Blackbaud Financial Edge NXT
Review of Blackbaud Financial Edge NXT Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Blackbaud Financial Edge NXT
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Blackbaud Financial Edge NXT Features
Blackbaud Financial Edge NXT Integrations
Customer Reviews
See why people love Blackbaud Financial Edge NXT
Dominique J.
Verified UserAccounting · 2-10 employees
My review of Financial Edge NXT
I like Financial Edge NXT and I couldn’t imagine doing my job without it!
- I like that this software is for finance and accounting professionals
- It has helped me to perform the daily functions of my job with limited interruptions
- I haven’t been able to understand the allocation module, and so we are still doing our investments manually
- The guide that is provided seems to work more for people who have an overall understanding of how it should work
Meredith F.
Verified UserLibraries · 51-200 employees
Review of Blackbaud Financial Edge NXT
Our overall experience has been great. Tech support and our implementation team were fantastic to help us get everything in place and have been a great resource as we have continued to learn the program. Having a solution that is not installed on the network , but on the cloud has given us more flexibility. And information is shown in a more user friendly display to easily see data all in one place.
- Blackbaud being a Non-Profit Financial accounting system works well for us in the non-profit/ government sector as a library
- They truly understand the needs non-profits have and work to create solutions for those problems and needs
- Blackbaud is easy to use, and easy to train new employees with
- The training Blackbaud provides can not compare to many other products
- There are 20+ classes that can be taken with an online instructor or through E-learning
- This training has helped us implement this software across multiple locations and make sure our staff was prepared for their duties within Blackbaud
- As a government/non-profit agency we are required to use Purchase orders
- Blackbaud's purchase order system is not as user friendly as the rest of the software
- They are working to move the purchase order system to the WebView and we have been told it will make several changes to make the PO portion easier to use
- We also need to be able to multi level approvals on an invoice and the solution Blackbaud was able to provide until they get everything in WebView didn't work for our organization, as we are required to have a pre-audit statement on all purchase orders and invoices that are paid
Switched From
Banyon was not user friendly, and had been put into place as a temporary solution.
Why they chose it
"Non-Profit customization, Tech support and Training"
Rebekah S.
Verified UserGovernment Administration · 201-500 employees
Happy convert from Quickbooks Online
If you use RE, definitely integrate and use FE!
- Integration with RE is the main reason we converted from QB Online
- It was a great decision, as it has increased efficiency and reduced errors
It was somewhat challenging for our accounting staff to get used to, since they aren't RE users, but the training package is quite good
Verified Professional
Non-Profit Organization Management · 51-200 employees
The product you are sold is probably not what you will actually get
Our experience with FENxt has really been terrible. It is soooo slow. Features we were promised at implementation do not work or have never been rolled out (where is A/R??). It does not sync with our bill pay system (we were told it would!) so bills have to be manually entered into two systems. It takes a very long time for support and usually the ineffective solution is that we should clear our cookies or history, or we are sent something to read. One of our databases has had problems from the start. Every excel report has to be reformatted to be useful.
It is good to have project tracking capabilities and to have the ability to work from home if needed
- The sales team will give you a lot of promises that are not reality
- The biggest overall problems are how slow the system is, and features we were promised that never happened
Switched From
We switched in hopes of a better system with more integration and easier intercompany transactions.
Why they chose it
"We thought that we were making an investment in a system that would improve the efficiency of our organization."
Calyn B.
Verified UserGovernment Administration · 201-500 employees
Great Fund Accounting Software
We moved from QuickBooks to BlackBaud because we needed a fund accounting program and it has performed well for our organization. Our department heads now have access to the site and can see their financials more than just once a month which is game changing for financial decisions.
- The cost of this software verses the others in the market is very affordable
- The implementation went very smooth and it has been working very well
- Support is usually really quick and helpful to get problems solved
The reporting functions are time consuming to set up but most reports can be built to suit your needs and work great after the initial build
Switched From
Needed a fund accounting software
Why they chose it
"We choose BlackBaud over the others due to fund accounting specifics and pricing."
Tim H.
Verified UserNon-Profit Organization Management · 51-200 employees
User review
Has been positive but still learning the system since "go-live" migration about 7 months ago.
- Migration from previous version was seamless along with BB team to assist where needed
- Ability to "copy previous" is very helpful
- Helpful training opportunities via on-demand or BB U taught courses
- BB support is usually always quick to reply & direct when needed
- Understanding parameters that need to be set (i
- e
- post, etc
- ) can be confusing
- BB support does not seem to have access to your org file when issues arise
- that was a bit shocking
- I would think behind the scenes that would be able to access & walk through critical problems that need to be addressed
- I realize it may be a data security issue but having to add a BB staff as user seems akward
Why they chose it
"Price consideration & need to migrate to cloud around Covid shutdown."
Kenton S.
Verified UserReligious Institutions · 11-50 employees
Good product - backward implementation
The worst part is implementation. We had to make decisions about setup that cannot be changed before we fully understood how we wanted to use the software. They should have allowed us to use our own data in a "sandbox" model to learn how things work.
- I love the fact that you can create journal entries and invoices and include that information in reports before posting them
- This helps to avoid mistakes
- The web view is user friendly and fairly intuitive
- The database view is archaic and not user friendly
- Many functions have not yet been converted to the web view and must be done in the database view
Switched From
We were unhappy with Shelby. We also wanted a solution that was integrated with church management and had features like capturing credit card feeds directly from the bank.
Why they chose it
"Cost and the fact that Blackbaud integrates with church management."
Stephanie S.
Verified UserHospital & Health Care · 201-500 employees
Financial Edge NXT
We have been using Financial Edge and now FE NXT for years. We find that it has a user-friendly environment.
- We really like the drill down features in general ledger account details
- We also like the Excel Add in functions for importing from spreadsheets and other software systems
- The lack of consistent queries available in NXT has been a challenge
Jennifer J.
Verified UserNon-Profit Organization Management · 51-200 employees
I really enjoy using Financial Edge. I can easily gather data on information that I need quickly.
Non-Profit Organization Management
- FE NXT
- I love that I can access my data using my phone or tablet
- FE NXT is very easy to use
- The customer support have always been very helpful and the follow-up is great
- That all the modules are not in FE NXT yet
- It would be really good to have a more robust payroll/ HR system that integrated with time clocks
Dorothy E. "Dolly" H.
Verified UserNon-Profit Organization Management · 201-500 employees
This product really can only get better
Our finance and marketing departments use Blackbaud FE and RE daily and they get the job done. Migrating to something else at this point would be a monumental task, but it still may well be worth the effort.
- Interfaces with our Fund Raising software (Raiser's Edge, I am equally thrilled with that too, and mostly for the same reasons cited herein)
- Blackbaud offers a good training program (which considering the product license fees all of which should be free)
- The reporting is cumbersome
- Lack of a self-service audit trail
- The interface is not intuitive
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Blackbaud Financial Edge NXT
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