MSP360 Backup
Review of MSP360 Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
Overview
About MSP360 Backup
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MSP360 Backup Features
MSP360 Backup Integrations
Customer Reviews
See why people love MSP360 Backup
Daniel C.
Verified UserInformation Technology and Services · 2-10 employees
Ultimate MSP Backup Tool
The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution.
Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization
They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that
Why they chose it
"Ultimate white label and deployment capability as it works on ALL operating systems."
Nick V.
Verified UserInformation Technology and Services · 11-50 employees
MSP360 is a great solution for MSPs
Verified reviewer
- The MSP360 managed backup is a very scalable backup solution that allows us to bring our own storage
- They support just about every cloud and local backup storage target you can think of
Sometimes there are issues with software updates but they are usually resolved in a timely manner and the support is responsive
Switched From
We switched services to get a better ROI with cost and scalability.
Why they chose it
"MSP360 had the best ROI with cost and scalability."
Tom H.
Verified UserAccounting · 2-10 employees
Staying away from your products
Had to quickly switch to another service due to the absurd price increase, resulting in many additional hours of work after being on your service for many years.
- Easy to setup, easy to use, just worked for the most part
License pricing increase with no additional benefit, the account rep never responded to any of my follow ups about price matching prior to my legacy file backup license being done away with
Maxim M.
Verified UserInformation Technology and Services · 2-10 employees
Flexible and Powerful Backup Solution for Advanced Users
MSP360 has been a dependable solution in our MSP toolkit. It's particularly great for customers who already have preferred cloud storage or want control over backup destinations. While not as "plug-and-play" as other options, the flexibility it provides is unmatched when tailored properly
- MSP360 offers a flexible, powerful backup platform with support for local, cloud, and hybrid storage
- It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc
- ), and has detailed job logs and reporting
- The granular restore options and image-based backup are also strong points
- The interface can feel outdated and overwhelming for new users
- Remote management through the web console (especially in legacy versions) lacks polish
- Some errors can be cryptic and require deep digging
Michael D.
Verified UserInformation Technology and Services · 2-10 employees
MSP 360 Great Value
Overall the experience has been great and we have not ran into many if any issues.
- They do a good job of keeping up to date with the technological needs for MSPs
- Seemed like it took quite a bit of time to restore from a backup
Why they chose it
"Pricing ended up being the deciding factor"
Seth K.
Verified UserNon-Profit Organization Management · 51-200 employees
Geared for Managed Service Providers, but also great for SMBs
I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup rule. I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS storage. The web-based centralized management of your backups is very easy and you don't have to worry about building / upgrading a server to run central management of your backups.
- Flexibility in choosing storage (local and a variety of cloud options)
- No on-prem centralized backup server to maintain and update
- It's very rare I have backup errors
- it just works
Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take awhile to get a hang of
Alex B.
Verified UserComputer Hardware · 11-50 employees
MSP360 5 Stars
Overall has been huge success to our business. Has made our lives easier and ability to control backups from afar is great. Lots of room to adjust settings and adjust to what we need.
- Ease of use and overall working
- If something isn't working, their support is very respnosive and quick
- We've gone through some bugs on the Mac side but those are resolved after an update or so
- Annoyances but something that may be expected
Kirk M.
Verified UserInformation Technology and Services · 11-50 employees
MSP360 Free Backup is a great introduction to the ecosystem
As with anybody who works in IT, I also support my family and extended family. The MSP360 Free Backup product is great for family members with simple backup needs who maybe don't have a ton of data.
- MSP360 Free Backup has all the reliability of its paid counterparts and it's a great introduction to the MSP360 backup ecosystem
- The free version is just enough to be useful and works great for parents/grandparents/in-laws whoever you are supporting that you'd like to keep their data safe
It is quite limited but it's really hard for me to knock a free product on its limitations
Ketan M.
Verified UserInformation Technology and Services · 11-50 employees
Simple and Effiecient
Overall, I think this a fairly good product with its easy to use interface and options for different types of backups.
- Easy to use user interface and the ability to schedule backup from the portal
- The restore process can be a little slow
Diego B.
Verified UserInformation Technology and Services · 11-50 employees
The best backup tool
The best backup tool used to date, in terms of functions and management. Combined with other technologies, it has enabled us to create new products for customers.
- The basis of data protection offers high-level encryption
- non-customizable application version per device
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