
Fantastic! Once getting past the initial configuration and practicing a few times.
- The tech support's willingness to assist
- The amount of video training assistance
- The overall interface of the software
- the price :)
- the initial configuration to get things going
Why they chose it
"AutoLeap has more options and makes things run more efficient."
Diako K.
Verified UserAutomotive · 2-10 employees
Would highly suggest to any shop old or new to switch.
The team they have there is so helpful when it comes to setting up and getting everything started, we thought it was going to be a nightmare to switch programs but they made it seamless and they have a great way of setting up going live.
- How easy it is to go from making an appointment to ordering the parts directly from the same page to sending reminders
- The software helps with my business so much
- I have not come across anything I dislike about the program
Switched From
The old system was not doing what we needed it to, like integrating all the suppliers and having a schedule and the customers on the same app.
Pawan S.
Verified UserAutomotive · 11-50 employees
Autoleap review
AutoLeap is a modern solution built with auto repair businesses in mind. It not only improves operational efficiency but also enhances customer experience. Whether you're running a single-location shop or a multi-bay operation, AutoLeap is definitely worth considering.
- AutoLeap is a powerful, cloud-based auto repair shop management software that has significantly streamlined operations for many in the automotive repair industry
- From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies the day-to-day challenges of running a repair shop
Everything is pretty good, I personally do not feel there is any need of improvement
Why they chose it
"Was perfect match for what I was looking and software is easy to use"
Abdy M.
Verified UserAutomotive · Self-Employed
Great software
Easy to go thru the whole system, also I love the customer interactions thru the system, messages, appointments approvals, etc.
- I highly recommend AutoLeap, it works perfectly fine for my shop
- Haaris Kirmani guide me thru the whole process and help me out with all details so I can understand all the features and now I can take full advantage of all the features that AutoLeap offer me
- AutoLeap software help me and my shop to be more professional
- At this moment I have no cons with AutoLeap software
Why they chose it
"Better software overall. AutoLeap offer me office features like customers appointments, interactions etc"
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