Dialshree
Review of Dialshree Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About Dialshree
Dialshree Screenshots
Dialshree Features
Dialshree Integrations
Customer Reviews
See why people love Dialshree
Vinay K.
Verified UserFinancial Services · 5001-10000 employees
Elision
Appreciated to [SENSITIVE CONTENT] to quick support. But need to some changes in call log process because when i call on support number than no one answer the call in first time. I have to wait for engineer.
Dial Shree software is users friendly software and easy to manage all things in single place and appreciate to Elision Tream for Disposition Bucket, Sticky group, recording access features
- Unable to update multiple sms templates
- Have to repeat all process to add new template in every time
- Dial Shree Software GUI is very slow to make any changes according to other software GUI
- Like Vicidial GUI
Hemraj S.
Verified UserConsumer Services · 201-500 employees
DialShree - A Game Changer
Super! Our agents are using it dialy and they are finding it very user friendly.
- Using DialShree from Elision has been a game-changer for our contact center operations
- The robust reporting capabilities have provided us with valuable insights, enabling us to optimize our customer interactions and boost agent performance
- Moreover, the advanced IVRS and Automated Call Distribution features have significantly improved our call routing, resulting in efficient and personalized experiences for our customers
- We highly recommend DialShree and commend Elision for their top-notch product and excellent service
Sometimes system goes hang due to internet fluctuations, however rest is super good
Switched From
Lack of functionalities, features & modules. Also VICIdial doesn't provide any support.
Herat G.
Verified UserFinancial Services · 501-1000 employees
Experiance of Dilshree
Overall Experience is good,
- Quality and features
- means there are some features are really help for reducing the drop calls
- and quality of Calls are also good
- Two way calls without knowing investor we can guide to our agent
manish c.
Verified UserBanking · 5001-10000 employees
A Reliable and Feature-Rich Call Center Solution That Delivers Results
Goodoverall experience with Dialshree has been positive and productive. The platform offers a comprehensive call center solution that is both powerful and customizable
Dialshree offers a comprehensive suite of call center functionalities—predictive dialing, IVR, ACD, call recording, CRM integration, and real-time analytics—all in one system
- Bast of the Ecosmob’s technical support is generally responsive and helpful
- users report timely resolution of issues and assistance during setup or integration
Prasad R.
Verified UserInsurance · 201-500 employees
A Simple and Efficient product to resolve all you Call center dialing queries.
We are using the Software for more than 3 years now. The GUI is simple and eye catching. the support team is out standing. specially [SENSITIVE CONTENT] are the core guys on whom you can trust on delivering the requirement on time or before time. overall the support staff is very humble and always on quick action mode which is very remarkable. A special thank to [SENSITIVE CONTENT] as well. very polite person and always guides in right path for the product selection and other services selection.
- Its a very User friendly Software to use and micro level bifurcation of the States help to understand the productivity in simple way
- Reporting tool, IVR Flow Tool, Disposition Grouping are the major pros of this software
Well there are not many but if Elision team can work on sorting the uploaded list data date wise in acceding order along with user mapping will be an additional benefit
Switched From
The Previous dialer was not cost effective also it was a outdated technology which was causing issue.
Why they chose it
"Cost Effective. User Friendly, purely customizable, Prompt Support."
ram s.
Verified UserConsumer Services · 201-500 employees
Collection Module supported us automized our operations.
Amazing experience with team elision, they are quick and professional. Always happy to support and help.
- DialShree by Elision is super equiped with productive features and modules, collection module helped us to send auto reminders, auto calling facility cut down our operational work
- integrated payment utility worked like magic, and it helped us to identitfy the debtors and already paid ones
- Well so far it's a platform with super functionalities and reports, nothing from our side which should be optimized
- All good
Why they chose it
"For better functionalities and quick support."
Nigel T.
Verified UserMarketing and Advertising · 11-50 employees
Reliable Dialer - Highly Recommended.
Our agents are able to use dialshree to contact our customers without much downtime. So far it has been very reliable and highly customisable with our CRM via API.
- It's reliable and highly customisable with our CRM
- Comes with lots of reports and very easy to use
- Our agents took less than 1 hour to learn how to use the software
- I've looked and tested tons of dialer but nothing come close to DialShree
- They have a dedicated support team to help us solve any issue with the dialer very quickly
- There were some small issues with the software in the past but the team solved it quickly
- They should also increase the security of the dialer
Switched From
You cannot customise anything with CrazyCall at all.
Why they chose it
"We went with DialShree because of the support we're getting and it looks much more user-friendly."
Komolika J.
Verified UserTelecommunications · 51-200 employees
The most efficient software to use
1000/10 if i sat overall this app is worth using and worth trying. The staff here is very helpful and very promising nature
Easy go use call management is very easy no bugs no issues i like this software and been using this from over a year
- I like that software very much as it is very much and very affordable
- Using it is very easy
- loved this app
kuldip k.
Verified UserInformation Technology and Services · 1001-5000 employees
Technical Support Manager
Now we are happy to use this Dialshree application
**Auto Redialing missed Calls The application provides a satisfying user experience, with specific praise for its functionality
The system includes default reports and schedules maintenance times to ensure effective performance and upkeep
Jai S.
Verified UserGambling & Casinos · 51-200 employees
Elision : Dialshree, ease of usage
Amazing product & service. Milan Rathi who looks after our account is proactive in handling and helping us in our existing concerns. He is quick to understand and help in implementation of our new developments.
- You can micro manage what you would like to do with your campaign
- Nothing
- Everything is very well thought of
- What ever you need can be done by the team under user specific development in no time
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